Update for TPM 2.0 for COD/BF6

Alan J T

Alan J T

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MSI have started to release a Patched BIOS for ALL the AM4 Motherboards, this is to remedy the COD/BF6 Game TPM error message.
Please keep an eye on the MSI web page of your motherboard for the BIOS updates.
Before you apply the BIOS Update, you will need to disable TPM in the BIOS to prevent problems with Windows Hello and Windows Activation errors.

--Edit Sept.12--


- Turn off/backup/suspend bitlocker before BIOS flash (if you use the feature)
- Disable TPM in BIOS before BIOS flash
BIOS are available here
https://sites.google.com/view/msi-bios-update/menu/motherboard
1757666943697.png

These BIOS are coming straight from MSI, but if you have any concern, wait for official website upload version.
Update BIOS at your own discretion.
If BIOS for your board is not here or on the website, it means it is not ready yet.
Known AMD Limitation
- AMD does not support Ryzen 1000, 2000 TPM update
- AMD B550, A520 + Picasso will not work with TPM-B due to AMD limitation
1759225959055.png


Have put in a request to MSI to verify if we have the correct TPM
As users are reporting, TPM Firmware was updated to 3.94.0.5 and not the latest version 3.94.2.5
I may not have this info till sometime on Monday at the earliest.

EDIT 15-Sep 1500 Hours AU (+10GMT)
BIOS updates for 300, 400 and 500 Series Chipsets on the Support Site will contain TPM Patch 3.94.2.5 when available to download
Check Bios Notes to verify
1757913870888.png


--Edit Sept.30--
AM4 BIOS are all up to date with TPM-B Support
 
Last edited:
Solution
C
All: I finally resolved my Call of Duty / RICOCHET attestation problem after nearly three months of troubleshooting, and I wanted to document it here because in my case the MSI BIOS and AMD fTPM were not actually the remaining problem.

My system is an MSI X570-A PRO with AMD fTPM. TPM 2.0, Secure Boot, UEFI, measured boot, and the current BIOS/fTPM configuration were all healthy. Windows itself reported the machine as capable of attestation, yet Call of Duty continued to fail secure attestation.

The eventual problem appeared to be an existing application-specific TPM key container named ActivisionAIK that had become stale or otherwise invalid.

I did NOT clear the TPM, reset Secure Boot keys, reinstall Windows, or change...
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i saw this post in steam forum about new bios for msi laptop, will there be a similliar bios for motherboards like for mine (msi pro z790-p wifi) or on laptop there is an another problem and only on them it can be fixed with new version of bios and sry for my english
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UPDATE - FIXED! 🎉


After weeks of troubleshooting, I can confirm that BIOS E15M2IMS.714 completely fixed the issue on my MSI Raider GE68 HX 14VGG (MS-15M2).


Before the update I had:


  • Call of Duty Failed Attestation
  • Event ID 1041 showing:
    • HealthStatus = Possibly attestable
    • PcrsMatchTcgLog = false
  • A PCR0 / TCG Log mismatch in the measured boot logs.

I tried everything:


  • Multiple clean Windows installs.
  • TPM clear/reset.
  • Secure Boot reset and restoring factory keys.
  • BIOS defaults.
  • Reinstalling the game.
  • Various Windows and BIOS troubleshooting.

Nothing fixed it.


MSI support confirmed they were investigating a PCR mismatch firmware issue and kept my support ticket open while a new BIOS was being developed.


Today I installed BIOS E15M2IMS.714.


Immediately afterwards:


  • Event ID 1041 changed to:
    • HealthStatus = Attestable
    • PcrsMatchTcgLog = true
  • The PCR0 mismatch disappeared.
  • Call of Duty launched normally with no Failed Attestation error.

So, at least on my machine, this was not a Windows issue or a TPM issue—it was a BIOS/firmware issue that MSI has now fixed.


A huge thank you to MSI for producing the BIOS update, and hopefully this post helps anyone else who has been pulling their hair out trying to solve the same problem.


System:


  • MSI Raider GE68 HX 14VGG (MS-15M2)
  • BIOS: E15M2IMS.714
  • Intel Core i7-14700HX
  • Windows 11 25H2

If you're still seeing "Failed Attestation" on this model, I highly recommend updating to BIOS E15M2IMS.714 first.
 
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mrhough8158102df said:
UPDATE - FIXED! 🎉


After weeks of troubleshooting, I can confirm that BIOS E15M2IMS.714 completely fixed the issue on my MSI Raider GE68 HX 14VGG (MS-15M2).


Before the update I had:


  • Call of Duty Failed Attestation
  • Event ID 1041 showing:
    • HealthStatus = Possibly attestable
    • PcrsMatchTcgLog = false
  • A PCR0 / TCG Log mismatch in the measured boot logs.

I tried everything:


  • Multiple clean Windows installs.
  • TPM clear/reset.
  • Secure Boot reset and restoring factory keys.
  • BIOS defaults.
  • Reinstalling the game.
  • Various Windows and BIOS troubleshooting.

Nothing fixed it.


MSI support confirmed they were investigating a PCR mismatch firmware issue and kept my support ticket open while a new BIOS was being developed.


Today I installed BIOS E15M2IMS.714.


Immediately afterwards:


  • Event ID 1041 changed to:
    • HealthStatus = Attestable
    • PcrsMatchTcgLog = true
  • The PCR0 mismatch disappeared.
  • Call of Duty launched normally with no Failed Attestation error.

So, at least on my machine, this was not a Windows issue or a TPM issue—it was a BIOS/firmware issue that MSI has now fixed.


A huge thank you to MSI for producing the BIOS update, and hopefully this post helps anyone else who has been pulling their hair out trying to solve the same problem.


System:


  • MSI Raider GE68 HX 14VGG (MS-15M2)
  • BIOS: E15M2IMS.714
  • Intel Core i7-14700HX
  • Windows 11 25H2

If you're still seeing "Failed Attestation" on this model, I highly recommend updating to BIOS E15M2IMS.714 first.
Click to expand...
tbh i'm so glad to hear it but for my msi pro z790-p wifi i hope i will get a new bios too soon xd
 
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If you haven't already, Run this Tool and itll tell yiu exactly what the issue is. I ran it for my laptop I knew I had narrowed it down to PCR not working but wasnt sure which one it was, After using this tool and posting the Results in Chat GPT it showed me it was PCR 0 that was affecting my Firmware/BIOS i sent all the information off to MSI for them.

If you haven't tried it as yet, Try it. Its a game changer for Information.

All the best I hope everyone gets it sorted.

https://steamcommunity.com/sharedfiles/filedetails/?id=3743042371
 
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=========================================================================
| [ OVERALL: TPM Attestation FAIL ] |
=========================================================================
EnrollSuccess Fail.
FAILED: TPM Attestation is not working on this pc.

No valid TPM EK/Platform certificate provided in the TPM identity request message.
and after that i got 0x80190190 (-2145844848 HTTP_E_STATUS_BAD_REQUEST) error
did you have the same error wheh you test it first time?
and i already cleared tpm key a lot of times but nothing changes, bf6 works great, problem only with bo7
mrhough8158102df said:
If you haven't already, Run this Tool and itll tell yiu exactly what the issue is. I ran it for my laptop I knew I had narrowed it down to PCR not working but wasnt sure which one it was, After using this tool and posting the Results in Chat GPT it showed me it was PCR 0 that was affecting my Firmware/BIOS i sent all the information off to MSI for them.

If you haven't tried it as yet, Try it. Its a game changer for Information.

All the best I hope everyone gets it sorted.

https://steamcommunity.com/sharedfiles/filedetails/?id=3743042371
Click to expand...
 
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No mine was the PCR issue that I posted Firmware/BIOS at first site yours looks like it could be the Certificates but I may be wrong - Your best bet would be and this is what I did thats how I know what my issue was is to download Chat GPT or use it in Browser makes no difference and run the test again and post all the context from the test in there and it will pick up and direct you on what you need to check etc
 
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kpankrusho159802dd said:
No valid TPM EK/Platform certificate provided in the TPM identity request message.
Click to expand...
Make sure you have the latest Windows keys installed via event viewer, check for 1808 if you see 1801 then they have not been updated yet
1783085178711.png
 
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Can someone walk me through this?
I know I have a rather old setup, but still.B450M‑A PRO MAX and Ryzen 5 2600. I’ve updated to the latest beta BIOS version. Secure Boot is enabled, TPM is on, everything is done by the book — but BO7 still gives a ‘BIOS needs to be updated’ error.
TPM version is 3.8.0.3.

Is there anything I can do?
If I upgrade my motherboard to a new B550, will I run into the same problem?

Thank you
 
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JimiPapa said:
Can someone walk me through this?
I know I have a rather old setup, but still.B450M‑A PRO MAX and Ryzen 5 2600. I’ve updated to the latest beta BIOS version. Secure Boot is enabled, TPM is on, everything is done by the book — but BO7 still gives a ‘BIOS needs to be updated’ error.
TPM version is 3.8.0.3.

Is there anything I can do?
If I upgrade my motherboard to a new B550, will I run into the same problem?

Thank you
Click to expand...
Looks like the only solution now is a clean reinstallation of Windows
 
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I'm a little worried that the main problem will be the processor; see the opening post: "AMD does not support Ryzen 1000, 2000 TPM update"...
 
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