Trackpad is loose

A

andreibibo154602e3

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Sep 30, 2020
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There is normal for a trackpad to be loose at a GF65 thin? Is like i double tap it to click
It is not seated properly from the factory?
 
I think it's normal behavior, you can check any of the media reviews.
 
what exactly do you mean by Loose an you post a imago or video or just give us a detailed description of that as its vague?
 
badboy2k said:
under the bottom side are 2 buttons so it Flexes it has a left and right click button in the corners so it is made to Flex so they can be pushed.
Click to expand...
I think he's talking about something else. have the same issue where the trackpad is loose. It feels like the trackpad is not resting on the actual button below the trackpad which is causing it to be wobbly. I can tell because when you press the trackpad there are two sounds. One when the trackpad comes into contact with the actual button below it and another when the actual button is pressed.
 
dabossofall200157302dd said:
I think he's talking about something else. have the same issue where the trackpad is loose. It feels like the trackpad is not resting on the actual button below the trackpad which is causing it to be wobbly. I can tell because when you press the trackpad there are two sounds. One when the trackpad comes into contact with the actual button below it and another when the actual button is pressed.
Click to expand...
I think it's normal on GF or bravo series, there is a gap above the actual button right?
If you hold the touchpad and press it directly, then you won't feel the two-step click.
But if you click it directly like using a keyboard, you will hear two sounds.
 
Crazydonkey said:
I think it's normal on GF or bravo series, there is a gap above the actual button right?
If you hold the touchpad and press it directly, then you won't feel the two-step click.
But if you click it directly like using a keyboard, you will hear two sounds.
Click to expand...
Is it supposed to serve a purpose or is it a manufacturing defect? Because if it is a defect Ill replace my laptop.
 
I'm not sure the exactly condition, so if you have a concern, I suggest you contact MSI directly for a check.
 
Two weeks before, I bought GF63 thin laptop in amazon. The mouse pad is in loose condition and its wobbling, me also feel mouse pad damaged, and contact the customer care they gent back the item, and return my money, again i ordered same model laptop, that one also is in same condition (mouse pad bottom side wobbling). anyone tell me is that models are like this or is there any issues, i have seen many other brands mouse pad is not wobbling like MSI GF63
 
badboy2k said:
under the bottom side are 2 buttons so it Flexes it has a left and right click button in the corners so it is made to Flex so they can be pushed.
Click to expand...
Two weeks before, I bought GF63 thin laptop in amazon. The mouse pad is in loose condition and its wobbling, me also feel mouse pad damaged, and contact the customer care they gent back the item, and return my money, again i ordered same model laptop, that one also is in same condition (mouse pad bottom side wobbling). anyone tell me is that models are like this or is there any issues, i have seen many other brands mouse pad is not wobbling like MSI GF63
 
I have bought a brand new Thin GF63 and I can confirm that the touch pad doesn't feel normal. There is a 2 way click as if the pad was not resting on the actual buttons. I don't think I'll return since I'll probably won't use the pad that often and as it seems to be a general issue with MSIs design. I'm a bit disappointed though as this was not fixed since it was first reported in 2020, though.
 
artifact472153202d9 said:
I have bought a brand new Thin GF63 and I can confirm that the touch pad doesn't feel normal. There is a 2 way click as if the pad was not resting on the actual buttons.
Click to expand...
Let me clarify the issue first.
1. Which model do you have? There are many versions of Thin GF63.
2. You can enter BIOS mode to cross-check if it is hardware or mechanical-related.
3. I do not understand the problem that you describe, can you provide more detailed information or picture for better understanding?
 
It's exactly as described by dabossofall200157302dd in post #6 of this thread or also the initial post by andreibibo154602e3 is sounding exaclty like the same issue. I will draw a scematic which I will extemely exaggerate so you understand what is going on. The exact model I have is the GF63 12UC-667.

Unbenannt.png

Or compare with Crazydonkey (post #7) who says following: "If you hold the touchpad and press it directly, then you won't feel the two-step click".
What he says is, when you hold the touch pad, so that the gap indicated by the red arrow, is closed, the touch pad feels absolutely normal likey other touch pad. Unfortunately the touch pad wasn't fitted perfectly.
 
Last edited:
artifact472153202d9 said:
It's exactly as described by dabossofall200157302dd in post #6 of this thread or also the initial post by andreibibo154602e3 is sounding exaclty like the same issue. I will draw a scematic which I will extemely exaggerate so you understand what is going on. The exact model I have is the GF63 12UC-667.

View attachment 187510
Or compare with Crazydonkey (post #7) who says following: "If you hold the touchpad and press it directly, then you won't feel the two-step click".
What he says is, when you hold the touch pad, so that the gap indicated by the red arrow, is closed, the touch pad feels absolutely normal likey other touch pad. Unfortunately the touch pad wasn't fitted perfectly.
Click to expand...
Understand. It is more like the mechanical design.
 
artifact472153202d9 said:
It's exactly as described by dabossofall200157302dd in post #6 of this thread or also the initial post by andreibibo154602e3 is sounding exaclty like the same issue. I will draw a scematic which I will extemely exaggerate so you understand what is going on. The exact model I have is the GF63 12UC-667.

View attachment 187510
Or compare with Crazydonkey (post #7) who says following: "If you hold the touchpad and press it directly, then you won't feel the two-step click".
What he says is, when you hold the touch pad, so that the gap indicated by the red arrow, is closed, the touch pad feels absolutely normal likey other touch pad. Unfortunately the touch pad wasn't fitted perfectly.
Click to expand...
You can send the laptop to the local service center for further repair.
 
I'm using the MSI Crosshair 16 HX model. The touchpad is flickering like this. Is this normal? Does anyone else have this issue? Please help.
 
enesal157d02de said:
I'm using the MSI Crosshair 16 HX model. The touchpad is flickering like this. Is this normal? Does anyone else have this issue? Please help.
Click to expand...
From your video, I noticed that there is a louder sound when pressing the touchpad. I suspect something might be stuck, causing this issue. If that's the case, I don't think it's normal. I would recommend contacting the local service center for the further inspection.
 
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