Time to Upgrade your Software – MSI CENTER (Bug Status)

Pangolin

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MSI has rolled out, MSI Center, a new integrated software that is easily customizable and user friendly. The purpose of MSI Center is to completely replaced Dragon Center/Creator Center/Business Center along with more unique features to enhance the overall user experience with MSI product.

One click features installation (Gonna install all for best experience)
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Customizable feature sets item (We love LAN Manager but maybe next time?)
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Dark/Light mode (Less power, save the earth with dark mode!!)
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Scalable user interface (Banana just for scale)
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Compatibility
Since version 1.0.19.0 or later, MSI Center is compatible with most of MSI product. Below is the list of supported modules for motherboard and graphics cards.
For other MSI product, please check product page to see if MSI Center is available for download.
Motherboard:
- Intel Series motherboard with X299/300/400/500 or newer
- AMD Series motherboard with X399/TRX40/A320/400/500 or newer

Graphics card:
NVIDIA GPUs:

- GeForce RTX™ 30 Series: SUPRIM / GAMING TRIO / GAMING / VENTUS 3X / VENTUS 2X / VENTUS 2X XS / AERO ITX Models
- GeForce RTX™ 20 Series: LIGHTNING / GAMING TRIO / GAMING / SEA HAWK / SEA HAWK EK / DUKE Models
- GeForce® GTX 16 Series: GAMING Models

AMD GPUs:
- Radeon™ RX 6000 Series: GAMING TRIO / GAMING / MECH models
- Radeon™ RX 5000 Series: GAMING / EVOKE models

It takes no extra effort to upgrade from Dragon Center/Creator Center/Business Center to MSI Center.
1. Run MSI Center_1.0.xx.0.exe, which can be downloaded from the Utility page of your MSI devices (if available).
2. Click Yes and system will remove Dragon Center/Creator Center automatically.
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3. Waiting for the installation to complete.
4. All settings will revert to default so you need to modify again.

Troubleshoot
MSI Collect Log Tool

Whenever you encounter issue with MSI Center such as unable to open it up, features does not work properly etc,
1. Generate log file for MSI to debug with MSI Log Collect Tool
How to re-install MSI Center?
1. MSI Center/Dragon Center Removal Tool
No brainer uninstaller that remove MSI Center in one click
2. Follow steps below
a. Go to Apps & features.
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b. Uninstall MSI Center SDK
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c. Uninstall MSI Center
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d. Make sure both MSI Center SDK & MSI Center is removed
e. Re-install MSI Center from scratch again
  • How to install Dragon Center/Creator Center if I have already installed MSI Center?
    Why do you want to do that? But if you insist on making the “wrong decision”,
    • 1. Follow the steps above to uninstall MSI Center and MSI Center SDK.
    • 2. Search for MSI Dragon Center/MSI Creator Center in Microsoft Store to install Dragon Center/Creator Center.
    • 3. Waiting for the installation to complete.
  • Why does Dragon Center ask to uninstall MSI Center SDK before installing?
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  • This is what you get for not liking MSI Center, but you can fix it by opening command prompt and type “reg delete HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MSI” and enter “yes” after.
    Note.
    Make sure no MSI Center registry key left in the specific path
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I can tell you that today I had to uninstall and reinstall MSI Center because it could not download and install mystic light without erroring while locating the installation files. When it did uninstall it actually damaged my Razer Synapse files wrecking my keyboard lighting profile, something that I've never seen before.

I had to uninstall Synapse too then reinstall both and then I was forced to rebuild my Synapse lighting profiles. MSI you need to get your sh!t together.
 
Hi, i have problem with LED FIRMWARE for my MPG Z590 GAMING CARBON WIFI (MS-7D06). I tried update fw via MSI Center and short JT1 pin but nothing worked. Can you provide me led fw for MPG Z590 GAMING CARBON WIFI (MS-7D06), i cant find it anywhere.
 
Hi, I have a problem with the LED FIRMWARE for my MB MAG Z590 TORPEDO too. I downloaded the firmware for the Z500 LEDs. But the fact is that the internal number of the board is 7D08, but the LED firmware is version 7D06. It is assumed that the firmware should be 7D08. There is only 7D06 on the website. And accordingly, it is not possible to solve this problem with a firmware update. And I don’t know where to get the version of the 7D08 file (MSI_MB_7D08_v0009.bin). Any help is welcome!
 

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Hello,

I recently purchased the MEG X670E GODLIKE, and it's my first time using MSI products, so the MSI Center is new to me. However, I've encountered an issue when trying to log in to the app; an error message pops up stating that I'm not connected to the internet. I've tried various solutions, such as granting firewall permissions, reinstalling the app, and even using a VPN, but none have fixed the problem. Has anyone else experienced this? Do you know how it can be resolved?

Thank you for your assistance.

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Hello, how are you? I'm experiencing an issue with the User Scenario application in MSI Center that's affecting my power plan. Recently, I've been dealing with stuttering issues on my system, and someone suggested activating the high-performance power plan to resolve it. However, every time I restart the computer, User Scenario resets my power plan to balanced, which is very annoying. I'm considering uninstalling the application, but I remember it also controls the fan speed curve, as I use the customized option for fan speed control. I could set the curve from the BIOS, but it would be inconvenient to restart every time I want to adjust the fan speed. Is there any solution to this problem? Or perhaps another program I could use to configure my fans and thus uninstall User Scenario from the MSI Center? I appreciate your help in advance.

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