Using GSKILL ram and having ANY issues? Read Here first

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xmad

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If you are using Gskill Ram, we have been seeing allot of seemingly unrelated issues being corrected by using manual settings.

Before tearing your system down and pulling your hair out, try setting the memory to 9-9-9-24 timings 1T command Rate and a speed of 1600 and see if the issues goes away.

Some of the reported issues have been as odd and varied as SSD's not showing up to BSOD's and freeze ups.

To manually set your ram timings and speed you will need to make the following changes in BIOS:

1.) Boot to UEFI Bios
2.) Navigate to the OC Section
Make the following changes:
Dram Frequency: DDR3-1600
Dram Timing Mode: Change from "auto" to  "link"
3.) Click on "Advanced Dram Configuration" and make the following settings:
Command Rate: 2T  If successful, retest with 1T
tCL: 9
tRCD: 9
tRP: 9
tRas: 24

Save, exit and re-test.

Make sure of course that the RAM is installed into the primary DIMMS of the mainboard: DIMMS 2 & 4 for most products (2nd from the CPU and last)


Please post below if this resolves your issue.
Please include the part number of the Gskill Ram, Symptoms caused and full system spec.
This is not a thread for debate, just for info and data to report to MSI.

Thanks
 

cfcboy

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https://forum-en.msi.com/index.php?topic=177713.0

This worked for me before seeing this sticky - see my thread above and how i sorted some of my problems with the memory. Thanks to badboy and froggy it got sorted by changing the memory as you stated above. This is a great sticky for ppl having the same issue as me, just wish id seen it sooner  :bonk:
 

xmad

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Thanks, it has been forwarded.
 

Bernhard

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It is actually recommended to first test at 2T. If that works, then try 1T and test again. That one can have a profound effect.
 

orochi235

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This solved problems I'd been having with a new system.

Board: MSI Z87i AC Gaming
CPU: 4770K
RAM: GSKILL F3-2400C11D-16GSR
Video: eVGA GeForce 760 GTX

Symptoms included:
- whole screen was colored bright red when monitor was plugged into onboard DVI port. Everything displayed as expected, except with a really strong red filter. Areas that were supposed to be black were bright red. This happened in console mode and several graphical resolutions, and was reproducible across reboots.
- reboots whenever Windows installer would try to switch the display to graphical mode
- random reboots at different times early during Mavericks install process
 

xmad

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And this would happen even with xmp disabled running a SPD values right?

What happens if you try to duplicate the xmp settings / speed?
 

Member121CA

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I am looking for new RAM. If I purchase this: G-Skill RipJawsX F3-1866C9D-16GXM (DDR3-1866; PC3-14900; 2X8GB; CL 9-10-9-28)

Can I manually set the speed to 1866MHz? and resolve these issues? Or am I stuck with 1600MHz?
 

RemusM

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Member121CA said:
I am looking for new RAM. If I purchase this: G-Skill RipJawsX F3-1866C9D-16GXM (DDR3-1866; PC3-14900; 2X8GB; CL 9-10-9-28)

Can I manually set the speed to 1866MHz? and resolve these issues? Or am I stuck with 1600MHz?
If you want 2 x 8GB DDR3-1866 for the 3rd or 4th generation of Intel processors:
http://www.corsair.com/en-us/vengeance-pro-series-16gb-2-x-8gb-ddr3-dram-1866mhz-c9-memory-kit-cmy16gx3m2a1866c9
;)
 

Member121CA

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What I think you're saying is that "No" I cannot set the speed of G-Skill RipJawsX F3-1866C9D-16GXM to 1866MHz. I'm better off getting RAM that is proven to be 100% compatible. Is this correct?
 

PirateDog

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With tweaking, they may run at 1866. It really depends on the CPU IMC, the quality of the chips, and the SPD programming. My interpretation of what RemusM is saying is that Corsair is probably the better choice. Corsair has some models rated 2133 that will run on 1.50v's. Those would  have an excellent chance to run at 1866 as long as the CPU IMC cooperates.
 

RemusM

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Member121CA said:
What I think you're saying is that "No" I cannot set the speed of G-Skill RipJawsX F3-1866C9D-16GXM to 1866MHz.
I'm better off getting RAM that is proven to be 100% compatible. Is this correct?
This topic is about those who already bought Gskill memory modules and have problems.
You are not one of them because you started with "I am looking for new RAM."
So I am saying "buy those Corsair modules if you want the best results without troubles".
;)
 

Member121CA

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So I am saying "buy those Corsair modules if you want the best results without troubles".
Corsair Vengeance Pro CMY16GX3M2A1866C9 16GB 1866MHz

I'll update on how it goes.
 

Cirenitram

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I'm looking to get a Z87M Gaming system board. Will G.Skill Ripjaws X Series 16GB (2 x 8GB) DDR3-1866 CAS9 work at "1866" and be able to be OCed like other system boards? I already have the memory and everything else, except for the system board. I just need to know, does the Z87M Gaming support the RAM I listed above or is it "Hit or Miss"?
 

xmad

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Since you already have the memory, I would suggest giving it a try. If it doesn't work you can always return one or the other. We see allot of issues, but allot people use it with out so it's hard to say. I think recent issues have been less the timings etc like in the old days and more just plain quality control. There is a reason it is usually so cheap and always on sale.
 

Cirenitram

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Thanks for the quick Reply...

I contacted MSI to ask about supported memory. I was told "No" this memory is not on the supported list.

When i was shopping for parts, I made sure I got parts that were of quality and well supported. G.Skill Z or X Series were always on the top of the list. Maybe this is the reason why the MSI Z87 Gaming is on-sale for $124.99. Guess I can wait for a Gryphon Gene Plus Z87 flavor to come my way.
 

G.Skill Support

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Hello!  :cool:

Computer hardware is always on sale, especially for some parts that quickly get replaced by newer technology. We all know places like NewEgg have specials all the time to keep everyone active and buying. It is a very competitive market! So I don't think low prices and being on sale means something is inferior or of lower quality. G.Skill RAM has always been offered at very low price with the highest reviews, and nothing has changed.

For high speed kits such as DDR3-1866+, or high capacity such as 16GB+, manual BIOS/EFI settings are be necessary, and without this a system can be unstable. So always make sure to adjust settings because with a capable CPU and compatible motherboard, the memory should work flawlessly if everything is configured properly. If there are more specific issues, the hardware manufacturers can work together to fix that.

If anyone needs help or have any questions, feel free to PM or email directly and we can help. We'll also try to help with some threads here so everyone can maximize their speed and performance.  :wave:

ustech at gskillusa.com

Cheers
GSKILL SUPPORT
 

n3m37h

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G.Skill Ripjaws X 1600 http://www.newegg.ca/Product/Product.aspx?Item=N82E16820231568
I own these and have 0 problems, here is my setup in the MSI/Intel XTU
Slots 2/4
Mem Multiplier - 18x
Mem Voltage - 1.605 V
tCL - 14
tRCD -14
tRP - 14
tRAS - 36
tWR - 16
tRTP - 10
tWTR - 10
tRFC - 313
tFAW - 37
tREFI - 9451
tCWL - 10
Mem Clock Multi - 1.33 x
Memory Speed - 2400 MHz

I hope this helps someone atleast
 

PirateDog

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:lol_anim:  Those timings are pretty sad, 14 14 14 36 with tRFC 313. Command Rate 2? Run a benchtest at that and compare it to 1600, 9 9 9 24 88/107/128, CR 1.
 

Warlock47

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Hi,

I was about to start this topic/thread regarding the GSkill RAM I've been using since Jan 2012. As far as my problem goes, the GSkill F3-12800CL95-4GBXL memory module which I was using on my MSI H67MA-E35(B3) motherboard stopped working recently. I got it replaced and now my system hangs while "Loading Windows" and restarts abruptly and repeats endlessly. I tried with a different RAM (Corsair XMS2) and there was no problem what-so-ever. Then again I tried replacing the GSkill RAM but the Distributor/Service Center people said the RAM is okay. I was searching the net for any FIX to this problem and found some feed-backs like "Updating the BIOS" might fix the problem. While trying to download the new BIOS update from MSI Global website, I got directed to this forum and found some valuable info regarding the "BIOS Update" process. Since your Post about "Using GSKILL ram and having ANY issues? Read Here first" didn't help my issue (yeah, I did everything you asked), now I'm unable to figure out what should I do next? Should I update my BIOS or buy a new RAM (ex Corsair Vengence/Kingston)? If updating my BIOS (Ver. E7680IMS V11.9) to the latest one would rectify this problem, could you please help me by posting the download link to the latest BIOS update? I'm using Intel i3-2100 CPU.

Any help will be much appreciated.
 

PirateDog

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Locate your board and select it from this list. If not in this list ask the forum admin or a moderator if they can get it for you.

https://forum-en.msi.com/index.php?topic=163900.0

The better choice from my experience would be with Corsair RAM.

 
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