Time to Upgrade your Software – MSI CENTER (Bug Status)

Pangolin

Pangolin

Active member
Administrator
Joined
Nov 13, 2015
Messages
123
MSI has rolled out, MSI Center, a new integrated software that is easily customizable and user friendly. The purpose of MSI Center is to completely replaced Dragon Center/Creator Center/Business Center along with more unique features to enhance the overall user experience with MSI product.

One click features installation (Gonna install all for best experience)
1620215061831.png


Customizable feature sets item (We love LAN Manager but maybe next time?)
1620215065426.png


Dark/Light mode (Less power, save the earth with dark mode!!)
1620215070444.png


Scalable user interface (Banana just for scale)
1620215073772.png


Compatibility
Since version 1.0.19.0 or later, MSI Center is compatible with most of MSI product. Below is the list of supported modules for motherboard and graphics cards.
For other MSI product, please check product page to see if MSI Center is available for download.
Motherboard:
- Intel Series motherboard with X299/300/400/500 or newer
- AMD Series motherboard with X399/TRX40/A320/400/500 or newer

Graphics card:
NVIDIA GPUs:
- GeForce RTX™ 30 Series: SUPRIM / GAMING TRIO / GAMING / VENTUS 3X / VENTUS 2X / VENTUS 2X XS / AERO ITX Models
- GeForce RTX™ 20 Series: LIGHTNING / GAMING TRIO / GAMING / SEA HAWK / SEA HAWK EK / DUKE Models
- GeForce® GTX 16 Series: GAMING Models

AMD GPUs:
- Radeon™ RX 6000 Series: GAMING TRIO / GAMING / MECH models
- Radeon™ RX 5000 Series: GAMING / EVOKE models

It takes no extra effort to upgrade from Dragon Center/Creator Center/Business Center to MSI Center.
1. Run MSI Center_1.0.xx.0.exe, which can be downloaded from the Utility page of your MSI devices (if available).
2. Click Yes and system will remove Dragon Center/Creator Center automatically.
1620215087456.png

3. Waiting for the installation to complete.
4. All settings will revert to default so you need to modify again.

Troubleshoot
MSI Collect Log Tool
Whenever you encounter issue with MSI Center such as unable to open it up, features does not work properly etc,
1. Generate log file for MSI to debug with MSI Log Collect Tool
How to re-install MSI Center?
1. MSI Center/Dragon Center Removal Tool
No brainer uninstaller that remove MSI Center in one click
2. Follow steps below
a. Go to Apps & features.
1620215108583.png

b. Uninstall MSI Center SDK
1620215114010.png

c. Uninstall MSI Center
1620215120643.png

d. Make sure both MSI Center SDK & MSI Center is removed
e. Re-install MSI Center from scratch again
  • How to install Dragon Center/Creator Center if I have already installed MSI Center?
    Why do you want to do that? But if you insist on making the “wrong decision”,
    • 1. Follow the steps above to uninstall MSI Center and MSI Center SDK.
    • 2. Search for MSI Dragon Center/MSI Creator Center in Microsoft Store to install Dragon Center/Creator Center.
    • 3. Waiting for the installation to complete.
  • Why does Dragon Center ask to uninstall MSI Center SDK before installing?
    1620215129484.png
  • This is what you get for not liking MSI Center, but you can fix it by opening command prompt and type “reg delete HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MSI” and enter “yes” after.
    Note.
    Make sure no MSI Center registry key left in the specific path
  • 1620215153299.png
 
Last edited:
Sort by date Sort by votes
2.0.62 Smart Image Finder freeze after startup Center ( I scaned about 50k images before).

Now I can`t start Center normally, after restart it open SIF at first and freeze it on "Loading image"..
 
Upvote 0 Downvote
DarkOmenX said:
Me and literally 1.5 billion of registered users and more if you calculate the pirated one way more than Linux, just a fact.
Click to expand...
True. Linux Is still some niche system. The market share may be growing bit by bit. But it has its downsides.
On Reddit often a user comes with a Windows problem and the first answer is:
Use Linux.
And this is wrong in every way. I say this even though Linux has been my main system for years.
 
Upvote 1 Downvote
For those with MSI PSUs, especially newer models like the AI1300P with monitoring capability, and using MSI Center, you might notice the power-saving feature doesn’t work or the screen saver won’t activate. It seems the PSU monitoring data polling is so aggressive that the system never enters power-saving mode or triggers related features, including the screen saver. After a month of back-and-forth with MSI Support, they couldn’t resolve the issue and seemed to miss the core problem. The workaround I found never suggested by tech support is to use Xportal, MSI’s web-based RGB control. I don’t bother with MSI Center’s AI features anyway, and all necessary monitoring, including PSU stats, can be handled through HWinfo. I’ve ditched the buggy, useless MSI Center for good.
 
Upvote 0 Downvote
bmh67wa said:
B450 Tomahawk MAX, 5800X3D, Corsair Vengeance LPX non RGB RAM (this part is important), MSI Center 2.0.55.0, Mystic Light 3.0.21.4.

After upgrading MSI Center and Mystic Light today my RAM is showing up as "CORSAIRX86 RGB" in Mystic Light. This is obviously not the case. Broken again! (insert sigh here)
Yes, I've rebooted my PC. Yes, I used the uninstall tool and reinstalled everything again with the same results. Yes, and yes, and yes. Keep in mind I've had this motherboard since it was new. I am NOT new to MSI software being buggy.
It would be great if when MSI Center and Mystic Light updates it only updates required files that are necessary for a specific system. The B450 Tomahawk Max was released September 2019. Other than maybe BIOS updates do these apps really require updating for such an old platform? Leave well enough alone!
I usually install updates by downloading the MSI Center app directly from the support page for my motherboard. Unfortunately the Microsoft Store beat me to it even though I had disabled updates for it. It turned it back on without notifying me or asking for my permission. Frustrating!
Click to expand...
Hey I also have this issue with my Corsair Vengeance DDR5 RAM on my MAG Tomahawk Z790 WiFi motherboard. I have had it since around the time this reply was made (and a little earlier) and despite all the updates still then I still have it. This of course means that I don't have all the RGB options I used to use, such as rainbow, forcing me to use iCUE. Any solutions?
1768009955948.png
 
Upvote 0 Downvote
It's been acting the same way since I built my new PC, so I'm not worrying about it anymore... iCUE "dragging" the settings to itself and MSI Center not allowing any interference. Even though I have some MSI plugin installed in iCUE. But... MSI settings (even though they are very reduced, just like yours) are applied when my screen turns off after a while, as I have it preset in Windows. After waking up the screen, however, the colors work according to the settings in iCUE again. I don't have any sleep settings enabled for the system, and I don't use hibernation at all.
 
Last edited:
Upvote 0 Downvote
sotirisdim4 said:
Hey I also have this issue with my Corsair Vengeance DDR5 RAM on my MAG Tomahawk Z790 WiFi motherboard. I have had it since around the time this reply was made (and a little earlier) and despite all the updates still then I still have it. This of course means that I don't have all the RGB options I used to use, such as rainbow, forcing me to use iCUE. Any solutions?View attachment 208785
Click to expand...
I'm using the same RAM but I can use RGB effects without needing the icue software. Therefore, first you have to unistall icue software then restart the system and make sure the "corsair device control serive" is also gone and it is not visible in task manager. Secondly, install the signal rgb which is also suported by mystic lights in MSI Center, that will reinstall the corsaire device control service which is what you need to control rgb effects either via mystic lights or via signal rgb.

Keep in mind you can you one of them at a time not both because of conflicting resources. GOOD LUCK :)

Screenshot 2026-02-05 011804.png
 
Upvote 0 Downvote
Back
Top