Using GSKILL ram and having ANY issues? Read Here first

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gskillsupport

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BIOS looks good. If memory and stress test both pass, the problem may be something else. Or maybe try a slightly higher DRAM voltage to see if that helps. 
 

theelspawn

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I will try slightly higher voltage, and redo all tests now that I have bios setted frequencies.

Do you have any software/ how much time combination for both Memory(Memtest/ ? hours) and Stress (? / ? hours) tests ? Better tried with others soft :).

Hope something bring it up, maybe I will see if some of my friends got a spare ram to try it. But what's in a pain in the ass it's that I need maybe 1 week to get BSOD :(.

Thx anyway for all your ideas.
 

Nichrome

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For software you could use Memtest for 24h. If that passes, run Intel Burn Test on MAXIMUM for 20 cycles(times to run). If all good then I can say it is all stable.
In the same time have CPU-Z and HWInfo' Sensors running so you can watch voltages and other info.

*Intel burn test will get your CPU to 100% so watch the temps.
 

doctor.jw

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Thought I would share my experience with my new MSI X99S MPower, i7-5820k, with 8 sticks of G.SKILL Ripjaws 4 (F4-3000C15Q-16GRR) for 32 GB of ram.

With the initial build, only 24 GB was detected; I went through the forums, removed half the memory & booted, verified that memory, plugged back in the 16 GB I removed, and lo-and-behold, the full 32 GB was detected. I thought it was just reseating the memory that did it --- but I couldn't ever get the XMP profile to work, and nothing I did in the BIOS would result in a working XMP profile.

Poking through the BIOS showed me that all the DIMMS were found (F5, I believe will help here). So why wouldn't it report all 32 GB of RAM?

What finally did it for me was to switch the "Memory Fast Boot" in the BIOS from Auto to Disabled, forcing the system to test & check the RAM with every boot. I figured I didn't care if it took just a few more seconds to boot. With that next reboot, all 32-GB was detected. I loaded optimized defaults, and made sure Memory Fast Boot was off, and again, all 32 GB were found. On a lark, I enabled the XMP profile and ... success! Booted up just fine.

I'm now ~10 hours into memtest86, cranking all the cpus on testing out the memory with zero errors so far (I set it up for 20 iterations).

So if you're having problems with some memory apparently not being detected, yet it appears to be seated correctly, and other areas of the bios (F5) see all the memory sticks, turn off the Memory Fast Boot and see if that helps.
 

doctor.jw

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Okay, so what I posted does get my full 32 MB recognized every time, but ... after all this time running with the XMP profile enabled, I decided to figure out why the box won't wake from sleep via a USB event (keyboard/mouse). Play with those settings in the bios (running windows 8) without much success except ... the XMP profile no longer results in a clean boot.

Back when I was running with XMP, if I ran CPU-Z, if would report the Memory NB Frequency as 3000 Mhz (or there abouts). Currently, the NB Frequency is not steady but varies from 2999.3 Mhz down to 1499 Mhz (and maybe a bit lower). Is this normal? The dynamic alteration of the NB Frequency? Makes me think I have something enabled (speedstep) that maybe the XMP profile doesn't like.

I've reset the BIOS settings to optimized defaults, cleared the CMOS & tried XMP ... everything I can think of, and I just can't get a reliable XMP profile after whatever I did yesterday.

john
 

gskillsupport

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Hi John

You'll definitely want to check any power saving features and make sure they are disabled. The BIOS should be designed to do this, but you can always double check. The frequency should always be at full speed, full power. Only DDR4-2133 and 2400 may have the capability to throttle depending on load.
 

doctor.jw

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I'll do that when I get the chance. Odd that it worked for a while. It'll take me a bit to flip through the various options, too, to pick out which ones to check (unless you can provide a quick list ... 8^)  ).

Worth mentioning, too, that on my x99s mpower, I've got 2 4x4gb kits installed, for the 32 GB of ram. Reading on the g.skill forums, this isn't really support (2 kits installed), and that I should also make sure that the kits are installed in their own banks --- currently I just installed them from left to right rather than in a 1-3-5-7, 2-4-6-8 manner. Maybe that will help with stability, too.

Thx.
 

doctor.jw

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Okay, wanted to provide an update. I went in and rearranged my modules to each kit is in the proper bank (so one kit in 1-3-5-7 and the other in 2-4-6-8). Doing that, it seems I can start up in the XMP profile just fine --- been running this way for the last week or so without any problems. Cranking on the intel burn test, too, without issue.

I also got my windows 8.1 to sleep & wake properly, once I disabled auto-startup of the  MSI Command Center, and MSI Afterburner. Not sure which one of the two resulting in the box waking from sleep correctly --- or if it was the shuffling of memory modules --- but it has worked without fail for the last week or so, too, like the XMP profile.

I'm now using SpeedFan with a simple profile that I built, and it wakes/sleeps just fine and controls the fans pretty well.

Finally have my box just about where I want it -- certainly far better off than I was 2 weeks ago! Woot!

john
 

hideki_nagunama

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I am a bit confused. I just bought a Z97-G43 MSi Board and 16GB G.Skill Ares DDR3-1866 DIMM CL10 Dual Kit. As I don't know how I figure out if this is a problem for me, I would like to know if I have to take care of something or return the hardware or.. :/?

Oh.. and I didn't and also don't want to make OC changes with the RAM. I just insert it on the motherboard and let it as it is.
 

gskillsupport

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Plug and Play RAM is DDR3-1600 CL11 1.50V and DDR3-1333 CL9 1.50V, those are the standard values. If you purchased DDR3-1866, the RAM will boot up to one of the mentioned values, then you will need to go into BIOS to enable the XMP profile to run at full speed DDR3-1866. It is one setting in BIOS that is not difficult to change. There is information in the motherboard user's manual, or let let us know if you can't find it or have issues and we will be glad to help.

http://www.kitguru.net/wp-content/uploads/2014/01/BIOS-Manual-OC-1.jpg

This is a pic of the Z87 motherboard, but it will be the same for Z97. This is in the OC page, notice the Extreme Memory Profile option is set to Profile 1. Make this change and it should take care of everything automatically.
 

cyberdav

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Hi,

I bought the following configuration last week:
- MSI Z97 GAMING 5
- Intel Core i5 4590
- G.Skill 2 x 4 Go 1866 MHz Sniper CAS 9 (F3-14900CL9D-8GBSR)

After a few BSOD, I've decided to launch the windows memory diagnostic => right after starting, it says that there is a problem with my hardware.

So, I removed one of the memory and tried again : OK, no problem.
Then, removed the memory I've tested and put the other one in the same slot : OK, no problem.
Putting back the two memories : KO.

BSOD does not occur when I'm using the computer with one memory only.

I've tried XMP (both profiles) and manual settings but none of it seems to fix the issue. Do you have any advice?

Thanks in advance for your help :)
David.
 

Chike

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@cyberdav
Have you tested a single stick in both slots 2 & 4?
 

cyberdav

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Well, I can't really know how it came out of the box because I've bought it from a website which built the PC for me (I just had to install the OS) and they were supposed to install the latest bios update. Do you think this version might be the reason of my problem?
 

Chike

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cyberdav said:
Well, I can't really know how it came out of the box because I've bought it from a website which built the PC for me (I just had to install the OS) and they were supposed to install the latest bios update. Do you think this version might be the reason of my problem?
This is a beta version for a BIOS that was released at the 12th of Aug 2015.
I find it hard to believe it came from factory with beta version, and it was updated fro some reason, and it was not updated recently since the final version is out for 2 months, which leads me to suspect it's not brand new out of the box, and it may have had some issues before.
You bought it pre-build they should have made sure it works before they sent it.
I recommend to contact the seller.
 

bozden

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Today I started to have a problem. First, the setup:

MB: X58A-GD65 (this is a 3 channel machine)
Intel I7 950 @3.06
750W PSU
RAM:
3x2GB G.Skill TT DDR3 1600Mhz 1,5V TRIPPLE CL7 (7-8-7-24) (F3-12800CL7T-6GB)
3x4GB G.Skill Ripjaws 1600MHz DDR3 (F3-12800CL9S-4GBRL) UPGRADE in 2014
etc

I was using this setup for over 1.5 years after RAM upgrade. It was showing 18GB and worked perfectly in Auto RAM setting, extreme profile OFF. I don't overclock, this is a production machine.

In the last few days I was very busy working and never shut down the PC except a couple of restarts. I suddenly saw that the RAM recognized dropped to 12GB. So I worked on this:

* On POST it is shown as 12GB
* In the BIOS all slots are shown and full
* In Win7x64 HWiNFO64 (+several other SW) all  slots are shown
* Startup memory test of windows passed (of course with 12GB)
* I shuffeled the RAMS, no result
* I tested RAM's one by one on SLOT-5 (see below why), all are OK
* I started to insert RAM's one by one and figured out that channel A is not working (DIMM 1&2)
* In BIOS I increased RAM voltage from 1.5V to 1.55 and 1.6 with no result
* In BIOS I unlinked RAM's and put 2T, 9,9,9,24 timings with no result...

Now I need some advice as I don't have any other RAMS or compatible PC's laying around to swap...

Suspect 1 - Motherboard / chipset (it is a rather old MB, can it be the capacitors etc)
Suspect 2 - CPU pins (I dont see how)

The PC case and cooling is good, no heating which may cause trouble.

Any advice for further analysis is much appreciated...
 

Chike

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@bozden
AFAIK for X58 it is QPI(VTT) voltage that need a little increase for a lot of RAM or RAM OC.
See first actual value with monitoring software then try a bit higher.
If you don't use any other monitoring software you can try HWiNFO or HWMonitor
 
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