Requesting B650 Tomahawk BIOS fix for incompatible TPM with COD!

J

jmoretti32159502e1

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Hey guys, I just built my PC with the B650 Tomahawk and 9800X3D. My number one priority was hopping on Ranked Play in BO7, and that is simply not in the cards as it stands. I have both created a ticket and contacted someone at MSI via hotline - no answers or solutions. The problem seems to be the following: the manufacturer version of the TPM (AMD) includes '0' as the 3rd number. Apparently, other BIOS updates for different boards/manufacturers provide a newer manufacturer version that has not been included in the latest update for the B650 Tomahawk. Activision explicitly states that if your manufacturer version has '0' as the 3rd number, then you need a BIOS update and they flag you for attestation compliance failure. This has been disheartening. I have tried most, if not all workarounds and potential solutions that you could imagine, including: Fresh install of Windows 11 (has worked for some people according to Reddit), verified that Secure Boot is enabled, cleared TPM, installed default keys, downgraded to BIOS 1P5 with the previous AGESA version, installed all latest AMD & MSI drivers/firmware... everything. The latest thing I've tried is ordering a compatible physical TPM module to try to bypass AMD's fTPM, hoping that it would provide me with a different manufacturer and version. I'm not even given the option to enable that module despite disabling fTPM in BIOS and selecting "Device" as TPM 2.0. There is no option for dTPM, so it appears that I can't use it nor is it even being properly recognized. I don't know what to do, or is there is even anything that I can do. Forums say "just wait for an update" and to be frank, that grinds my gears. Latest BIOS update was end of last month - there should be support for a widely played game. If anyone can help me, I would be extremely grateful.
 
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I do appreciate that but I have run the Wizard and funny enough, it clears me. Recognizes that both TPM and Secure Boot are enabled. The game still throws the attestation failure at me. This is not a new or isolated incident. There have been countless Reddit threads and posts on other forums describing the same issue saying that they've reached out to MSI, and sadly, none of them get solutions because there isn't one available. The fix appears to be optional for manufacturers to provide because it is local. Despite that, many have reported that other manufacturers provide alternate BIOS versions when contacted about this issue, and those people have success. MSI is not one of those manufacturers. At least not yet.
 
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The latest BIOS version for this motherboard is from March 20, 7D75v1P8.
It includes the note: "Implemented the anti-cheat mechanism."
Didn't that BIOS update solve the problem either?
 
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It's all a bit "interesting"... I have a MAG X870E Tomahawk WIFI motherboard and a Ryzen 9 9900X processor, but from the very beginning, fTPM has been reporting version 6.x.x.x... I’m not at home right now, so I can’t provide the exact details. So I’m actually quite surprised that your slightly newer processor is showing this version...
By the way, just for fun, the Call of Duty Secure Attestation Wizard is reporting that everything is fine for me ;) And that’s for a game I never plan to play :angel:

EDIT: My version is 6.32.0.6 and with this Attestation Wizzard displays
COD.jpg
 
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Has anyone identified a resolution to the issue I am experiencing? I have recently applied the latest BIOS firmware update, "AMI BIOS7D75v1R12026-06-1018.06 MB," for the B650 motherboard; however, I am still receiving a notification indicating that I have failed attestation due to an outdated BIOS version.
 

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kvnmkz156002dc said:
Has anyone identified a resolution to the issue I am experiencing? I have recently applied the latest BIOS firmware update, "AMI BIOS7D75v1R12026-06-1018.06 MB," for the B650 motherboard; however, I am still receiving a notification indicating that I have failed attestation due to an outdated BIOS version.
Click to expand...
Many people are encountering the same issue recently with different PC/Laptop from different brands.
https://steamcommunity.com/app/1938090/discussions/0/569288155749074494/

Some people fixed it by completely re-installing Windows 11 OS.

Or try workarounds shared by users:
Press Win + R
Type services.msc
Find COD.Broker.Service
Open Properties
If it's set to Disabled, change it to Manual
Click Apply
Click Start
Launch the game
 
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kvnmkz156002dc said:
I am still receiving a notification indicating that I have failed attestation due to an outdated BIOS version.
Click to expand...
Reset TPM via Windows Security

Type Security Processor in the Windows search

Select the Troubleshooting and reset the TPM
1782207861121.png


1782207927095.png
 
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kvnmkz156002dc said:
I tried what you posted @Alan J T
still doesnt work.
Click to expand...
All I can tell you is that after discussing the problem multiple times with our Contact at MSI, it is not a BIOS problem, nor can it be fixed by MSI.

If all else has failed, it seems a clean install of Windows may fix the problem, or a clean install of Windows on a different SSD will.

I am not one to recommend a Clean install of Windows, as I know just how long and complicated that can be if you have a lot of Apps and other stuff on your PC.
 
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A tip to streamline clean installing Windows. Make a copy of the AppData\Local and AppData\Roaming folders. This way you will maintain settings of much of the installed programs except for the ones that rely upon the registry (a minority). I always excempt the Microsoft, Adobe and AMD AppData folders to be on the safe side of things.
 
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