TVAnywhere Plus Blue Screen on Driver Installation!

cjc75

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So I picked up the MSI TVAnywhere Plus PCI Card.

I installed it on the very bottom PCI slot on my MSI K9N2 SLI Platinum motherboard.

Right in the middle of the Driver installation, it blue screens on me.

*** STOP: 0x0000007E (0xC00000005, 0x9F8A3595, 0xB8507534, 0xB8507230)

*** 3xHybrid.sys - Address 9F8A3595 base at 9F88A000, Datestamp 4a94af72

Beginning dump of physical memory
After this, it reboots and then boots back into Windows.  Soon as Windows finishes loading up it then tells me that the Driver I was trying to install is not WDM Certified, do I want to continue, yes or no.

If I select Yes, then it does the exact same Blue Screen, again... and reboots, again... rinse, repeat, back to the Driver not WDM question, continue? yes, no?... rinse.. repeat...

If I select No, then it tells me that there is a problem with the Driver Installation and thats it.  My computer is then free to use but I can't use my new hardware.

If I go into Add/Remove programs and attempt to delete the software in there that was installed (as it seemed to have installed software related to the remote control) it will give me an Error and tell me that the Software can not be uninstalled, because it was not properly installed in the first place.  I have the same problem if I try this through Safe Mode.

I can not delete any thing that was installed, because it tells me I have to reinstall it first... but I can't install it, or reinstall it, period!  Every time I try, it blue screens!

Now, I have also tried going in through my Device Manager, selecting the device in the list, selecting Reload Drivers and MANUALLY Searching for the drivers on the CD and installing them that way, and again... same Blue Screen at the same point!

Lastly, I have attempted to download Drivers from the MSI Website.

However, those Drivers are a Year older then the ones that came on the CD.  The downloaded ones are dated July 3, 2008.  The Drivers on the CD are dated December 2009!  Also, the download gives me a Zip File with 3 sets of identical files.  I can not extract anything from the Zip File because all the files keep over writing each other.  There's three sets of each files, all different sizes.  I would presume to thing that one set is for XP, one is for 2000, and the third is for Vista.  Yet, there is no documention or any designation that tells me what is what so I can seperate them and use the correct one...

So.

Help!
 

cjc75

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OH!

I am installing on Windows XP Professional, Service Pack 3.

I bought this card because MSI's website specifically advertised that it was "Designed for Windows XP"; and that it also had supported Windows 7 Drivers.  I bought it because I am planning to upgrade to Windows 7 Ultimate sometime in April. 

So I bought this card for both its XP support, and its 7 support...

As stated, I am using an MSI K9N2 SLI Platinum Motherboard, with the nVidia 750a Chipset; installing this card on the very last PCI Slot on the bottom of the Motherboard...

Should I try installing this card on the next Slot up?
 

cjc75

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Hmm.. I am wrong about one thing here...

The Driver Download on MSI Website.  It states in the description that the Driver is from July 2008.

However, every file included within the downloaded Zip File are all dated March 20, 2007!

...and again, there are three sets of identical files included with that driver download with no means of knowing which are for what...
 
H

Henry

Guest
On the MB's I had mine on I installed next to last PCI slot and did not experience the kind of problem you describe on any of them and that has been on 4 different MB's, XP Home, XP Pro and W7 and I think at one time W2K.

Use the drivers it shows for XP/W2K/MCE/Vista, the 2nd shown, ignore the dates they're irrelevant, the drivers you see there do work with no problems. Also get the PVR and the remote control utility. Don't expect too much from the remote control when you use it. When/if you get W7 then use the 1st. If you are getting BSOD when installing drivers then you have something else wrong not related to TV@+


 

cjc75

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Ok...

Yeah, I pulled the card out and installed it on the second to last PCI Slot.

Then tried again.

This time everything seemed to be ok.  I got the TV PVR Software installed and it is now scanning my channels; whihc it just finished, and now I have nice Digital Cable coming into my PC from my Comcast Box.  I don't need the included Remote.  I just keep the PVR Software set to Channel three, all the channels are controlled through my Comcast box and I just use the Comcast remote on that!

Glad it's working now, though sucks that I have to use that particular PCI Slot, as that means that I can not do an SLI setup in the future because all the GTX video cards require two slots.
 

cjc75

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Yup...

Ok confirming its all working now.  All the channels are coming in good and clear.

Now to just figure out how to keep the 4:3 aspect ratio on 4:3 broadcasts, while using full screen mode on mt 24" 16:10 Widescreen without stretching the 4:3 images out of proportions...

Also, anyone have any idea how to set the PVR software to automatically launch the TV via the Windows Task Scheduler?  When I launch the program it loads up a circular menu program that wants me to select between TV, Radio, and several other functions.  I want it to just automatically launch the TV.
 
H

Henry

Guest
I couldn't say. I never used mine that way and haven't really used it much the past year and a half or so anyway. I got mine mostly as an inexpensive way to get video in to the PC for other purposes in the first place. The fact that it had TV tuner & radio for me was just a bonus. :lol_anim:
 

cjc75

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Hmm.. well, I figured out how to launch just the TV program, as there is an EXE file for it in the installation folder.

But now I have a new problem.

It seems to have killed half of my speaker channels.

I get no sound now from 4 of my 6 speakers.  Only my front left, and center speakers play sound.  I've tried rebooting again.  Tried unplugging each speaker and plugging them back in.  Tried resetting the 5.1 settings in my control panel and through my Creative software utilities.  According to the software everything is supposed to be working fine.  There's just, no sound from half the speakers.

Its not just with the PVR Software, its with anything I do that requires sound...
 

cjc75

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Ok!

/sighs...

Audio problems fixed... have no idea how it happened but... didn't have anything to do with any my Creative X-Fi software, it was something in Windows itself that got screwed up.

In Control Panel, under "Sounds and Audio Devices"... then in the Audio Tab, and then select the Volume Button to open Windows' built in volume controls.  Then on that, under "Play Controls" there is a button for "Speaker Volume" which controls the volume of up to 8 speakers on a 7.1 system. 

Somehow, the sliders for my two rear channels, my front right channel, and my Sub, were all reset to zero.

Again, no idea how that happened but seemed to have happened after I got the PVR Software working.

 

cjc75

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Ok... new problem, and figure I'll just add on to this rather then keep making new threads...

I got curious about the Remote... but it doesn't work!

"Cant find the WDM Video Capture Filter.

Please check your hardware or drivers."
When I click on the Icon for for the Remote, that is loaded in the Sys Tray by the Clock, I get the above message, then the Icon goes away.

Any one have any thoughts?
 
H

Henry

Guest
Did you install the remote control utility, either from the disk or the website. It should work with either one.
 

cjc75

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There is no Install for it on the disk, just an EXE to launch the utility.

It seemed to have self installed with the Drivers, but I guess something didn't get installed right when the Card was in that wrong PCI Slot?

Kinda figured after I switched slots on the card, and reinstalled the Drivers correctly, kinda figured the remote should work then...
 
H

Henry

Guest
Uninstall the remote utility in Control Panel and then reinstall with the one from MSI website and see how it does.
 

cjc75

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It will not Uninstall via the Windows Add/Remove Programs, nor will it Uninstall via Safe Mode.  Just gives me an error saying in encountered a problem.

Just tells me to try running "Setup" again...

But again, kinda thought reinstalling after switching PCI slots would have fixed that...

I'll try the one from the MSI Website... but, I am not sure which Setup EXE file in that Zip File to run?  There are 4 of them?
 

cjc75

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I just put the Disk back in, let it run through its autorun setup again, and just select the option to install the drivers... and let it go through and reinstall all the Drivers...

Installed them all without problems and now the Remote is working!

I can use it to remotely switch to Full Screen mode from a distance now, so when the software executes via Windows Task Scheduler and loads up in its tiny TV window, I can use the Remote to switch it to full screen!
 
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