Severe X870 Tomahawk issues

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Leon255156302e1

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I recently bought the X870 Tomahawk to use with a 9800x3d and Corsair 2x16Gb 6000CL30 EXPO (CMK32GX5M2B6000Z30) but I'm having lots of issues...
Frequent crashes (windows sometimes shows "Clock watchdog timeout" BSOD, sometimes no blue screen), my NVME drives sometimes disappear (I need to turn off the power completely, a reboot isn't enough to show it again) making the OS unable to boot and I could not get the Wifi to work.

Today during a reboot there was a warning that the hardware changed so I press F1 to open the bios and the EXPO profile simply disappeared! I exit the bios, boot the system and now it only shows 4Gb of RAM?!? The system is very slow too.
I'm using the latest bios, but it isn't stable, please advise.
 

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This is what I'm speaking about. Nothing helps, tried all 3 bios settings, dram high voltage etc.View attachment 196070
I use built-in msi presets. My EXPO is not always stable and has high latencies. Maybe this will help you, but it seems to me that you have problems with ram or tracks on mobo
try loading configs from memory try it. They work great for hynix a-die. After installing the profile, reboot the system and enable Memory timings presets - tightest , This will tighten your timings for lower latencies. Profiles with * sign indicate 1:1 mode and power down disable. For greater stability, I recommend disabling Memory context restore
P.S don't forget to set the soc voltage to a lower value. MSI by default for some reason sets 1.3 soc with ram voltage of 1.4.
 
I use built-in msi presets. My EXPO is not always stable and has high latencies. Maybe this will help you, but it seems to me that you have problems with ram or tracks on mobo
try loading configs from memory try it. They work great for hynix a-die. After installing the profile, reboot the system and enable Memory timings presets - tightest , This will tighten your timings for lower latencies. Profiles with * sign indicate 1:1 mode and power down disable. For greater stability, I recommend disabling Memory context restore
P.S don't forget to set the soc voltage to a lower value. MSI by default for some reason sets 1.3 soc with ram voltage of 1.4.
Ok, I've tried everything and nothing helps, it's stuck at 1.1 with whatever settings I use. Guess it's the RMA case, now I need to find out is it the memory or mobo
 
Ok, I've tried everything and nothing helps, it's stuck at 1.1 with whatever settings I use. Guess it's the RMA case, now I need to find out is it the memory or mobo
I have changed 3 mobos (1 asus,1 gigabyte, 1 msi) in the last 3 weeks 😁😁😁 I think this is the mobo. But it will be easier to make rma mobo and ram. And re-buy new kits after refund if you don't have spare ram
 
Ok, I've tried everything and nothing helps, it's stuck at 1.1 with whatever settings I use. Guess it's the RMA case, now I need to find out is it the memory or mobo
As you've said before, exact same issue I have. Running 1 module in dimma2 isn't going to help (I have tested this).
Given we have two different sets of RAM I think it's unlikely to be anything but the mobo/bios.
Good luck with your RMA and let us know if you go for a different board and what the results are
 
This is crazy! Do correct voltages get applied with EXPO/A-XMP? (not that that will help your problem!)
I did a test for you and manual setting works for me....
View attachment 196083
I don't want to put words into the other person's mouth but given we have the same issue I feel I can reply to this, manually setting voltage or setting it via XMP/EXPO has no difference, all are limited to 1.1V. Accessing the SMBIOS shows the UEFI thinks the max voltage these sticks can take is 1.1V (Min, max and configured voltage are 1.1V)
 
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I don't want to put words into the other person's mouth but given we have the same issue I feel I can reply to this, manually setting voltage or setting it via XMP/EXPO has no difference, all are limited to 1.1V. Accessing the SMBIOS shows the UEFI thinks the max voltage these sticks can take is 1.1V (Min, max and configured voltage are 1.1V)
Thank you, will update my ticket to MSI about this issue. Just need to figure out how to test myself the SMBIOS settings.

P.S. May I ask which tool have you used and some instructions so I can test it by myself? So far I couldn't figure out how to test my mobo / ram
 
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OK explain why Samsung and WD drives on the QVL list that don't work. for the odd user.

The QVL is a Tool to be used as a guide
Even items on the QVL are not guaranteed to work, due to minor tolerances in items Like CPU. RAM and SSD as well as the Chipsets on the Motherboards

All need to meet the minimum requirements set by manufacturers Hence the Binning., but if your CPU and Chipset are towards the lower end of a pass your going to get problems if the other hardware only just managed a pass or are lower binned products.
Perhaps the other devices are defective. Maybe the motherboard is defective. Perhaps the CPU and/or CPU cooler were installed incorrectly. Maybe...

Sure: You can always say that devices are tested by QVL and basically work with the motherboard (see above). This is exactly what you CANNOT do with devices that are not on the QVL. I have also repeated this again and again and again and again... repeatedly (in various places). But that would be too easy. You always want to make it difficult.
 
I don't want to put words into the other person's mouth but given we have the same issue I feel I can reply to this, manually setting voltage or setting it via XMP/EXPO has no difference, all are limited to 1.1V. Accessing the SMBIOS shows the UEFI thinks the max voltage these sticks can take is 1.1V (Min, max and configured voltage are 1.1V)
Will be interesting to see what was affecting you both.....
 
I use built-in msi presets. My EXPO is not always stable and has high latencies. Maybe this will help you, but it seems to me that you have problems with ram or tracks on mobo
try loading configs from memory try it. They work great for hynix a-die. After installing the profile, reboot the system and enable Memory timings presets - tightest , This will tighten your timings for lower latencies. Profiles with * sign indicate 1:1 mode and power down disable. For greater stability, I recommend disabling Memory context restore
P.S don't forget to set the soc voltage to a lower value. MSI by default for some reason sets 1.3 soc with ram voltage of 1.4.
I'm using a QVL verified 64GB kit (G.Skill F5-6000J3040G32GX2-TZ5NR) and EXPO is working just fine.
I believe these are Hynix modules.
I am currently running the 'lower latency' setting option on 'Enabled' (I understand a temp fix due to current Agesa issues), and MCR on enabled as it significantly reduces post time of the PC - I have heard others say it makes no difference to them, but it definitely does for my build.

Can I ask if there's really any noticeable benefit in gaming by using the 'tighter' option, and if so how did you verify that it's indeed providing a positive benefit? Not saying it doesn't help, but placebo is extremely convincing!

You also mentioned lowering SOC voltages? What are your recommendations here, and what kind of temp reductions are you seeing in doing so?

I used to love tweaking to get the most out of my PC (intel days), but since moving to these X3D CPU's (9800X3D currently) it seems that beyond doing something simple in PBO, there's very little to be gained for gaming performance by tweaking 'regular' moderately priced DDR5. I'm sure there's some bigger gains with the really expensive DDR kits like always, but with X3D CPU's and their L3 cache, I would venture that they are not worth the expense of the kits.
I currently run everything stock with EXPO 1 and these PBO changes:
+200Mhz
-20 All-Core Curve
 
Not very happy - I changed my ram to GDM=disabled to see if my sticks could handle it. Training failed and went into a loop with repeating code 15.

I cleared the CMOS and its never booted again, just like the last one I had. M-Flash doesn't work either so can''t re-flash bios.

What the hell MSI? Why? This should NOT brick a board! Will begin hunting for problems tomorrow but I'm not very hopeful at this point - changing GDM just shouldn't take out your motherboard! Board was working great until then.
 
After buying the MB from newegg (while waiting for 9800x3d) I was reading this thread and was really worried.

Got an 8500G to make sure it's not DOA and I encountered the memory issue (worrying intensifies) but after upgrading to a 7800x3d (got tired to wait for a 9800x3d) I was pleasantly surprised to see the memory issue go away and no other issues (so far).

The only problem is with how long it takes to post (10-20 seconds after enabling Context Restore) which is annoying but I can live with it.

So for me it seems to be a happy story ...
 
For now my MSI journey ends here. Although I came to the decision to give it one more try, Amazon no longer has this board in stock, so I've gone with the Aorus Elite.

Will finish inspecting the Tomahawk tomorrow, but my current working theory is that its something to do with CMOS clear and M-Flash buttons being so close together. Bios won't flash even when CPU and ram are removed - same red and yellow light which I see a few others having too. I may get someone to replace the bios chip see what happens.....that or RMA
 
Hi,

just want to be another voice of a customer with a, lets say VERY mixed expirience. Coming from previous 20 years of pc building with gigabyte, asus, as rock I wanted to give MSI another chance because this time MSI had the best package of features for the money and PCI-E laning
...so I thought.

Main Board: the x870 tomahawk wifi
Bios Version:7E51v1A1A(Beta version) <- why the heck is there ONLY beta bioses to choose from? don't release a product if it isn't ready yet. used M-Flash to update. worked apparently.
Video Card/GPU, brand and exact model: zotac rtx 3070 ti AMP HOLO (placeholder till blackwell or RDNA4)
Riser Cable Type and Speed: out of the box speeds, no riser.
PSU, brand and model: Asus rog strix 1200w platinum 3.1 ATX
12v rail Rating of listed PSU: enough.
CPU: 9800X3D
Memory stick(s), brand and model: 2x 32GB Kingston fury 6000MT/s CL30 (non RGB)
SSD/ HDD, brand and model: Kingston KC3000 & Samsung 970 evo
CPU COOLER: Noctua nh-D15 G2 + Thermal grizzly PTM phasesheet
Raid Card: -
Sound Card: -
Keyboard:
basic cherry MX 3.0 (brown) - usb
Mouse: Roccat kone pure - usb
Any Additional PCIe cards installed into your system? (Yes/No, if yes exact model of the device): nah
OC: No
Operating System [Example: Windows 10, Version 20H2 (OS build 19042)]: W11 24h2
Display: Samsung Odyssey G7 S28BG700EP @ 4k 144hz & an AOC 144hz Agon @ 1080p
- Is it a TV?: [Yes/No] I don't know.. kinda.. It has a smart TV featureset but is set to PC-Display mode (the samsung)
- How display is connected to the GPU?: [DVI / HDMI / DP / Type-C] - ofc both DP!


My problems so far that didn't occur with the same displays and GPU in my older AM4 system:

1. when I am installing the Nvidia driver in w11, from the moment on windows is loading the new driver the screen stays black (usually it goes black for a sec and comes back on again). When I wait long enough and reboot via reset button the driver is installed and working. Apparently. GPU doesn't do this in other systems. since I had problems described in point 2. I used DDU remove the driver and installed it in safe mode again. in Safe mode it worked. (did not try to disable the onboard graphic unit on the 9800X3D yet - maybe that is causing it somehow?)

2. this may have nothing to do with the mobo but I didn't had that problem in my old system using the same GPU and router. I play VR-Games via Steam link and a Meta Quest3. The computer is connected to the router via LAN and the Quest 3 is connected using WLAN. I randomly get crashes and loose connection to the computer with an error 450 which is described as a loading problem of the hardware drivers. It is very frustrating since I didn't find a solution for it. (the ones I found on the internet did help with frequency of the error, but it still occurs)
Also sometimes the Microphone of the Quest3 is not working, even tho it is detected. A reboot helps with that.

3. Even tho I flashed the bios to the latest beta Windows 11 doesn't want to find the WLAN controller. Bluetooth seems to work. (now u propably tell me to cmos, but why? isn't a fresh bios flash the same? really would love to keep my fan curves.. since I use LAN I will wait until we get a final bios version.)

4. Front Panel USB-C connects and looses connection every 10 seconds in W11. So it loads my Pixel 8 .. stops.. loads.. stops.. loads.. and so on. (Case is a Fractal Design North XL and I am pretty sure the cable is in all the way)


So far this is a really mixed bag. I could play some non VR-titles like Hitman without problems and the performance tested in cinebench24 is awesome. With the latest beta bios the 9800x3d doesn't cause any errors so far and the LED works properly to show the CPU temperature. The kingston kit does run on EXPO and produces no errors in Memtest86.. so far so good.
The thing is. It doesn't seem like it is a very pollished state that we are at.. which is a bit concerning, because coming from the B650e not a lot of things changed and even there are still some problems as I read. The user expirience was far from smooth, but I got to say that the features on the board compared to the competition is good... in theory.
It just bothers me the most that there are only beta bios versions... That is new to me.
 
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Thank you, will update my ticket to MSI about this issue. Just need to figure out how to test myself the SMBIOS settings.

P.S. May I ask which tool have you used and some instructions so I can test it by myself? So far I couldn't figure out how to test my mobo / ram
Hi, simply use Dram High Voltage Mode=Enabled, what's wrong with that, yours mobo can do it
 

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"when I am installing the Nvidia driver in w11, from the moment on windows is loading the new driver the screen stays black (usually it goes black for a sec and comes back on again). When I wait long enough and reboot via reset button the driver is installed and working."

I had the same but didn't think too much about it. Now that you mention it ...

And I had the BSOD thing after coming back from sleep, something about power. I usually don't set my pc to sleep, just keep it started.

So it's not perfect for me either but I can live with these problems.
 
not saying it cant be the board, but many here point the finger at msi, without even applying the basic bios"tweaks" that should be done for AMD/AM5,
like disabling C-states to prevent usb related issues.
your usually better of setting things like voltages (soc/ram/vddp etc), clocks/timings/ram manually, dont have any insides, as i stopped working in shops before AM5 came out.
many forums like guru3d/tpu and others have basic guides for setup.

@jakeift153102db
reset bios to defaults, power down, do bios flashback, load defaults, reboot, then see if you can change stuff.

@Piledriver
QVL has ZERO to do with stuff working or not, just a list that certain ram was tested on that board.
after +50 builds/+1000 repaired, i can say enough kits that were on the list of the mb (Gskill) didnt even post past jedec settings, and those "oh so horrible" corsair kits (not on QVL), everyone says to stay away from, worked as specced on the same exact board.
in short, unless you have used the same rig and tested +1000 ram kits for each "side" (QVL/not QVL), you have no statistical relevance that QVL makes any difference.

@Globespy
the "lower latency" is an msi feature, doesnt do much for ppl that can manually tune ram.
have you verified yours is stable (TM5/HCI and something like core cruncher for CO)?
+200/-20 is not that extreme, but short of fine tuning a lot regarding CO, usually -10-15 is what most can do (if just enabled).

at same clock/timings/voltage, the cost of the ram has no direct correlation to how far i can tweak it, its the die being used that does.
you can gain more on amd cpus tweaking primary/secondary timings, than what most will get from PBO on, even possible to do better than specced.
e.g. while im on ddr4 my corsair kit (3600C14/1.45v) is performing about 10% better with slower primary (C16) but lower secondary, while running at 0.1 lower voltage.

@ghal155a02dd
many bios are now released in beta (or would you rather have no update for fix/new hw?), and many are being renamed to non-beta, without any further changes (besides testing), not just on msi.
did you disable msi driver install in bios?
did you do gpu driver install/cleaning while connected to internet?

unless the beta improves/fixes anything, use the latest non-beta is a good idea.
no, flash doesnt always clear cmos. i personally load defaults prior to flash, as well a right after, on some Gb i even had to use flashback to erase previous settings.
i have done 5 flashs in the past 12 month and redo almost the all settings incl redoing fan profiles for 5 fan groups each time.
take pictures or write down settings, if thats too much "work" (in relation to "gains" on perf/noise), buy a mac, and be done with it :biggrin:

disable C-states option in bios, see if it helps with usb, if not, check SoC v, too much/not enough tends to impact it.

and no, memtest86 (or any other variant of it) will NOT find errors from oc. its designed to detect DEFECTIVE dies, not instability.
part of the reason why im not surprised with the usb issue, as i assume its not really stable (timings/clocks/voltages).

test 24h with TM5/HCI or similar, without getting errors, THEN your good.

@laurentiu.v
disable win driver update and disable MPO in win
disconnect from internet (for wifi, worst case, turn off router), uninstall driver, clean with ddu in safe mode,
and reinstall the driver, connect internet again.

disable win driver auto update
disable MPO
 
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