Time to Upgrade your Software – MSI CENTER (Bug Status)

jusuchin8151002d9

New member
Joined
Jul 24, 2021
Messages
2
Hi there,

I've recently tried to update MSI Center to version 1.0.24.0 and I couldn't load Mystic Light now (keeps loading infinitely).

I've tried to uninstall using the MSI Center Uninstaller Tool and reinstalled MSI Center again, twice. And it still does not load for me.

It was working previously on version 1.0.22.0. I've attached the logs generated from the MSI Collect Log Tool.

Can someone help (maybe @Pangolin )?
 

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oxpecker

New member
Joined
Nov 18, 2020
Messages
2
MSI Center + Mystic light is entirely busted. Half my system is now stuck in rainbow moded and looks terrible, AGAIN. This happened when I first acquired this motherboard in November of 2020 and it is now it happening again. Can we please get it together MSI? This is frustrating AF.

Uninstalled/reinstalled
Reinstalled via downloaded copy & via the windows store.

When its not timing out trying to load mystic light, its simply doing /nothing/ to update the lighting profile. This is probably the worst piece of software I've ever subjected myself to using.
 

nkyadav

antidisestablishmentarianist
Joined
Jul 3, 2020
Messages
8
I cleanly reinstalled Center, and then with Mystic light, the first attempt to install left it hanging. I completed closed out the app, and then upon restarting, I installed Mystic Light again, but this time I left Center running in the background. Checked about 30 minutes later and it was successfully installed. Closed out Center again, and upon restart it was running, and usable, too.

HTH
 

ruggb159702e7

New member
Joined
Mar 17, 2021
Messages
18
could this be causing my computer to instantly shut down? No BSOD, no warning, but a lot of events in the log including a problem with remindregister.exe.
 

BW-NET

Member
Joined
Jul 14, 2021
Messages
40
I finally found the solution for several bugs that were happening in both Dragon Center and MSI Center, I want to share with you how to solve most of them.

1 – Install MSI Center or Dragon Center

2 – Run as administrator to install MSI SDK
1628474600032.png

3 – Open DC or MC

4 – Close and finish the executable in the System tray

5 – Open the task manager
End services related to DC or MC
Eg: MSI Services, MSI Mystic Light, Ledkeeperservice, Ledkeeper2, NahimicMonitor, MSI Central, MSI Detect, etc.
1628474636895.png

6 – Go to the folder where the DC or MC is installed Ex.: C:\Program Files (x86)\MSI\One Dragon Center Or C:\Program Files (x86)\MSI\MSI Center
1628474662655.png

7 – Open folders (one at a time) Nahimic Game Fan Tools ... Inside each folder there is an uninstaller, run them one at a time.
1628474708896.png

IMPORTANT: Do not uninstall those in the following folders:
Base Module

Data
My Device
Pack
Support
Lib
Device
Log

Mystic_Light

8 – When uninstalling everything, open the Windows search window and look for the application you use: DC or MC When you find it, click on the arrow to the side and look for “more”. In the side window look for the option: Application configuration.
1628474558423.png

9 – In the application configuration window, look for the option to Kill and click
1628474833999.png

10 – Look for the "restore" option and click and confirm.
1628474850727.png

11 - Close the window

12 – Look for the DC or MC icon, right click and run as Administrator Wait to load modules and finish.
1628474876990.png


These steps solved my problems and I eliminated several useless programs that were running in the background and all errors were fixed.
 

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plutomate

Well-known member
MAJOR GENERAL
Joined
Jul 30, 2015
Messages
5,479
I finally found the solution for several bugs that were happening in both Dragon Center and MSI Center, I want to share with you how to solve most of them.

1 – Install MSI Center or Dragon Center

2 – Run as administrator to install MSI SDK
View attachment 150879
3 – Open DC or MC

4 – Close and finish the executable in the System tray

5 – Open the task manager
End services related to DC or MC
Eg: MSI Services, MSI Mystic Light, Ledkeeperservice, Ledkeeper2, NahimicMonitor, MSI Central, MSI Detect, etc.
View attachment 150880
6 – Go to the folder where the DC or MC is installed Ex.: C:\Program Files (x86)\MSI\One Dragon Center Or C:\Program Files (x86)\MSI\MSI Center
View attachment 150881
7 – Open folders (one at a time) Nahimic Game Fan Tools ... Inside each folder there is an uninstaller, run them one at a time.
View attachment 150882
IMPORTANT: Do not uninstall those in the following folders:
Base Module

Data
My Device
Pack
Support
Lib
Device
Log

Mystic_Light

8 – When uninstalling everything, open the Windows search window and look for the application you use: DC or MC When you find it, click on the arrow to the side and look for “more”. In the side window look for the option: Application configuration.
View attachment 150878
9 – In the application configuration window, look for the option to Kill and click
View attachment 150884
10 – Look for the "restore" option and click and confirm.
View attachment 150885
11 - Close the window

12 – Look for the DC or MC icon, right click and run as Administrator Wait to load modules and finish.
View attachment 150886

These steps solved my problems and I eliminated several useless programs that were running in the background and all errors were fixed.
What are the problems?? :ROFLMAO:
 

BW-NET

Member
Joined
Jul 14, 2021
Messages
40
What are the problems?? :ROFLMAO:
The LEDs did not turn off in version 112 of the dragon center, because the monitor did not activate sleep mode, sometimes the computer could not go into standby mode or when it went in, exit and could not activate the stand by, in addition to problems with error messages of WMI.

Finally, remove a bunch of garbage that was running in the background.
 
Last edited:

gog2825156002d8

New member
Joined
Aug 9, 2021
Messages
18
Hi guys, i have z390 gaming edge ac. About half a year ago my whole RGB on MB just died. That time i could not find any solution, maybe here somebody will help me.
I've almost reinstalled my Windows, updated bios, fresh-installed firstly DC then MC. I dont have physical switch for LED on my MB, but maybe u'll help me with another solution please guys :.....(
 

BW-NET

Member
Joined
Jul 14, 2021
Messages
40
Hi guys, i have z390 gaming edge ac. About half a year ago my whole RGB on MB just died. That time i could not find any solution, maybe here somebody will help me.
I've almost reinstalled my Windows, updated bios, fresh-installed firstly DC then MC. I dont have physical switch for LED on my MB, but maybe u'll help me with another solution please guys :.....(
Did you use openRGB or other?
 

gog2825156002d8

New member
Joined
Aug 9, 2021
Messages
18
download the collect tool here, generate log file and post it here. By the way, don't think Mystic Light support your board! Stick to MSI Center and install Mystic Light as a feature.
How could not it support me MB, if i played with RGBs for about 2-3 months since i've bought it. Both jRGBs connectors was working and MB's own lights were shining, but now, darkness((( Btw, i have MSI Center and ML, but my lights are just fully dead.
Here is a log.
 

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gog2825156002d8

New member
Joined
Aug 9, 2021
Messages
18

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plutomate

Well-known member
MAJOR GENERAL
Joined
Jul 30, 2015
Messages
5,479
your baseboard information is correct so indeed the LED FW is cooked somehow.
Can you try short the JT1 pin and see if FW update tool can detect your firmware again?
1628574598499.png

@lower side of the board
1628575095581.png
 
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