Stuck in Bootloop

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Sep 16, 2020
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My brand new msi z77ia-e53 is currently stuck in a bootloop with no post what so ever, I've tried tons of things (ie cmos change/clear, new ram, new psu, new cpu)

specs are as follows:
Core i7 2700k
16gbs of ddr3 1600mhz
msi z77ia-e53
samsung 850 pro 256gb
kingston ssdnow 128gb
 

citay

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What do you mean, brand new, that board came out 8 years ago!
What's your PSU model?
 
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What do you mean, brand new, that board came out 8 years ago!
What's your PSU model?
i got it brand new in box still sealed with the cpu socket cover on it
and the psu thats in it right now is a 2 year old e machine server style 400w so its like the short thin and long one but ive also tested it with an almost brand new thermaltake smart pro 750w
 

citay

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Well ok, it still can't be called brand new after that long sitting somewhere, but i see what you mean.

If you tried new RAM, new PSU, even new CPU, that only leaves a fault with the board itself. I've just looked at the manual, it has no function to recover the BIOS or anything of the sort. So i think your brand new board might be DOA. If it was really new, you could return it now and demand a properly functioning one. But i guess they won't have a second untouched board from 8 years ago?

Sorry that i can't be of more help, but you already tried a lot. You might wanna try it outside of the case. What does the bootloop look like?
 
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Well ok, it still can't be called brand new after that long sitting somewhere, but i see what you mean.

If you tried new RAM, new PSU, even new CPU, that only leaves a fault with the board itself. I've just looked at the manual, it has no function to recover the BIOS or anything of the sort. So i think your brand new board might be DOA. If it was really new, you could return it now and demand a properly functioning one. But i guess they won't have a second untouched board from 8 years ago?

Sorry that i can't be of more help, but you already tried a lot. You might wanna try it outside of the case. What does the bootloop look like?
its not bootlooping anymore? it just turns on and dosnt post
 

citay

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Since you wrote "is currently stuck in a bootloop with no post what so ever". Or was that another ambiguous statement, like "brand new"? Just messing with ya 😉

Anyway, this would be a classic case of "get the board replaced by the seller / RMA it". But as i mentioned, that could be rather difficult now. But you can't really repair a mainboard yourself. If you connected everything 100% correctly, there's not much you can do on the board, apart from clearing CMOS and praying to the hardware gods. The pins in the CPU socket should all still be fine too, if it was never used before. I'm basically out of ideas, apart from "You might wanna try it outside of the case."
 
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Sep 16, 2020
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Since you wrote "is currently stuck in a bootloop with no post what so ever". Or was that another ambiguous statement, like "brand new"? Just messing with ya 😉

Anyway, this would be a classic case of "get the board replaced by the seller / RMA it". But as i mentioned, that could be rather difficult now. But you can't really repair a mainboard yourself. If you connected everything 100% correctly, there's not much you can do on the board, apart from clearing CMOS and praying to the hardware gods. The pins in the CPU socket should all still be fine too, if it was never used before. I'm basically out of ideas, apart from "You might wanna try it outside of the case."
yea i have no idea it literally just stopped looping while i was typing my message all i did was unplug my keyboard and mouse, and what is in your opinion the best and fastest way to find out if an rma is a possibility?
 

citay

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Well, if you have just bought it recently, perhaps from a seller on ebay that gets rid of leftovers / shelf warmers, the seller is still responsible that the product is working flawlessly.

MSI gave a warranty of three years from production date (between 2012 and 2014, probably). So in the best case, the warranty has ran out in 2017. If you can't hold the seller responsible, there's nothing you can do about it.
 
Joined
Sep 16, 2020
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Well, if you have just bought it recently, perhaps from a seller on ebay that gets rid of leftovers / shelf warmers, the seller is still responsible that the product is working flawlessly.

MSI gave a warranty of three years from production date (between 2012 and 2014, probably). So in the best case, the warranty has ran out in 2017. If you can't hold the seller responsible, there's nothing you can do about it.
So I fixed it.... ish, I changed it out to 8gbs of memory and it posted, so im gunna do some bios updating and see if that fixes anything
 
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