[SOLVED] MEG Z490 Godlike Dynamic Dashboard II not working and Corsair RAM RGB not showing up in Mystic Light after MB LED FW update in Dragon Center

Furna

The sky above the port was the color of television
Joined
Jul 19, 2020
Messages
377
Hi,

as per the title after I upgraded my MEG Z490 Godlike motherboard's led firmware, I noticed the Dynamic Dashboard II is not powering up at all and do not react to any command in Dragon Center's Mystic Light Dynamic Dashboard II panel. Also the RAM is not available anymore in Dragon Center's Mystic Light.

I still can retrieve the MB LED FW version, so I think the hardware is still working and re-flashing is still possible.
Here my firmware/software versions
BIOS MS-7C70 1.2.0
MB LED FW LED_0F OLED_0D
Dragon Center 2.0.82.0
Mystic Light 1.0.0.92

Is there any method to re-flash/downgrade the motherboard's led firmware?
Any hint is appreciated.
Thanks
Luca Furna
 

darkhawk

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14,067
I would contact MSI directly about this.
I believe they have a fix available, but I'm not sure at this time. I know it's an issue they've been working on (my DDII doesn't work at all either but it might be a hardware issue.....). I think the MB LED FW is technically up to Rev 0E, but I could be wrong.
So yeah, contact MSI directly : >>How to contact MSI.<<
 

Furna

The sky above the port was the color of television
Joined
Jul 19, 2020
Messages
377
@Svet
Thank you; Dynamic Dashboard II issue is solved.
Also thanks @darkhawk and MSI support team. They helped too providing a solution for the Dynamic Dashboard II issue.

Indeed I still cannot see the RAM in Dragon Center's Mystic Light; any idea?
I am wondering if there is some conflict with the graphic card LED ...
 

plutomate

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if you're using corsair RAM, you need to install iCUE as well. which RAM are you using?
 

Furna

The sky above the port was the color of television
Joined
Jul 19, 2020
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Yes it's Corsair … anyway I am sure it was available on Mystic Light as well ... this is the reason why I uninstalled iCUE.
 

Furna

The sky above the port was the color of television
Joined
Jul 19, 2020
Messages
377
Thanks to MSI support I also solved the RAM issue ...

From MSI support:
For Corsair RAM issue, new version has changed control way for Corsair products. Kindly please follow the steps below to control Corsair RAM. Thanks!
1. Install Dragon Center and Corsair iCUE. Restart the system after the installation.
2. Enter iCUE->Settings->Gereral, set "Enable SDK" to enable. (You can refer to the first picture)
3. Enter iCUE->Settings, set "Enable full SW Control" to enable. (You can refer to the second picture)
4. Then please enter Dragon Center->Mystic Light to control Corsair RAM.


All in all a good experience with MSI support ...
 
Joined
Oct 28, 2020
Messages
2
hello good evening, it seems that I have the same problem of dynamic dashboard ll install a new copy of windows 10 in a Z490 and now it does not give me any image in the small display I change the design in dragon center and nothing happens. I hope you can help me thanks
 

Furna

The sky above the port was the color of television
Joined
Jul 19, 2020
Messages
377
hello good evening, it seems that I have the same problem of dynamic dashboard ll install a new copy of windows 10 in a Z490 and now it does not give me any image in the small display I change the design in dragon center and nothing happens. I hope you can help me thanks
Hello,
I do not understand if the display do not change the image or if it is powered off completely
Best
 

trisibo152702da

New member
Joined
Oct 31, 2020
Messages
1
Hello Guys,
So i just build my gaming rig and iam very happy with MSI!!
But now i have exact the same problem as Luca with my dd2. So any help would be amazing!!
Kind regards,
Tristan van Dam
 

karlesli159702e6

New member
Joined
Nov 8, 2020
Messages
3
Hello please I am also having this issue I just built my msi z490 godlike and after I did the firmware update The led display doesnt come on for anything please help
 

riobrabo_9153302d4

New member
Joined
Nov 15, 2020
Messages
4
HEllo i need your help my dinamic dashboard not work, I did the firmware update The led display doesnt come on for anything. Sorry if my english isn`t perfect i am spanish
 

Furna

The sky above the port was the color of television
Joined
Jul 19, 2020
Messages
377
@riobrabo_9153302d4 check you PM.

Hey guys please note that you can also contact MSI support ... they can also help solve the issue.
Moreover if more people report the issue MSI will realize it's time to release a fix in Dragon Center.
contact MSI directly : >>How to contact MSI.<<

Furna
 
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