Time to Upgrade your Software – MSI CENTER (Bug Status)

Pangolin

Pangolin

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MSI has rolled out, MSI Center, a new integrated software that is easily customizable and user friendly. The purpose of MSI Center is to completely replaced Dragon Center/Creator Center/Business Center along with more unique features to enhance the overall user experience with MSI product.

One click features installation (Gonna install all for best experience)
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Customizable feature sets item (We love LAN Manager but maybe next time?)
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Dark/Light mode (Less power, save the earth with dark mode!!)
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Scalable user interface (Banana just for scale)
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Compatibility
Since version 1.0.19.0 or later, MSI Center is compatible with most of MSI product. Below is the list of supported modules for motherboard and graphics cards.
For other MSI product, please check product page to see if MSI Center is available for download.
Motherboard:
- Intel Series motherboard with X299/300/400/500 or newer
- AMD Series motherboard with X399/TRX40/A320/400/500 or newer

Graphics card:
NVIDIA GPUs:
- GeForce RTX™ 30 Series: SUPRIM / GAMING TRIO / GAMING / VENTUS 3X / VENTUS 2X / VENTUS 2X XS / AERO ITX Models
- GeForce RTX™ 20 Series: LIGHTNING / GAMING TRIO / GAMING / SEA HAWK / SEA HAWK EK / DUKE Models
- GeForce® GTX 16 Series: GAMING Models

AMD GPUs:
- Radeon™ RX 6000 Series: GAMING TRIO / GAMING / MECH models
- Radeon™ RX 5000 Series: GAMING / EVOKE models

It takes no extra effort to upgrade from Dragon Center/Creator Center/Business Center to MSI Center.
1. Run MSI Center_1.0.xx.0.exe, which can be downloaded from the Utility page of your MSI devices (if available).
2. Click Yes and system will remove Dragon Center/Creator Center automatically.
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3. Waiting for the installation to complete.
4. All settings will revert to default so you need to modify again.

Troubleshoot
MSI Collect Log Tool
Whenever you encounter issue with MSI Center such as unable to open it up, features does not work properly etc,
1. Generate log file for MSI to debug with MSI Log Collect Tool
How to re-install MSI Center?
1. MSI Center/Dragon Center Removal Tool
No brainer uninstaller that remove MSI Center in one click
2. Follow steps below
a. Go to Apps & features.
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b. Uninstall MSI Center SDK
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c. Uninstall MSI Center
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d. Make sure both MSI Center SDK & MSI Center is removed
e. Re-install MSI Center from scratch again
  • How to install Dragon Center/Creator Center if I have already installed MSI Center?
    Why do you want to do that? But if you insist on making the “wrong decision”,
    • 1. Follow the steps above to uninstall MSI Center and MSI Center SDK.
    • 2. Search for MSI Dragon Center/MSI Creator Center in Microsoft Store to install Dragon Center/Creator Center.
    • 3. Waiting for the installation to complete.
  • Why does Dragon Center ask to uninstall MSI Center SDK before installing?
    1620215129484.png
  • This is what you get for not liking MSI Center, but you can fix it by opening command prompt and type “reg delete HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MSI” and enter “yes” after.
    Note.
    Make sure no MSI Center registry key left in the specific path
  • 1620215153299.png
 
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teletubby_po said:
do you see LEDkeeper in icue\settings\software and games\active client when memory not controllable?


when did you not controllable RAM LED? do you remember the Mystic Light or MSI Center version?
Click to expand...

Image 1: Login with user B after suspended.
Print.png


Login with user A (user that suspended mode start)
Print2.jpg
 
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Corsair device is a bit troublesome, it requires third party software to control them via iCUE. If corsair is not picking up mystic light, then there's no way MSI Center can do any changes. Have you tried to reach corsair and see what they say?
 
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plutomate said:
Corsair device is a bit troublesome, it requires third party software to control them via iCUE. If corsair is not picking up mystic light, then there's no way MSI Center can do any changes. Have you tried to reach corsair and see what they say?
Click to expand...

It is easier to receive a response from Biden than from Corsair. Corsair support is terrible! o_0

The impression I had is that the MSI center loads faster and first than the corsair iCue, so for this reason the MSI Center does not detect the iCue, so the iCue loads later and the MSI Center does not request control again, because it did not detect during login, I will test again by putting a delay on iCue startup to test.

It could be the other way around too, iCue loads and MSI center comes later and iCue doesn't give access.
 
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BW-NET said:
I need to logout and login to work.
Click to expand...
thought you mean if you logout from the account completely and login into 2nd account work? Maybe that's how you re-trigger the "handshake" between iCUE and mystic light. If you don't log out, the process might still runs at background and think there's no action needs to be done.

BW-NET said:
It is easier to receive a response from Biden than from Corsair. Corsair support is terrible! o_0
Click to expand...
:hiha: :hiha: :hiha: :hiha:
 
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plutomate said:
thought you mean if you logout from the account completely and login into 2nd account work? Maybe that's how you re-trigger the "handshake" between iCUE and mystic light. If you don't log out, the process might still runs at background and think there's no action needs to be done.
Click to expand...

I managed to find out what causes the BUG, when the computer goes into suspended mode, the icue.exe program continues running by user A, when I login with user B, the program does not respond to other requests, to solve it, I believe that I will have to add a command in the task scheduler to kill the icue.exe process and run it again.

The problem does not happen when I switch between user A and B accounts, only when it goes into suspended mode.
 
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More tricks to do to make the LED controls work...

I had to do this entire sequence of commands for everything to go well during user switches, returning from suspended mode and login. :rolleyes-anim::idea:

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The important thing is that it worked! :agrees:

I hope it helps someone who is having these problems. :beerchug:
 
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when using msi center the laptop goes crazy when starting a game, once it keeps 95 degrees with high fps, once 70-80 degrees with average fps, after i deleted the software msi center keeps 70-80 degrees average fps and it doesn't change why?
 
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valeryev9157002d9 said:
when using msi center the laptop goes crazy when starting a game, once it keeps 95 degrees with high fps, once 70-80 degrees with average fps, after i deleted the software msi center keeps 70-80 degrees average fps and it doesn't change why?
Click to expand...
Why do you keep asking the same/similar questions in mutliple threads? I pointed you to a possible workaround earlier.

Please at least try reinstalling the latest MSI Center and then apply the CC Engine Patch here:
https://forum-en.msi.com/index.php?...e-–-msi-center-bug-status.362779/post-2210425

If that doesn't work, then fine.

I honestly don't blame you for not wanting to continue using MSI Center. It does have a lot of problems, but please don't ignore advice and then continue to ask for help over and over again.
 
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Pangolin said:
MSI is able to duplicate the problem.
Known Issue: CC_Engine_x64.exe in MSI Center v2.0.24.0 Consumes High CPU Usage
Workaround: Download <<<CC_Engine_Patch>>> and extract it, then run "go.bat". Reboot system when completes.
Solution: Next MSI Center release
Click to expand...

Crosshair 15 has issues with intel arc control. When arc control is installed the nvidia gpu is always in use + the fans are spinning louder (because arc control increases temperature by 5-10c). Removing intel arc solves all the problems, it’s using the intel gpu when using to internet or looking/stare at your desktop. When i click on a game it’s switching to the nvidia gpu as how it should.

Maybe msi can look into this as well ?
 
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BW-NET said:
More tricks to do to make the LED controls work...

I had to do this entire sequence of commands for everything to go well during user switches, returning from suspended mode and login. :rolleyes-anim::idea:

View attachment 178414

View attachment 178415
The important thing is that it worked! :agrees:

I hope it helps someone who is having these problems. :beerchug:
Click to expand...
hi, i tried to follow the settings but the task scheduler is not killing icue and LEDkeeper when I switch windows accounts without logging out first. are you logging out when you switch Windows account? do you mind sharing the settings configuration in other tabs as well?
 
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teletubby_po said:
hi, i tried to follow the settings but the task scheduler is not killing icue and LEDkeeper when I switch windows accounts without logging out first. are you logging out when you switch Windows account? do you mind sharing the settings configuration in other tabs as well?
Click to expand...
Ok... I'll share all tabs. Maybe help.

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OBS. to screen above
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icue.exe with argument "--autorun"

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This is t2.25.0 https://download.msi.com/uti_exe/vga/MSI-Center.zip
But in the Microsoft store and on the program update, it is not available as an available version, why? Should I delete the control panel and install the new version 25 or wait for Windows to update automatically from the old one?
By the way, this fan setting helped me a lot, when it reaches 80 degrees, it starts working at max and cools.
 

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It's very normal MSI center is released to MSI website first, then once Microsoft accept the submission from MSI, it will go on Microsoft store.
 
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FILIPV said:
This is t2.25.0 https://download.msi.com/uti_exe/vga/MSI-Center.zip
But in the Microsoft store and on the program update, it is not available as an available version, why? Should I delete the control panel and install the new version 25 or wait for Windows to update automatically from the old one?
By the way, this fan setting helped me a lot, when it reaches 80 degrees, it starts working at max and cools.
Click to expand...
For some reason, it's usually available directly from the product support pages much sooner than through the Microsoft Store. I also don't know why the laptop support pages only link to the MS Store version instead of direct links to the newest version. But, it's usually fine to download the latest version and install it unless otherwise directed not to.

So, yes you can go ahead and install v2.0.25.0
 
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Hello everyone.
I am looking for a firmware file for MSI Crosshair laptop RGB keyboard LED lighting.
MSI_NB_LedControl.MSI_1562Led
If anyone has the link, I would be very grateful.
 
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mahirgu15a702e4 said:
Hello everyone.
I am looking for a firmware file for MSI Crosshair laptop RGB keyboard LED lighting.
MSI_NB_LedControl.MSI_1562Led
If anyone has the link, I would be very grateful.
Click to expand...
Please open a thread in notebook section.
Possibly you will need to contact MSI about this.
 
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Mystic Light issues: Profile and RGB control issues in MSIO Center version 2.0.26.0. If I change Profile 1 then it changes profile 2 and 3 to be the same as profile 1. Same goes if I change profile 2 it will change profile 1 and 3 to the same as profile 2. For the RGB control MSI mystic light does not change my MSI cooler block to the same colors as the fans. for instance: I have set all my fans to orange and the cooler block is light blue. The cooler block light does not even show up just the 2 case fans. I have the cooler block daisy chained to the 2 case fans.
Screenshot 2023-10-29 105723.jpg

Is there a forum just for the MSI Mystic Light?
 
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