The laptop shuts down without a blue screen or errors with power from the network without overheating.

[levyy.chel.00.015c002e5]

Hello, I hope everything is fine with your PC. Since I don't have one, I'm asking for help from the experts. I use Google Translate, so if anything isn't clear, please ask again. My language is russian and my sistem also have russian language so my screenshots need google translator too

I can't speak for sure about everything I wrote in the title, but in theory, this is true. My MSI Katana GF76 11UC laptop has been shutting down randomly, without any warning such as an error or blue screen. It started on April 30, 2026, and today, May 3, 2026, when I thought the problem had been solved by installing new Nvidia drivers and running a virus scan (Windows Defender found nothing during a full scan, which ran smoothly, but then the laptop shut down two or three times), it shut down again while I was away. I had my usual programs open, along with a new game installed on April 29, 2026. It's a prototype and could theoretically cause errors, but I didn't notice any in the Windows logs. It's also odd for a simple game to crash so quickly without any errors. At least, there were no error logs just before the shutdown. The best I can see right now are these logs below.

SYSTEM

Time 14:44:41
The previous system shutdown at 14:22:29 on 03.05.2026 was unexpected.

Time: 12:06:25
Windows Update has started downloading the update.
The nearest error is SYSTEM
Time 11:50:02
Server 2505
The server cannot bind to the transport \Device\NetBT_Tcpip_{C6DC910C-D79F-45BC-A69B-BCE87DD1BD88} because another computer on the network has the same name. The server cannot start.

Nearest warning in SYSTEM
Time 22:46:51
DistributedCOM
Application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID


APPENDIX
Time 14:30:28
Security-SPP 16384
The Software Protection Service restart was successfully scheduled for 2026-05-07T21:40:28Z. Reason: RulesEngine.

SECURITY

Time 14:33:31
Account login successful.
Subject:
Security ID: SYSTEM
Account Name: DESKTOP-KOTOVRA$
Account Domain: WORKGROUP
Login ID: 0x3E7


Time 14:33:31
The new logon session has been granted special privileges.
Subject:
Security ID: SYSTEM
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon Code: 0x3E7

 

[levyy.chel.00.015c002e5]

Oh and my sistem is WIn11 pro (I don't see a button that allows me to edit the original post, so I'm writing here)

 

[Edric]

You should try to monitor the CPU/GPU temperature before shutdown. The event logs are not pointing to any reasons, they are just the outcome after shutdown.
And check if the issue also occurs when under-load.

 

[levyy.chel.00.015c002e5]

You should try to monitor the CPU/GPU temperature before shutdown. The event logs are not pointing to any reasons, they are just the outcome after shutdown.
And check if the issue also occurs when under-load.

As far as I can tell, it didn't overheat when it was turned off, and even under low load, everything was fine. But sometimes it didn't, and it turned off. Could you tell me how to check this? Software or something simpler, and what should I do? ,._.,

 

[Edric]

As far as I can tell, it didn't overheat when it was turned off, and even under low load, everything was fine. But sometimes it didn't, and it turned off. Could you tell me how to check this? Software or something simpler, and what should I do? ,._.,

With MSI Center - Hardware monitoring page, you can check the CPU/GPU temperature.
Download HWinfo64, which is available to check those information as well.