Vector 16 HX A14VHG-630UK switching off (hard crashing) while gaming. How do I get the best performance out of my device while preventing shutdowns?

J

jay69115b102e8

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Hi all,

I was hoping I could get some advice/guidance around how to get the best performance out of my Vector 16 HX A14VHG-630UK without it turning off when I am gaming.

Currently while playing certain games on my Vector 16 HX A14VHG-630UK it is consistently switching off/hard crashing.

The CPU reaches close to 100 celcius which I believe is the reason it is doing so.

I've used "MSI centers Hardware monitoring" and the "Steam Overlay Performance Monitor" to observe the temperature before it switches off/hard crashes.


I've seen a few posts reporting similar issues:

From reading through the above threads a bit (and a little research online) I believe some of the options available to me are:

1) Undervolt the CPU (I'm unsure if underclocking is a good choice as well)
2) Get a cooling pad

Few other things of note that may be relevant:
1) I've set the "User Scenario" (MSI Centers -> Features -> User Scenario) to "Extreme Performance". Additionally on the options inside "Extreme Performance" I've set Fan Speed to "Cooler Booster". I'm fine with the fans being loud if I get more performance from the machine. But if there are suggestions for getting high performance and a reduced fan speed/noise I'm open to ideas.
2) The crashes seem to happen primarily on very modern games. I can play League comfortably. But Marathon consistently crashes in the menu. None graphic intensive workloads seem to be fine as well. Just high demanding games seem to cause the issue.
3) I've updated Windows and graphics drivers to the latest versions.
4) I'm running "Discrete Graphics Mode" in MSI Center -> User Scenario.

Machine/PC specs:
Intel Core i7-14650HX (2.20 GHz)
16GB RAM
NVIDIA GeForce RTX 4080 Laptop GPU (12 GB)
Running Windows 11 Home 25H2

Ideally I would like to retain the best performance I can out of the device as I enjoy a high framerate experience. With that in mind I would really appreciate some guidance/help.
Many thanks,
J
 
Last edited:
Try enabling Cooler Boost first. If the issue is resolved with Cooler Boost enabled, it indicates that the problem is likely caused by overheating.
If the issue persists with Cooler Boost enabled, it could be something else. Try to clean install the graphics driver to the latest version or the previous versions, and check if the problem can be resolved.
 
Raju said:
Try enabling Cooler Boost first. If the issue is resolved with Cooler Boost enabled, it indicates that the problem is likely caused by overheating.
If the issue persists with Cooler Boost enabled, it could be something else. Try to clean install the graphics driver to the latest version or the previous versions, and check if the problem can be resolved.
Click to expand...
With Cooler Booster enabled the problem unfortunately still persists.
I did a clean install of the Nvidia drivers with the lastest version (596.21) and again unfortunately the problem still persists. I've had this issue across multiple updates to the graphics driver across the last few months.
 
Additionally, you can install drivers with nvcleanstall. If you aren't familiar, it strips NVIDIA bloat from the display driver. If you click on 'Show Expert Tweaks' during install you'll be given some additional performance options like Interrupts through Message Signaling. The stock installer uses old skool shared IRQs. There is also slight overhead from HDCP, so you can turn that off if your laptop is not also your media center. Some of the disabling requires the drivers be resigned with test sigs, so you'll need to enable that at boot. (F8 then '7')
 
fran15f902eb said:
Additionally, you can install drivers with nvcleanstall. If you aren't familiar, it strips NVIDIA bloat from the display driver. If you click on 'Show Expert Tweaks' during install you'll be given some additional performance options like Interrupts through Message Signaling. The stock installer uses old skool shared IRQs. There is also slight overhead from HDCP, so you can turn that off if your laptop is not also your media center. Some of the disabling requires the drivers be resigned with test sigs, so you'll need to enable that at boot. (F8 then '7')
Click to expand...
Thanks I will look into that further. Do you think this will solve the overheating issue?
 
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