"User Scenario" does not work properly with "Gaming mode" in MSI Center 2.0.15.0

[ssy523157b02dc]

After the update (2.0.15.0), "User Scenario" does not work properly with "Gaming mode".
It does not return to "Balanced mode" after finishing a game. I mean it sticks to the high frequency of CPU witch was set by "Gaming mode".
You can check it on the "Monitor" tab in the MSI Center (CPU frequency) or "Power Options" of control panel.

 

[teletubby_po]

can you try a reinstall first?
MSI removal tool [newest version]
https://download.msi.com/uti_exe/nb/CleanCenterMaster.zip
If reinstallation doesn't help, please share the log with us.

https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

 

[ssy523157b02dc]

Thank you for replay.
I reinstalled it. But, no luck.
And, I can not attach the log file due to the size limit.

 

[teletubby_po]

can you kindly upload it to a cloud drive and share the link

 

[ssy523157b02dc]

can you kindly upload it to a cloud drive and share the link

I share the link:

Report_20230505181106.zip

Compressed (zipped) Folder

1drv.ms

 

[teletubby_po]

can you uninstall MSI Center again and try if you have the same behavior in MSI Center 2.0.14.0?

https://download.msi.com/uti_exe/mb/MSI_Center_2.0.14.0.zip

 

[ssy523157b02dc]

can you uninstall MSI Center again and try if you have the same behavior in MSI Center 2.0.14.0?

https://download.msi.com/uti_exe/mb/MSI_Center_2.0.14.0.zip

Now it works properly with MSI Center 2.0.14.0. Thank you.

 

[ssy523157b02dc]

It's not working again in MSI Center 2.0.16.0.
It does not return to "Balanced mode" after finishing a game.
I share the link:

Report_20230516184748.zip

Compressed (zipped) Folder

1drv.ms

 

[Svet]

The issue is duplicated and will be fixed in next MSI Center version,
as temporary workaround use MSI Center 2.0.14.0

 

[Svet]

Update:
FYI:
The new version 2.0.19.0 fixed this issue:

https://download.msi.com/uti_exe/mb/MSI_Center_2.0.19.0.zip

 

[ssy523157b02dc]

Confirmed that it works properly.