Time to Upgrade your Software – MSI CENTER (Bug Status)

Pangolin

Pangolin

Active member
Administrator
Joined
Nov 13, 2015
Messages
136
MSI has rolled out, MSI Center, a new integrated software that is easily customizable and user friendly. The purpose of MSI Center is to completely replaced Dragon Center/Creator Center/Business Center along with more unique features to enhance the overall user experience with MSI product.

One click features installation (Gonna install all for best experience)
1620215061831.png


Customizable feature sets item (We love LAN Manager but maybe next time?)
1620215065426.png


Dark/Light mode (Less power, save the earth with dark mode!!)
1620215070444.png


Scalable user interface (Banana just for scale)
1620215073772.png


Compatibility
Since version 1.0.19.0 or later, MSI Center is compatible with most of MSI product. Below is the list of supported modules for motherboard and graphics cards.
For other MSI product, please check product page to see if MSI Center is available for download.
Motherboard:
- Intel Series motherboard with X299/300/400/500 or newer
- AMD Series motherboard with X399/TRX40/A320/400/500 or newer

Graphics card:
NVIDIA GPUs:
- GeForce RTX™ 30 Series: SUPRIM / GAMING TRIO / GAMING / VENTUS 3X / VENTUS 2X / VENTUS 2X XS / AERO ITX Models
- GeForce RTX™ 20 Series: LIGHTNING / GAMING TRIO / GAMING / SEA HAWK / SEA HAWK EK / DUKE Models
- GeForce® GTX 16 Series: GAMING Models

AMD GPUs:
- Radeon™ RX 6000 Series: GAMING TRIO / GAMING / MECH models
- Radeon™ RX 5000 Series: GAMING / EVOKE models

It takes no extra effort to upgrade from Dragon Center/Creator Center/Business Center to MSI Center.
1. Run MSI Center_1.0.xx.0.exe, which can be downloaded from the Utility page of your MSI devices (if available).
2. Click Yes and system will remove Dragon Center/Creator Center automatically.
1620215087456.png

3. Waiting for the installation to complete.
4. All settings will revert to default so you need to modify again.

Troubleshoot
MSI Collect Log Tool
Whenever you encounter issue with MSI Center such as unable to open it up, features does not work properly etc,
1. Generate log file for MSI to debug with MSI Log Collect Tool
How to re-install MSI Center?
1. MSI Center/Dragon Center Removal Tool
No brainer uninstaller that remove MSI Center in one click
2. Follow steps below
a. Go to Apps & features.
1620215108583.png

b. Uninstall MSI Center SDK
1620215114010.png

c. Uninstall MSI Center
1620215120643.png

d. Make sure both MSI Center SDK & MSI Center is removed
e. Re-install MSI Center from scratch again
  • How to install Dragon Center/Creator Center if I have already installed MSI Center?
    Why do you want to do that? But if you insist on making the “wrong decision”,
    • 1. Follow the steps above to uninstall MSI Center and MSI Center SDK.
    • 2. Search for MSI Dragon Center/MSI Creator Center in Microsoft Store to install Dragon Center/Creator Center.
    • 3. Waiting for the installation to complete.
  • Why does Dragon Center ask to uninstall MSI Center SDK before installing?
    1620215129484.png
  • This is what you get for not liking MSI Center, but you can fix it by opening command prompt and type “reg delete HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MSI” and enter “yes” after.
    Note.
    Make sure no MSI Center registry key left in the specific path
  • 1620215153299.png
 
Last edited:
Sort by date Sort by votes
Nichrome said:
You need to behave dude and no one will even mention forum rules. You ignored warnings. So get yourself together and behave like an adult on a tech forum. Cheers.
PS: I don't have ipv6 so I couldn't test it 🙃
@DarkOmenX You may also want to edit your screenshot so it doesn't include your name
Click to expand...
I don't have nothing to hide! And I can't care less for all this small dick woke pussies around this shithole world that it became. I pay and I expect service and product in return ,A-F-MEN!
 
Upvote 0 Downvote
It's possible IPV6 was my issue, I didn't disable it but I did fix my network to ensure it worked properly. I didn't know at the time that could have been a problem but it seems to line up.

For those interested in trying to fix rather than just disable, I had to use multiple IPV6 test websites to find out there was a problem. This one specifically actually pointed out the issues and I was able to resolve them:
https://www.test-ipv6.com/
 
Upvote 0 Downvote
After checking the IPv6 , I found some issues, but I resolved them and got a perfect 10/10 green result. However, as soon as that was done, the "Initializing SDK" issue started. In my case, if I disable IPv6, the problem disappears, and the app works fine. I’ve tried everything, including completely uninstalling the SDK and the app, then using the CENTER-CLEANER, but even after fixing the IPv6 issues, MSI CENTER won’t start and just hangs on "Initializing SDK."

MSI has a decent troubleshooting path there and it seems to be something wrong with IPv6, and the app doesn’t appear to fall back to IPv4 in case of problems.
This is a repeatable and recurring issue, so they should be able to trace it easily now that they know where to look.
msi really need to investigate and fix it.
Screenshot 2025-07-26 072324.jpg
 
Last edited:
Upvote 0 Downvote
Once again, MSI has broken Mystic Light!

Everything was working perfectly in version 3.0.10.2. In all versions I've tested since, Mystic Light can no longer sync my Corsair memory (CMW64GX4M2D3600C18). I have two computers with the same motherboard (MAG B550 TOMAHAWK), and the one I haven't updated is working perfectly.

I've tried everything... I used Clean Center, reinstalled, repaired, restored, uninstalled, reset the CMOS, installed iCue 4.33... 5.31... Nothing works!

MSI, please fix this bug. I'm sure it's in Mystic Light, because I forced LedKeeper2.exe from version 3.0.10.2 and it worked! (It was a bit of a juggling act to get it working!)

On the other computer that I didn't update, it worked with both offline versions of iCue I have and the latest one as well.

P.S.: Version 3.0.10.2 works without needing to leave the MSI Center open; just running ledkeeper2.exe loads the profiles without any problems!
 
Upvote 0 Downvote
cengizhan015aa02eb said:
i have decided to try this garbage again. same stupid problems. very logn installation time, very logn startup time. and it does not download Mystic Light!
Click to expand...
There's a simple way to solve all these problems: MSI develops a standalone version of MSI Mystic Light and voila! 99.99% of your problems will be solved!

But MSI insists on a suite of applications that no one uses and that breaks with every update.
 
Upvote 0 Downvote
IPv6 still not fixed with version MSI Center2.0.57.0 the moment I enable IPv6 "SDK INITIALIZATON" issue appears.
 
Upvote 0 Downvote
BW-NET said:
There's a simple way to solve all these problems: MSI develops a standalone version of MSI Mystic Light and voila! 99.99% of your problems will be solved!

But MSI insists on a suite of applications that no one uses and that breaks with every update.
Click to expand...

there is no standalone version on their site. only msi center.
www.msi.com

Mystic Light RGB Gaming PC | MSI

Get hyped with the glowing vibes! Check out MSI Mystic Light compatible products and build the light-synchronized RGB gaming pc of your own.
www.msi.com
 
Upvote 0 Downvote
Garbgage Software doesn't show telemetry for PSU after upgrading to 2.0.62.0 , uninstalling and clean installation doesn't do the trick. Hopefully someone will fix that pile of crap.
Ticket open with same narrative so keep your cool however it might hurt your overblown ego.
 

Attachments

  • Screenshot 2025-11-25 134746.png
    Screenshot 2025-11-25 134746.png
    132.6 KB · Views: 109
Upvote 0 Downvote
MSI decided: One ring ... uhhh sorry ... One MSI Center .... :(
We know how this ends ... :unsure:
We need a Frodo who takes this ring to Mordor ... :D

Maybe MSI gets her things right one day ...
 
Upvote 0 Downvote
DarkOmenX said:
Garbgage Software doesn't show telemetry for PSU after upgrading to 2.0.62.0 , uninstalling and clean installation doesn't do the trick. Hopefully someone will fix that pile of crap.
Click to expand...
If you mean any settings related to fan, go check under cooling wizard (The other feature set)

By the way, it seems the program is just not functioning correctly. Did you try reinstall or perhaps turns off other hardware monitor program?
1764137487830.png
 
Last edited:
Upvote 0 Downvote
plutomate said:
If you mean any settings related to fan, go check under cooling wizard (The other feature set)

By the way, it seems the program is just not functioning correctly. Did you try reinstall or perhaps turns off other hardware monitor program?
View attachment 207714
Click to expand...
"Garbgage Software doesn't show telemetry for PSU after upgrading to 2.0.62.0 , uninstalling and clean installation doesn't do the trick. Hopefully someone will fix that pile of crap."

You don't have to mark something I already know and complain about what do you think I created the post for? Im back to 0.61.0
 
Upvote 0 Downvote
Issue resolved.
Got a reply from MSI Support and, of course, they suggested using the MSI Center cleaner tool, unplugging the PSU USB, installing the new MSI Center, and then plugging the PSU USB back in. I followed the suggested method and it worked.
However, I made it clear that I find it inappropriate to have to open my PC and re-plug the PSU USB just so it can be properly detected.
If there’s a specific procedure to follow for any reason, it should be added as a note with the update.
Anyway, it’s working for now.
 
Upvote 0 Downvote
DarkOmenX said:
Issue resolved.
Got a reply from MSI Support and, of course, they suggested using the MSI Center cleaner tool, unplugging the PSU USB, installing the new MSI Center, and then plugging the PSU USB back in. I followed the suggested method and it worked.
However, I made it clear that I find it inappropriate to have to open my PC and re-plug the PSU USB just so it can be properly detected.
If there’s a specific procedure to follow for any reason, it should be added as a note with the update.
Anyway, it’s working for now.
Click to expand...
Be grateful there's no need to sacrifice a newborn during a full moon 😂
As long as it works and does what you need 🤞
 
Upvote 0 Downvote
WOW!!!I’m impressed, MSI just released a new version of Center 2.0.63.0, and out of curiosity, I ran an update without using the Center Cleaner tool or opening my PC to disconnect the PSU. And guess what? It updated without a single issue! How is that even possible? Seriously, taking a sip of JD and raising a glass!🥃
 
Upvote 0 Downvote
DarkOmenX said:
WOW!!!I’m impressed, MSI just released a new version of Center 2.0.63.0, and out of curiosity, I ran an update without using the Center Cleaner tool or opening my PC to disconnect the PSU. And guess what? It updated without a single issue! How is that even possible? Seriously, taking a sip of JD and raising a glass!🥃
Click to expand...
🍻
That sounds good. I think I'll try it out as soon as the next Windows patch day comes around. Until then 🍵

Have a nice day.
 
Upvote 0 Downvote
It works even better if you don't install it in the first place 😂
On a serious note, I have it on my MSI laptop and Claw, never had any issues on either.
 
Upvote 0 Downvote
Back
Top