Solutions to majority of problems related to Restore/ Recovery / MSI F3 factory Reset

Hello. I ve been trying to recover my PC same as factory settings for 10 days. Nothing worked for me. I bought my pc as win10. Then i upgrade system to win11. Then i took recovery image from msi center pro. Then unfortunately I deleted all my partitions, clean installed windows 11 and also deleted my image recovery. I have some files which still includes some of my oem settings and customizations. I need some help and it looks like @Bsl K is the god of MSI System here. :) Could you please help me out with my problem. I can share everything I have and then we can customize and install windows.
 
onurkoklu5615e502ee said:
Hello. I ve been trying to recover my PC same as factory settings for 10 days. Nothing worked for me. I bought my pc as win10. Then i upgrade system to win11. Then i took recovery image from msi center pro. Then unfortunately I deleted all my partitions, clean installed windows 11 and also deleted my image recovery. I have some files which still includes some of my oem settings and customizations. I need some help and it looks like @Bsl K is the god of MSI System here. :) Could you please help me out with my problem. I can share everything I have and then we can customize and install windows.
Click to expand...
what files do you still have? show me screen shot in dm. i will help you.
 
I'm straggling with this too can you please help
 

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bsl k can you help me?
i have all partition and i wanted to reset my laptop but i cannot reset i got the pop up like error and when, and when i use f3 method to msi recovery system but it gone.. the msi recovery system are gone

attachments Screenshot (10).pngScreenshot (11).png i need your help pleaseScreenshot (12).png
 
Last edited:
prabunu15a702d9 said:
but i have 23h2
Click to expand...
It will not work for reset, but you can get f3 option back, if thats you are looking for.
And in future cumulative update, that fill will get auto updated. And your reset option will also work with f3 recovery intact. So dont worry, go ahead qith that file .
 
Dear Forum,

sorry to disturb but I'm getting crazy with the "Restore to factory" thing of my GF63 and I don't know what else to do: I haven't modified any partitions indeed the Recovery starts but ends in 5 seconds with a positive "Windows Recovery successfull" message. After the restart simply nothing changed: all the files/configurations/everythings are still there.

I don't know, maybe someone got my similar issue or maybe you simply know where the logs are (because I'm really curious on why the Application displays: "positive restore" when actually it wasn't)

I also have opened a question on this forum https://forum-en.msi.com/index.php?...s-not-restoring-anything.409609/#post-2318303

Question 2 : Do I need to turn OFF bitlocker prior the restore? because it's currently ON

Thank you guys
 
Last edited:
consalvialessandr15dd02f1 said:
Dear Forum,

sorry to disturb but I'm getting crazy with the "Restore to factory" thing of my GF63 and I don't know what else to do: I haven't modified any partitions indeed the Recovery starts but ends in 5 seconds with a positive "Windows Recovery successfull" message. After the restart simply nothing changed: all the files/configurations/everythings are still there.

I dont' know, maybe someone got my similar issue or maybe you simply know where the logs are (because I'm really curious on why the Application displays: "positive restore" when actually it wasn't)

I also have opened a question on this forum https://forum-en.msi.com/index.php?...s-not-restoring-anything.409609/#post-2318303

Question2 : Do I need to turn OFF bitlocker prior the restore? because it's currently ON

Thanks you guys
Click to expand...
turn off device encryption. thats causing it..
 
Dear Bsl K
It worked! Thank you ! I’ve spent 1 week mailing the MSI support team, I have been told to send the notebook under RMA as it was the only solution to fix the broken recovery partition.
And I clearly stated: I’m using bitlocker…

Anyway thank you very much for your help
Best regards
 
Hi there
I've an MSI laptop (cyborg 15 A13V) and within it I've shrank the w11 partition to dual boot with ubuntu and later on I wanted to add another partition to use fedora. Since I'm having issues with booting in the fedora partition I've decided to restore my laptop to factory reset, so bring it back like were as I bought it, and run the F3 recory mode without the USB live.

In this process I've got the error

Code: 
Recovery2

The Recovery procedure from RecoveryDVD has not been successfully finished. If you wish to recovery it again, please re-boot from RecoveryDVD # 1 later.

After this, w11 is messed up, I cannot boot into it and says this

Code: 
Automatic Repair

Automatic Repair couldn't repair your PC
Press "Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC.
Log file: D:\Recovery\WindowsRE\Winre.sim\System32\Logfiles\Srt\SrtTrail.txt

I'm still able to boot into ubuntu, and in all this mess I think I've found how to access fedora as well, but I'd like to fix my w11 partition.

Could someone please help me?

Thanks in advance.
 
fabrizio.marcias20153902d9 said:
Hi there
I've an MSI laptop (cyborg 15 A13V) and within it I've shrank the w11 partition to dual boot with ubuntu and later on I wanted to add another partition to use fedora. Since I'm having issues with booting in the fedora partition I've decided to restore my laptop to factory reset, so bring it back like were as I bought it, and run the F3 recory mode without the USB live.

In this process I've got the error

Code: 
Recovery2

The Recovery procedure from RecoveryDVD has not been successfully finished. If you wish to recovery it again, please re-boot from RecoveryDVD # 1 later.

After this, w11 is messed up, I cannot boot into it and says this

Code: 
Automatic Repair

Automatic Repair couldn't repair your PC
Press "Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC.
Log file: D:\Recovery\WindowsRE\Winre.sim\System32\Logfiles\Srt\SrtTrail.txt

I'm still able to boot into ubuntu, and in all this mess I think I've found how to access fedora as well, but I'd like to fix my w11 partition.

Could someone please help me?

Thanks in advance.
Click to expand...
Its because of your partition layout in not as msi. read the post carefully, it has all your answers.
and the reason you can't boot into windows is that your c drive has been formatted by the recovery dvd. you have to reinstall the windows again.
 
fabrizio.marcias20153902d9 said:
Hi there
I've an MSI laptop (cyborg 15 A13V) and within it I've shrank the w11 partition to dual boot with ubuntu and later on I wanted to add another partition to use fedora. Since I'm having issues with booting in the fedora partition I've decided to restore my laptop to factory reset, so bring it back like were as I bought it, and run the F3 recory mode without the USB live.

In this process I've got the error

Code: 
Recovery2

The Recovery procedure from RecoveryDVD has not been successfully finished. If you wish to recovery it again, please re-boot from RecoveryDVD # 1 later.

After this, w11 is messed up, I cannot boot into it and says this

Code: 
Automatic Repair

Automatic Repair couldn't repair your PC
Press "Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC.
Log file: D:\Recovery\WindowsRE\Winre.sim\System32\Logfiles\Srt\SrtTrail.txt

I'm still able to boot into ubuntu, and in all this mess I think I've found how to access fedora as well, but I'd like to fix my w11 partition.

Could someone please help me?

Thanks in advance.
Click to expand...
When it comes to dual boot (sadly) most people have no clue. This is almost a Windows only forum.
The other site is if you reach out in a Linux forum they will tell you - sorry this is a Linux forum ....

You want to fix your Windows and your F3 option? Lets try. I am not familiar with Fedora. But I know Ubuntu from the past.
If you want to go on please post a output from "sudo blkid" or "sudo fdisk -l" or a picture of the partitions in Gparted.
Additional I wish a output from inxi "inxi --admin --verbosity=8 --filter --no-host --width".

If you are not familiar with this programs refer to the Ubuntu wiki.

A bit sarcasm: I use Manjaro btw. ;)
 
Hello, I hope you can help me. I had Windows 24h2 installed and I made the mistake of doing an msi recovery reset. It was done correctly, but I could no longer start Windows. It does not finish installing What can I do, thank you all very much
 

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Bsl K said:
Hola entusiasta de MSI. Saludos.
Hoy voy a compartir las soluciones prácticas para los problemas más comunes que enfrentan los usuarios de MSI cuando se trata de restablecer o recuperar la configuración de fábrica de MSI. Dado que esta publicación intenta abordar varios problemas, será un poco larga. Tengan paciencia.
Tengo una MSI Prestige 15 A10SC, que tenía la edición china de Windows 10 Home cuando la compré, pero ahora tengo Windows 11 Pro. He cambiado la imagen de recuperación de MSI a la última versión de Windows 11 manualmente y el restablecimiento de fábrica de MSI sigue funcionando con la última imagen de recuperación de Windows 11. Sigue esta publicación para aprender a hacerlo.

Si tienes uno de estos problemas comunes, esta publicación podría ayudarte.
  1. 1. Partición de recuperación eliminada accidentalmente (BIOS_RVY)
  2. 2. Aparece el error "El procedimiento de recuperación de RecoveryDVD no se ha completado correctamente..."
  3. 2. Falta la opción de restablecimiento de fábrica F3 MSI.
  4. 3. Aparecen múltiples particiones de recuperación como 900 MB, 500 MB, 300 MB...
  5. 3. Quiero usar F3 msi factory reset pero temo que los archivos de recuperación sean antiguos de Windows
Incluso si eres de los que prefiere la instalación limpia mediante un USB de arranque de Windows, en lugar del restablecimiento de fábrica MSI F3 porque crees que el restablecimiento de fábrica te llevará a Windows más antiguos e hinchados, entonces creo que esta publicación también te será útil, porque te mostraré cómo cambiar manualmente los archivos de restablecimiento de fábrica a la última versión de Windows para que puedas obtener el último restablecimiento de Windows 11 en lugar del antiguo Windows 10. Creo que es mejor tener la recuperación en movimiento en lugar de USB, porque es rápido, solo toma 4 minutos restablecer. El USB es solo para el último recurso.

No subestime el software de recuperación de MSI, es realmente útil. Es como "el poder del sol en la palma de su mano".

Voy a darte explicaciones y lógicas probables y mostrarte cómo hacerlo. Este será un artículo un poco largo, así que ten paciencia.

CAUSA PROBABLE
-If you have accidently deleted Bios_Rvy partition, then don't worry. you don't need old backup files because i will show you how to manually create recovery partition and add latest image of your current windows which can be restored by f3 msi factory reset.
-If you get 2nd error, even if your recovery partition is intact then the most probable cause is the location of BIOS_RVY partition on your ssd.
-If f3 recovery option is missing, and has multiple small recovery partitions, most probably this is because you probably have clean installed windows by old traditional DESTRUCTIVE method from USB by formatting C drive and installing. Never do that, Please understand the logic behind it.

LEARN LOGIC
A/C to Microsoft, for GPT disk partition, it should be in following order. ( i am talking about partitions, not volume)
-[system-MSR-windows-winre], and then you can have other partitions like D, E ,F... See UEFI/GPT-based hard drive partitions

When we first buy MSI laptop, its in the same order.[system-MSR-windows-Winre tools-BIOS_RVY] check the attached image.
View attachment 157856

But as most of us like to shrink single C drive and create other partitions, this mess up the order and now your new partitions order will be like [system-MSR-windows-D-E....-Winre tools-BIOS_RVY]
View attachment 157857

Now this causes problem, when there is a major feature update, windows will create new winre partition next to C drive and orphan the older "Winre tool", where older recovery file was that contains f3 MSI factory reset option, resulting in loosing the F3 factory reset option. why windows does that? check MICROSOFT GPT PARTITION
So make sure that winre/ winre tool partition is just next to C. if not then manually do that. google it and you can do it yourself.

If you get the error " The recovery procedure from RecoveryDVD has not been successfully finished...", then its probably because BIOS_RVY partition is not the last partition. I had this problem, i made my partitions in order [system-MSR-windows-Winre tools-BIOS_RVY- D-E-F] which resulted in that error. Later i realized that BIOS_RVY partition should be the last one for MSI recovery dvd software to detect it. later i manually changed it which made it work again.
View attachment 157858


MANUALLY CREATE BIOS_RVY IF DELETED (and update it to latest image)
If you already have BIOS_RVY partition, then you don't have to follow this step.
If you have deleted that partition then, no worries, you can create a partition yourself. And apply the latest image of current updated windows .SWM file. you don't need older bloated files.
you can use mini tool or other partition tool or CMD if you are comfortable with it.

  • Shrink the end partition, e.g. mine was F partition. shrink it and created 15GB partition. Name that partition "BIOS_RVY"
  • create a folder named "RecoveryImage"
View attachment 157859
  • Now you have to put the image of the system which you want to set as recovery image. Follow next chapter.
(I clean installed win 11 by mounting iso file, then running setup file and remove everything. This way i was able to retain my MSI factory reset option from that win 10. [ Non destructive method to clean install windows]
Installed drivers and few basic software. Ran ccleaner and windows default cleaner, deleted unwanted files. [ to make the captured image smaller as possible]
Now when i thought the best state of my pc. i did following ..)

REPLACE FACTORY IMAGE WITH LATEST ONE
If you already have BIOS_RVY partition, then follow this chapter to update the image to the latest one, or you can use the existing one if you like. You should assign a letter to access that partition from cmd, it will loose its letter when restarted, so its safe to assign a letter for temporary access.

Use "DISM++" software, its portable and small in size, to capture the image. ( you can use cmd if you want)
it will capture in .wim format (system backup)
convert that wim file into .SWM using same software. (SD/WIM Conversion)
View attachment 157861

when executing the conversion, it will ask for the size, select 4GB, it will break that .wim file into multiple .swm files.
The file should be named "install". you will get multiple files like install.swm, install1.swm, install2.swm..
Copy all those files to "RecoveryImage" folder in BIOS_RVY Partition.
View attachment 157860

If you already have BIOS_RVY, just assign a letter, it will be temporary, and delete/backup to another location all the install.swm files there and paste/replace the newly created files.
you don't have to follow next step. Next step are for those who are manually creating BIOS_RVY partition.

Now either use diskpart command or use partition software to change the partition to recovery partition.
if you use cmd, diskpart, use
set id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"
gpt attributes=0x8000000000000001

if you prefer partition software, google it on how to do it.
Thats it.

F3 RECOVERY OPTION
This step is very important, it will further save you from loosing the current f3 msi factory reset option, if you already have it, and prohibit windows from further creating useless smaller multiple recovery partitions for winre.
first check if your winre is in 4th partition or not by running command "reagentc /info" in cmd. If not then change it. How? Either google it or ask me in comments, i will try to assist you.
View attachment 157862

If you still have MSI factory reset option intact from windows 10, it will not work even if its there. you have to use F3_Recovery_USB by MSI once to update the current f3 option to make it workable in win 11.
Si no tiene la opción de recuperación, deberá utilizar los archivos F3_Recovery_USB del sitio web F3_Recovery_USB para continuar con la opción de recuperación.

Tampoco olvides cambiar el nombre de la unidad C a "Windows".
ESO ES TODO. FUNCIONARÁ.

Pero asegúrate de que tus particiones estén en orden. Consulta la imagen para ver el orden de mis particiones. Debe estar en orden para que funcione.
View attachment 157863

Lo he probado yo mismo y por eso comparto esta experiencia aquí.

Por favor, HAGA UNA COPIA DE SEGURIDAD DE SU SISTEMA OPERATIVO en caso de que algo salga mal.
Pero estoy seguro de que funcionará si las primeras cuatro particiones, es decir, [sistema-MSR-windows-winre] están juntas y la última partición es BIOS_RVY.

Espero que esto te ayude. Si te resulta útil, compártelo con otras personas que lo necesiten. Compartir es demostrar interés.
Click to expand...

Bsl K said:
Hey MSI Enthusiast. Greetings..
Today, i am going to share the working solutions to the common problems faced by MSI users when it comes to MSI Factory reset/ Recovery. Since this post tries to address multiple problems, this going to be a little long post. bear with me..
I have MSI Prestige 15 A10SC, it had chinese windows 10 Home edition when i bought it. But now i have win 11 pro. I have changed the msi recovery image to latest win 11 manually. And MSI Factory Reset is still working with latest recovery image of win 11. Follow this post to learn on how to do it.

If you have one of these common problems then this post might help you
  1. 1. Accidently deleted Recovery partition (BIOS_RVY)
  2. 2. Get error " The recovery procedure from RecoveryDVD has not been successfully finished..."
  3. 2. F3 MSI factory reset option missing.
  4. 3. Multiple recovery partitions present like 900MB, 500MB, 300MB...
  5. 3. Want to use F3 msi factory reset but afraid that recovery files are old windows
Even if you are one who prefers clean install by windows bootable USB, rather than MSI F3 Factory reset because you think that factory reset will take you to older bloated windows, then i believe this post will be also helpful to you, because i am going to show you on how to manually change the factory reset files to latest windows so that you can get the latest reset of windows 11 rather than old windows 10. I think its better to have recovery on the go rather than USB, because it fast, only takes 4 minutes to reset. USB is for last resort only.

Don't underestimate MSI recovery software, its really useful. It is like "the power of sun in palm of your hand".

I am going to give you probable explanations and logic, and show how to do it. This is going to be a little long post so bear with me please.

PROBABLE CAUSE
-If you have accidently deleted Bios_Rvy partition, then don't worry. you don't need old backup files because i will show you how to manually create recovery partition and add latest image of your current windows which can be restored by f3 msi factory reset.
-If you get 2nd error, even if your recovery partition is intact then the most probable cause is the location of BIOS_RVY partition on your ssd.
-If f3 recovery option is missing, and has multiple small recovery partitions, most probably this is because you probably have clean installed windows by old traditional DESTRUCTIVE method from USB by formatting C drive and installing. Never do that, Please understand the logic behind it.

LEARN LOGIC
A/C to Microsoft, for GPT disk partition, it should be in following order. ( i am talking about partitions, not volume)
-[system-MSR-windows-winre], and then you can have other partitions like D, E ,F... See UEFI/GPT-based hard drive partitions

When we first buy MSI laptop, its in the same order.[system-MSR-windows-Winre tools-BIOS_RVY] check the attached image.
View attachment 157856

But as most of us like to shrink single C drive and create other partitions, this mess up the order and now your new partitions order will be like [system-MSR-windows-D-E....-Winre tools-BIOS_RVY]
View attachment 157857

Now this causes problem, when there is a major feature update, windows will create new winre partition next to C drive and orphan the older "Winre tool", where older recovery file was that contains f3 MSI factory reset option, resulting in loosing the F3 factory reset option. why windows does that? check MICROSOFT GPT PARTITION
So make sure that winre/ winre tool partition is just next to C. if not then manually do that. google it and you can do it yourself.

If you get the error " The recovery procedure from RecoveryDVD has not been successfully finished...", then its probably because BIOS_RVY partition is not the last partition. I had this problem, i made my partitions in order [system-MSR-windows-Winre tools-BIOS_RVY- D-E-F] which resulted in that error. Later i realized that BIOS_RVY partition should be the last one for MSI recovery dvd software to detect it. later i manually changed it which made it work again.
View attachment 157858


MANUALLY CREATE BIOS_RVY IF DELETED (and update it to latest image)
If you already have BIOS_RVY partition, then you don't have to follow this step.
If you have deleted that partition then, no worries, you can create a partition yourself. And apply the latest image of current updated windows .SWM file. you don't need older bloated files.
you can use mini tool or other partition tool or CMD if you are comfortable with it.

  • Shrink the end partition, e.g. mine was F partition. shrink it and created 15GB partition. Name that partition "BIOS_RVY"
  • create a folder named "RecoveryImage"
View attachment 157859
  • Now you have to put the image of the system which you want to set as recovery image. Follow next chapter.
(I clean installed win 11 by mounting iso file, then running setup file and remove everything. This way i was able to retain my MSI factory reset option from that win 10. [ Non destructive method to clean install windows]
Installed drivers and few basic software. Ran ccleaner and windows default cleaner, deleted unwanted files. [ to make the captured image smaller as possible]
Now when i thought the best state of my pc. i did following ..)

REPLACE FACTORY IMAGE WITH LATEST ONE
If you already have BIOS_RVY partition, then follow this chapter to update the image to the latest one, or you can use the existing one if you like. You should assign a letter to access that partition from cmd, it will loose its letter when restarted, so its safe to assign a letter for temporary access.

Use "DISM++" software, its portable and small in size, to capture the image. ( you can use cmd if you want)
it will capture in .wim format (system backup)
convert that wim file into .SWM using same software. (SD/WIM Conversion)
View attachment 157861

when executing the conversion, it will ask for the size, select 4GB, it will break that .wim file into multiple .swm files.
The file should be named "install". you will get multiple files like install.swm, install1.swm, install2.swm..
Copy all those files to "RecoveryImage" folder in BIOS_RVY Partition.
View attachment 157860

Si ya tiene BIOS_RVY, simplemente asigne una letra, será temporal, y elimine/haga una copia de seguridad en otra ubicación de todos los archivos install.swm allí y pegue/reemplace los archivos recién creados.
No es necesario que sigas el siguiente paso. El siguiente paso es para quienes crean manualmente la partición BIOS_RVY.

Ahora use el comando diskpart o use el software de partición para cambiar la partición a partición de recuperación.
Si usas cmd, diskpart, usa
conjunto id="de94bba4-06d1-4d40-a16a-bfd50179d6ac"
atributos gpt=0x80000000000000001

Si prefieres el software de partición, busca en Google cómo hacerlo.
Eso es todo.

OPCIÓN DE RECUPERACIÓN F3
Este paso es muy importante , ya que le evitará perder la opción de restablecimiento de fábrica f3 msi actual, si ya la tiene, y evitará que Windows siga creando particiones de recuperación múltiples más pequeñas e inútiles para winre.
Primero, comprueba si tu WinRe está en la cuarta partición o no ejecutando el comando "reagentc /info" en cmd. Si no es así, cámbialo. ¿Cómo? Búscalo en Google o pregúntame en los comentarios. Intentaré ayudarte.
View attachment 157862

Si aún tiene la opción de restablecimiento de fábrica de MSI intacta desde Windows 10, no funcionará incluso si está allí. Debe usar F3_Recovery_USB de MSI una vez para actualizar la opción f3 actual para que funcione en Win 11.
Si no tiene la opción de recuperación, deberá utilizar los archivos F3_Recovery_USB del sitio web F3_Recovery_USB para continuar con la opción de recuperación.

Tampoco olvides cambiar el nombre de la unidad C a "Windows".
ESO ES TODO. FUNCIONARÁ.

Pero asegúrate de que tus particiones estén en orden. Consulta la imagen para ver el orden de mis particiones. Debe estar en orden para que funcione.
View attachment 157863

Lo he probado yo mismo y por eso comparto esta experiencia aquí.

Por favor, HAGA UNA COPIA DE SEGURIDAD DE SU SISTEMA OPERATIVO en caso de que algo salga mal.
Pero estoy seguro de que funcionará si las primeras cuatro particiones, es decir, [sistema-MSR-windows-winre] están juntas y la última partición es BIOS_RVY.

Espero que esto te ayude. Si te resulta útil, compártelo con otras personas que lo necesiten. Compartir es demostrar interés.
Click to expand...
Hello, I hope you can help me. I had Windows 24h2 installed and I made the mistake of doing an msi recovery reset. It was done correctly, but I could no longer start Windows. It does not finish installing What can I do, thank you all very much
 

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Last edited:
Hi BSl K,
I have a GE73 raider RGB 8RE and i have perform the destructive way (download flashdrive from microsoft). Now i don't have any msi original partition in my laptop. I have done all the steps on your post. the msi burn recovery still doesn't work on f3. plz help me. the partition 4 now is recovery partition.
sorry the image is in chinese.

​

 

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