Refresh Rate

c-anderson.159c02e9

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Oct 5, 2021
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I just got a Optix MAG341CQ monitor. It says it has a 100 refresh rate but the settings on the monitor will only show 60Hz and the settings on the display driver will only do 60Hz. Anyone experience this problem?
 

fauc

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Nov 21, 2019
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1.For desktop system, please provide brand and model for graphic card you installed on desktop system.
2.For laptop, please provide brand and model for this laptop you installed.
3.What cable is connected? HDMI or DP??
 

fauc

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Maybe it is limitation by Dell Precision 7550 so please contact with Dell to check support list of resolution and refresh rate on Dell Precision 7550.
 

Nichrome

Friday? Deploy to prod!
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Hi
And if you switch ports of monitors around? What about different cables?
Monitor itself is capable of 100Hz at its native resolution, and typically an issue is on the image source side, or cabling.
What is your other monitor? Maybe your laptop can only do 1080p with 100hz, otherwise stuck to 60hz on higher resolutions?
 

c-anderson.159c02e9

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Oct 5, 2021
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Other monitor is 2560x1080 and it's 100Hz...it was a limitation of the built in Intel graphics card. I changed the setting in the bios to use the NVIDIA card and it fixed it. Thank you for making me think of different options
 
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