Time to Upgrade your Software – MSI CENTER (Bug Status)

Joined
Sep 11, 2022
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There is global issue with conflicting software MSI Center - AMD Adrenaline Software (GPU Drivers Control Panel). Installing MSI Center alone (i install it only to use Mystic Light*) makes fan curve, zero-rpm, and power limit reset every reboot. It need to get fixed, it happen for very long time and i cant say when it started - for sure that wasnt a thing in 2021.
* - Why MSI wont release Standalone Mystic Light app for X570 and B550? Whats the point of keeping that usefull software behind wall of useless bloatware, that interfere with drivers for other hardware? Since i install MSI Center 1.0.55.0 and further i had 2 bluescreens. Didint had any trouble without MSI Center.

EDIT: I have checked for anyone here, what happen when you install MSI Center without any MSI keyboards, mouses etc - Gaming Gear is not installed by default, and there is no way to install it either.

EDIT 2:
Just checked - OpenRGB Pipeline (experimental) support all my devices. No need for Mystic Light anymore. Free, light, standalone and not causing issues.
 
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Joined
Oct 10, 2022
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I have a problem guys! When i click the User Scenario profiles or changing any option on MSI Center, MSI afterburner closes!
What must i do? Installing old versions of MSI Center maybe?
 

m33ts4k0z

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Joined
Sep 19, 2020
Messages
5
Hello.

I noticed that recently, the Mystic Light application through the MSI Center doesnt work at all. When opening it, I either of the following images:


and I'm not able to do anything else. I have tried to uninstall using the removal tool and reinstall through the microsoft store but it didnt help.

My motherboard is the MPG X570 GAMING EDGE WIFI
Im using MSI Center 1.0.59.0 and Mystic Light 3.0.0.23

Im on Windows 11 Pro 21H2 Build 22000.978

Any idea why this is happening?

Thank you

EDIT: Actually after using the removal tool to first clear the cache and delete cookies, then remove the MSI Center and then reinstall it again, it started working. Strange.
Hello,

it looks like the issue came back. Im on MSI Center 1.0.61 with Mystic Light 3.0.0.27 and after uninstalling, clearing, clearing cache, rebooting and then reinstalling, the issue comes back. It looks like the Mystic Light software doesnt create an entry in the features menu. When it doesn't then its page is completely blank as you see in these pictures. I can provide logs if needed.

Thank you
 

teletubby_po

To infinity and beyond.
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Apr 6, 2020
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Hello,

it looks like the issue came back. Im on MSI Center 1.0.61 with Mystic Light 3.0.0.27 and after uninstalling, clearing, clearing cache, rebooting and then reinstalling, the issue comes back. It looks like the Mystic Light software doesnt create an entry in the features menu. When it doesn't then its page is completely blank as you see in these pictures. I can provide logs if needed.

Thank you
could you please provide the log and your memory sticker? and do you have the issue in MSI Center 1.0.59.0 and previous versions of Mystic Light? please provide the version number that you didn't have issue with.
 

m33ts4k0z

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Sep 19, 2020
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could you please provide the log and your memory sticker? and do you have the issue in MSI Center 1.0.59.0 and previous versions of Mystic Light? please provide the version number that you didn't have issue with.
Sure here they are. I run the MSI log tool in order to get this file. But I'm not that sure of of what you mean with memory sticker? I dont really remember which was the last version that I didnt have this issue but I tried with 1.0.0.38 and it was exactly the same. I believe the issue is with the Mystic Light app and not with the MSI Center per se.

What happens is that the app gets installed correctly, Then the Features tab in MSI center doesnt appear but it appears when I install, i.ex., supercharger. When I go to the apps tab, I can click on open for the Mystic Light. Then the first time, I can see the spinning loading icon. Then I see a blank page as the one in the picture. If I leave it there for some time, I get thrown to the Live Update page instead.

Some more context:

  • I have Bitdefender antivirus that I have disabled for the purpose of testing.
  • I run Windows 11 22H2 with Core Isolation that I have also disabled for now.
  • I run PiHole ad blocker on my network but also disabled.
 

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teletubby_po

To infinity and beyond.
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But I'm not that sure of of what you mean with memory sticker?
this is the memory sticker i mentioned earlier. normally there are information like serial number, FW version, and timing information on it.
1665563654723.png

Im on MSI Center 1.0.61 with Mystic Light 3.0.0.27 and after uninstalling, clearing, clearing cache, rebooting and then reinstalling, the issue comes back.
did you uninstall MSICenter with this tool?
MSI removal tool [newest version]
https://download.msi.com/uti_exe/nb/MSICenterUninstaller.zip

does reinstall MSI Center orMystic Light alone solve the issue?
 

m33ts4k0z

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Sep 19, 2020
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this is the memory sticker i mentioned earlier. normally there are information like serial number, FW version, and timing information on it.
View attachment 164538
So here are the images. I have 4 DIMMs but 2 of them are hynix and 2 of them samsung. They are purchased on different dates.



did you uninstall MSICenter with this tool?
MSI removal tool [newest version]
https://download.msi.com/uti_exe/nb/MSICenterUninstaller.zip
does reinstall MSI Center orMystic Light alone solve the issue?
Yes I used the uninstall tool as well as revo uninstaller. Uninstalling or reinstalling either didnt help.
I have tried everything possible but this time, I believe after Mystic Light 3.0.0.27, it was impossible to get it to work.
I have restarted between the uninstalls/installs.
 

Nichrome

Friday? Deploy to prod!
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So here are the images. I have 4 DIMMs but 2 of them are hynix and 2 of them samsung. They are purchased on different dates.




Yes I used the uninstall tool as well as revo uninstaller. Uninstalling or reinstalling either didnt help.
I have tried everything possible but this time, I believe after Mystic Light 3.0.0.27, it was impossible to get it to work.
I have restarted between the uninstalls/installs.
RAM mixing, love it :)
Try with single kit of matched memory. It may be a problem, may be a red herring.
 

thuanpacki154202d8

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Dec 29, 2021
Messages
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Core Isolation is enabled. See Windows security for details.
This popping up when opens User Scenario after updating MSI Center to Ver. 1.0.61.0
I cannot enable Software Control Mode by CPU.
Anyone got this error? And do I have to disable Core Isolation to get this function works?
Thanks.
Screenshot 2022-10-21 022115.jpg
 

plutomate

Well-known member
MAJOR GENERAL
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Jul 30, 2015
Messages
6,406
This video explains it
it's more of the microsoft limitation and you should disable under voltage protection in BIOS if available
 

Pangolin

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Administrator
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Nov 13, 2015
Messages
36
Known Issue: Third Party ARGB Device Causes Abnormal Motherboard LED behavior
When certain ARGB device such as Valkyrie Watercooler is connected to JARGB_V2 header of the motherboard, it disables motherboard LED and MSI Center will say "The mainboard's LED firmwware is abnormal".
Workaround: Unplug all third party ARGB device cable from motherboard, leaves them disconnected, turn off the PC, uplug power cord and do clear CMOS then reboot. Do not connect the cable back when restarting the PC. *No need to rescan LED firmware in MSI Center.*
Solution: Update
LED firmware
 
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AntoF98

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Aug 14, 2021
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Hi, after updating msi center to version 1.0.64.0 I can't shut down or restart the pc. Every time I try, the message "Updates are underway. Please keep your computer on" appears in loop, I can wait 30 minutes but nothing happens. I have to manually restart the pc from the case button. If I uninstall everything with the MSICenterUninstaller tool, the pc will work normally again. I also tried to reinstall version 1.0.61.0 from the microsoft store but the same problem occurs again even if before with this version it worked fine. Please help me to resolve this problem.
These are the specifications of my pc:
Mobo: Msi b450 tomahawk max ii with beta bios H.92
Cpu: amd ryzen 5 5600x
Ram: Crucial Ballistix rgb 16gb 3600MHz CL16
Storage: 250gs ssd and 2tb Hdd
OS: Windows 11 pro 22H2 with latest update avaible
 
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mar.souz150202d0

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Joined
Jan 15, 2021
Messages
12
Can anyone overclock the processor through MSI center? I went to try to do on my 7 2700 and B450 Mortar and put on 3,8 and 3,9 GHZ the processor. I opened the cpuZ and it was there the new frequency, but after reconnecting the computer or even after hours of operation the frequency returns to the default!
 

mbushnaq

Member
Joined
Nov 16, 2020
Messages
58
A major bug has been happening for the last couple of releases. Using color shift in sync mode with the GM41 wireless connected (in wireless mode) causes sound skipping when playing any audio, this mostly happens after waking from sleep. Also, there is a spike in the DPC latency because of this issue. Another way to demonstrate the sound skipping is by turning off then on the wireless mouse while the color shift in sync mode is turned on (after waking from sleep). Its seems to have the color synced with the wireless mouse and the rest of the PC components is causing some kind of delays which results in sound skipping.

This is a major bug that is causing system performance issues. Please resolve it asap

FYI, currently running on the latest MSI Center 1.0.64.0 / Mystic Light 3.0.0.29 / GM41 Wireless FW 0094

Another issue also related to the GM41 wireless is that the applied RGB effect turns off after sometimes randomly and needs to be reapplied through mystic light again
 
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va38465157202d7

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Nov 1, 2022
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I want to upgrade the CPU. My motherboard is A320M PRO-E. How to choose a new CPU for my motherboard? I want to buy the powerful CPU.
 
Joined
Nov 8, 2022
Messages
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Hi, i have problem with LED FIRMWARE for my x570 Tomahawk (MS-7C84). I somehow download firmware for wrong board to my led controler chip. Now mystic light dont even trun on. I tried update fw via MSI Center and short JT1 pin but nothing worked. Can you provide me led fw for X570 tomahawk, i cant find it anywhere.

1667906541888.png
 
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