Unable to configure buttons on CLUTCH GM08 mouse

[Alan J T]

It's a pity this issue hasn't been resolved yet, I've had the same problem for 3 days now ... Well, I'll keep looking...

MSI do not do a Trackball so till then I not be using and not able to check on the setting, Mind it would also have to be a Wireless Trackball as well
Hint Hint Msi increase your range to Wireless and Trackballs.
I quite like rolling me ball back and forwards.

 

[teletubby_po]

It's a pity this issue hasn't been resolved yet, I've had the same problem for 3 days now ... Well, I'll keep looking...

what's the issue you've been having for 3 days? if it's the file explorer error, i think it's been solved by MSI Center updates because I'm not seeing posts complaining about similar issues.
as for button remapping, GM08 does not support it.

 

[emilia.garcia92s14f702ca]

what's the issue you've been having for 3 days? if it's the file explorer error, i think it's been solved by MSI Center updates because I'm not seeing posts complaining about similar issues.
as for button remapping, GM08 does not support it.

Thank you for asking. I've already found out what the problem is, my side keys didn't work at all. It turned out that the mouse was badly soldered.

 

[meshoelgaba159102e5]

what's the issue you've been having for 3 days? if it's the file explorer error, i think it's been solved by MSI Center updates because I'm not seeing posts complaining about similar issues.
as for button remapping, GM08 does not support it.

the problem just started for me yesterday and i still dont know what to do , i even contacted suport waiting for an asnwer and tried the replug and everything at this point im thinking about resetting the old system.
Edit: after i unlpugged the mouse and reset as u instructed it works for now but from other comments it seems like a temporary solution so im trying to understand what was the problem and how to solve it permanently

 

[teletubby_po]

the problem just started for me yesterday and i still dont know what to do , i even contacted suport waiting for an asnwer and tried the replug and everything at this point im thinking about resetting the old system.
Edit: after i unlpugged the mouse and reset as u instructed it works for now but from other comments it seems like a temporary solution so im trying to understand what was the problem and how to solve it permanently

you're opening file explorer as well? do you still have the issue after reset?
do you have a different system that you can test with the mouse?

 

[aliilgiz190158402e6]

hi guys, i had same issue for several days. i reset the mouse as mentioned and changed the usb plug and it worked for me! I don't know what causes it or what is the permanent solution.. i hope somebody finds out.