The image of my motherboard is not displayed correctly in the MSI Center app.

[Pigius]

In the MSI Center app, the "Member Center" tab displays the image of my MSI MPG B550 GAMING PLUS motherboard incorrectly. Specifically, the motherboard image is filled with a black background. Reinstalling the app does not help. MSI, please fix this issue.

 

[Nichrome]

On the product page it uses a picture with clear background
When I get a chance I'll see if other board model (one I use) is also shown like yours.

 

[Pigius]

On the product page it uses a picture with clear background
When I get a chance I'll see if other board model (one I use) is also shown like yours.

Ok, thank you

 

[Nichrome]

Sorry for delay, been away for a while.
My board (B650 Carbon Wifi) appears without black background in the member center.
I had to install MSI Center

 

[Pigius]

Sorry for delay, been away for a while.
My board (B650 Carbon Wifi) appears without black background in the member center.
I had to install MSI Center

This bug might be specific to my motherboard model, but it doesn't really bother me. Thanks for the response

 

[Alan J T]

Its likey just a hit or miss on the image or it can not be bothered to even display one

Yep its just hit or miss on the backgroung

 

[Pigius]

Its likey just a hit or miss on the image or it can not be bothered to even display one
View attachment 212545



Yep its just hit or miss on the backgroung
View attachment 212546

So, I'm not the only one. Is there a fix for this bug? As far as I remember, this never happened with older versions of MSI Center.

 

[Alan J T]

Is there a fix for this bug?

You would need to ask MSI if they could correct the picture to match the other displayed hardware

That is the only way it would be fixed

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