Versa Pro Wireless dongle doesnt work on dock

devilzeta8159a02df

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Joined
Mar 3, 2026
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2
Hello,
i received my new mouse, but when i plug my dongle on the wireless dock, it doesnt work. It works only when i plug it into my PC case.
The usb port on the dock seems dead. I tryied switching every port for dock also, but nothing happen.
Anyone has the same problem? ty
 
Does the dock LED comes up when you connect it to the PC?
Also, if you go to MSI Center > Gaming Gear, does it prompt you to update firmware?
 
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