Time to Upgrade your Software – MSI CENTER (Bug Status)

Pangolin

Pangolin

Active member
Administrator
Joined
Nov 13, 2015
Messages
95
MSI has rolled out, MSI Center, a new integrated software that is easily customizable and user friendly. The purpose of MSI Center is to completely replaced Dragon Center/Creator Center/Business Center along with more unique features to enhance the overall user experience with MSI product.

One click features installation (Gonna install all for best experience)
1620215061831.png


Customizable feature sets item (We love LAN Manager but maybe next time?)
1620215065426.png


Dark/Light mode (Less power, save the earth with dark mode!!)
1620215070444.png


Scalable user interface (Banana just for scale)
1620215073772.png


Compatibility
Since version 1.0.19.0 or later, MSI Center is compatible with most of MSI product. Below is the list of supported modules for motherboard and graphics cards.
For other MSI product, please check product page to see if MSI Center is available for download.
Motherboard:
- Intel Series motherboard with X299/300/400/500 or newer
- AMD Series motherboard with X399/TRX40/A320/400/500 or newer

Graphics card:
NVIDIA GPUs:
- GeForce RTX™ 30 Series: SUPRIM / GAMING TRIO / GAMING / VENTUS 3X / VENTUS 2X / VENTUS 2X XS / AERO ITX Models
- GeForce RTX™ 20 Series: LIGHTNING / GAMING TRIO / GAMING / SEA HAWK / SEA HAWK EK / DUKE Models
- GeForce® GTX 16 Series: GAMING Models

AMD GPUs:
- Radeon™ RX 6000 Series: GAMING TRIO / GAMING / MECH models
- Radeon™ RX 5000 Series: GAMING / EVOKE models

It takes no extra effort to upgrade from Dragon Center/Creator Center/Business Center to MSI Center.
1. Run MSI Center_1.0.xx.0.exe, which can be downloaded from the Utility page of your MSI devices (if available).
2. Click Yes and system will remove Dragon Center/Creator Center automatically.
1620215087456.png

3. Waiting for the installation to complete.
4. All settings will revert to default so you need to modify again.

Troubleshoot
MSI Collect Log Tool
Whenever you encounter issue with MSI Center such as unable to open it up, features does not work properly etc,
1. Generate log file for MSI to debug with MSI Log Collect Tool
How to re-install MSI Center?
1. MSI Center/Dragon Center Removal Tool
No brainer uninstaller that remove MSI Center in one click
2. Follow steps below
a. Go to Apps & features.
1620215108583.png

b. Uninstall MSI Center SDK
1620215114010.png

c. Uninstall MSI Center
1620215120643.png

d. Make sure both MSI Center SDK & MSI Center is removed
e. Re-install MSI Center from scratch again
  • How to install Dragon Center/Creator Center if I have already installed MSI Center?
    Why do you want to do that? But if you insist on making the “wrong decision”,
    • 1. Follow the steps above to uninstall MSI Center and MSI Center SDK.
    • 2. Search for MSI Dragon Center/MSI Creator Center in Microsoft Store to install Dragon Center/Creator Center.
    • 3. Waiting for the installation to complete.
  • Why does Dragon Center ask to uninstall MSI Center SDK before installing?
    1620215129484.png
  • This is what you get for not liking MSI Center, but you can fix it by opening command prompt and type “reg delete HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MSI” and enter “yes” after.
    Note.
    Make sure no MSI Center registry key left in the specific path
  • 1620215153299.png
 
Last edited:
Sort by date Sort by votes
The new MSI center 2.0.48.0 has some features missing. I cant see "devices speedup" and "super charger" can anyone help me how to get them back please. I use MSI Z790 Carbon Wifi motherboard.
 
Upvote 0 Downvote
This garbage of software who ever created it I hope he burns in F hell!! wont install, then install, then won't start, then hangs in SDK then starts then wont again go F yourself with this CRAP MSI! I I I did every known possible cleaning method including the MSI CLEANING TOOL but no that crap just won't work or install what's the point??? I hope I find as third-party software to control the RGB as this crap is of no use, UTTER GARBAGE!
msi MPG X870E Carbon F-in WIFI +9800X3D, clean installed Windows 11 Pro
 
Upvote 0 Downvote
Hello, now that latest iGPU arrow lake driver fixed the wmi host 2% issue I can see that Win+G menu MSI companion also takes around 1% of WMI host. Please fix it. Unistalled it in MSI center for now
Latest MSI Center.
 
Upvote 0 Downvote
this may be the most bloated, most useless support software. nothing works correctly. too long install times, too many sub applications installed. usually fails or stalls when installing. msi really sucks at hardware/software support.
 
Upvote 0 Downvote
most bloated, most useless one of its kind. installing takes forever, unistalling takes forever. opening takes forever. total failure. if third party rgb and fan controllers were worked, that would be enough. but somehow they do not work with my x870
 
Upvote 0 Downvote
hey msi!!!! HOW LONG should I F WAIT this time ????? tomorrow, week a month maybe??? Get your [***CENSORED***] together!
PATHETIC!!!

FuckUmsi.png
 
Upvote 0 Downvote
With this wallpaper you deserve to wait ;)
And if you waited 24 hours..
Kill the process, reboot your system and wipe MSI Center. And retry. It's a piece of software, it works on my laptop and MSI Claw. n.b. I don't use it on my desktop.
 
Upvote 0 Downvote
Nichrome said:
With this wallpaper you deserve to wait ;)
And if you waited 24 hours..
Kill the process, reboot your system and wipe MSI Center. And retry. It's a piece of software, it works on my laptop and MSI Claw. n.b. I don't use it on my desktop.
Click to expand...
What is wrong with the wallpaper? I absolutely like my Alienware AW3423DW, and the wallpapers shuffle every 10 minutes with different component manufacturers currently in use in my system. However, I have a second system, Z790 ACE +14900K, and on this system, the same software works trouble-free, unlike on X870E Carbon Wifi and 9800X3D. So, what clever comment can I get now?
 
Upvote 0 Downvote
2.0.52.0: I can't select the CPU frequency anymore (which I didn't have before the update with 2.0.50.0)
(-60+ is only gray and also on the left the selection for P+E cores is missing)
although in software control mode, the CPU and fan are turned on.

Workaround so far:
2.0.52.0 APP uninstalled,
MSI folder in Program Files (x86) + ProgramData + AppData deleted,
with MSI-Center uninstaller tool the rest,
Computer rebooted, 2.052.0 reinstalled, rebooted, both errors still there.

My system: W11pro (all MS-updates), MAG Z790 Tomahawk WIFI, BIOS 7D91vHF

I'm grateful for every tip. Bernhard
 

Attachments

  • MSI1.jpg
    MSI1.jpg
    48.2 KB · Views: 38
  • MSI2.jpg
    MSI2.jpg
    54.1 KB · Views: 41
Upvote 0 Downvote
@happylei15af02eb
FYI:
This is a Win11 limitation. (For Win10 this is not issue)
To have control in MSI Center\User Scenario,
[CPU Under Voltage Protection] option need to be Enabled in BIOS Setup.

If you use older MSI Center version, it can be adjusted but in reality it has no effect.
And this is fixed in the 2.0.52.0, removed that option since it has no effect when [CPU Under Voltage Protection] option is Disabled.
 
Last edited:
Upvote 0 Downvote
Svet said:
@happylei15af02eb
FYI:
This is a Win11 limitation. (For Win10 this is not issue)
To have control in MSI Center\User Scenario,
[CPU Under Voltage Protection] option need to be Enabled in BIOS Setup.

If you use older MSI Center version, it can be adjusted but in reality it has no effect.
And this is fixed in the 2.0.50.0, removed that option since it has no effect when [CPU Under Voltage Protection] option is Disabled.
Click to expand...
You are the best! Thank you very much, my problem is solved now.
 
Upvote 0 Downvote
Bugs Report - MSI Z790 CARBON WIFI
1: I also can confirm the new update of MSI Center v2.0.52.0 breaks UI and not scaling with windows UI. The screenshot is attached for your reference!
2: Also, the main stats page of MSI Center v2.0.52.0 is displaying Re-BAR as being disabled which is enabled as per the Nvidia Control Panel. This happens when I enable IGPU from bios but when the IGPU is disabled from bios MSI Center Displays Re-BAR as enabled. The previous version didn't have this bug! The screenshot is attached for your reference!
  1. Missing Features - MSI Z790 CARBON WIFI
    1:     The new MSI center 2.0.52.0 has some features missing. I can't see "devices speedup" and "super charger" The devices speed up was very useful as it boosted USB and Storage speeds.
  2. 2: Before I used to get storage status message "Direct Storage Supported" above nvme drives in System Diagnostics sub feature which after devices speedup removal is no longer appearing.

    Please, add / bring back missing features because other fellows found them useful too i.e. "super charger"
 

Attachments

  • Screenshot 2025-04-20 133230.png
    Screenshot 2025-04-20 133230.png
    1.1 MB · Views: 34
  • Screenshot 2025-04-20 133304.png
    Screenshot 2025-04-20 133304.png
    1.2 MB · Views: 31
Last edited:
Upvote 0 Downvote
waheed.hassan212a102aa said:
1: I also can confirm the new update of MSI Center v2.0.52.0 breaks UI and not scaling with windows UI. The screenshot is attached for your reference!
Click to expand...

For that one, see here:
Pangolin said:
The resizing problem is currently a limitation of MSI Center to comply with Microsoft Windows App guideline based on current UI architecture.
The new UI behavior starts from MSI Center v2.0.52.0.
Click to expand...
 
Upvote 0 Downvote
Back
Top