!!! Warning: Z490 boards - problem with recent BIOS updates !!!

citay

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There is a common problem with the latest BIOS updates for Z490 boards: The update seems to finish, the PC reboots, but then it's stuck with the EZ Debug LED "CPU" being on.

The danger has first appeared with the April/May 2021 BIOS update (changelog: "Improved Audio compatibility"), and may continue with newer updates as well, potentially causing the same issue: The board can become unusable / "bricked" because of a failed flash process.

Note that there is no risk of this with BIOS updates for MSI mainboards using other chipsets (like Z390, B460, Z590, B560, Z690, B660, X470, B450, X570, B550, and so on).
This can only happen on MSI Z490 boards. People with other boards can update normally.

The first reports about a Z490 BIOS update causing problems was at the beginning of May 2021: z490 Tomahawk CPU Debug LED Stuck on after latest BIOS update
Then in May 2021, this thread: Warning : V17 bios for Z490 Gaming Edge Wifi release Monday may brick your board., and several more after.

I have found no reports of problems with any of the earlier BIOS updates, only with the ones from mid-2021 and newer. Also, this problem doesn't happen all the time, otherwise this forum would be absolutely flooded with complaints. But it is a real danger, as you will see below when i list some of the affected users.

Normally i'm all for updating the BIOS, and i do it pretty much immediately on my boards whenever a new BIOS is released. And this Z490 issue is the first such problem i ever saw. But the main problem is: Unlike some newer-generation boards, most of the Z490 boards have no way of recovering from it. For most people, the only way to solve this would be to RMA the board, or try their luck with an external BIOS programming device. The only Z490 boards where it's no problem are the two sister boards MEG Z490 UNIFY and ACE, and the MEG Z490 GODLIKE, because those three have a USB Flashback function (Flash BIOS Button). There you can flash back to an older version and the board works again, or you can even flash the newest version until it works (once the BIOS is successfully flashed, even the three newest versions will work fine).

The newer Z590, Z690 and Z790 boards now almost all have a Flash BIOS Button (and corresponding USB port) on the rear I/O panel through which users can "force-flash" the BIOS in case of problems. So i guess MSI rather add that function everywhere now, instead of dealing with RMAs of bricked boards when something goes wrong. Once you have this "USB Flashback" feature on a board, a problem like this becomes harmless, because you can just re-flash the latest BIOS and make it work again.

I have researched about all the users i could find that have been affected by this, so everyone can see the full scope of the problem. I don't think i exaggerate when i claim that this is a huge problem for MSI and their reputation, and to my knowledge, they have not reacted until this day. They released the September BIOS update for Windows 11 compatibility, and while such an update went well on my Z590 board at the time, as expected (plus it has the safety net of the Flash USB Button), there are still reports of the similar Z490 update potentially causing this problem there. Each day, there are many people updating their BIOS on MSI mainboards without any issues, and only on Z490 boards we see this kind of problem.

As a longtime MSI user, this kind of problem with the Z490 boards is unacceptable, even if i don't have a Z490 board myself.
Therefore, i decided to try to bring further attention to it, so hopefully MSI can do something about it as soon as possible.

Update October 7, 2021: MSI are now seemingly aware of this issue, as was confirmed on a German forum by an official MSI account. I will update this post/thread if there is any progress.

Update October 29, 2021: A user received a link from MSI with a tool for manual flashing from the command line. However, this is just an interim solution if you absolutely want to update to the newest Z490 BIOS and reduce the risk of failure. We are still waiting for them to upload new BIOS updates where this potential problem is 100% fixed.

Update March 6, 2022: Still no solution from MSI.

Update August 17, 2023: Still nothing from MSI, although there are considerably less cases now than there have been two years ago, we barely get any new victims. So maybe the newest BIOS versions are way less problematic again. As for updating an MSI Z490 board, i now recommend using the Forum Flash Tool as linked here. There has been no corrupt Z490 BIOS reported with it yet.


If the problem already happened, the best do-it-yourself solution by far is this kind of method with an external flash programmer (bit more info here), it has a 100% success rate from what i have read so far. Meaning, more or less everyone that seriously tried that method could eventually flash their BIOS with it and get the board back to a working state. So for everyone wanting to avoid a possibly lengthy RMA process, this is a viable option. The programming device is quite cheap, but it involves a bit of research and spirit of adventure. Luckily, there are good guides about it on Youtube for example.


One final word: It is important not to be put off from doing BIOS updates altogether by this. BIOS updates fix bugs, add new features, and they even improve performance. It is extremely rare that a whole line of mainboard models has such a potential problem. So, nobody should conclude never to do any BIOS updates again, that would be the wrong thing to learn from this. Instead, once this problem is fixed for the Z490 boards, the BIOS updates can once again be an important way to make the system work better, faster, and with less bugs. On other boards with a Flash BIOS Button as a safety net, there is literally no reason to shy away from any BIOS updates. Even here with the Z490 boards, whenever users with the the boards Z490 ACE, UNIFY or GODLIKE were affected, they could easily recover from it using the Flash BIOS Button. This problem could only become so big because all the other Z490 board models from MSI didn't have the Flash BIOS Button yet.


Statistics:
Affected total users (from this list and from further replies to this thread): 183
Users that could fix it themselves using the Flash BIOS Button (
Z490 ACE/UNIFY/GODLIKE): 9
Users that could fix it themselves using an external programming device: 12
Users who did an RMA with the vendor or MSI for a fix/replacement: 56
RMA declined because of existing unrelated damage on the board: 4
Users that bought a new board themselves: 9
No further information / no RMA yet: 93

Users that updated via MSI Center / Dragon Center Live Update: 85
Users that updated via M-FLASH in the BIOS: 66
Update method unknown:
32


List of affected users i have found on the forum, as of first posting this thread:

(Roughly in chronological order)

User: @datz.bunz
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. Bought a replacement board (ASUS)

User: @mace014ea02cd
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. Got a replacement board

User: @dr_overflo153302df
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. Bought a replacement board

User: @sixpackvbal129b02ae
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI, got his repaired board back

User: @mark.hadda156c02dd
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk?
CPU: 10850k
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update.

User: @mickh5494
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Edge
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @kenneth.cotma151802d1
Date of failed flashing: May 2021
Affected board model: Z490I Unify
CPU: 10700K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor, sent to MSI for repair

User: @anglnotre15dd02f0
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Plus
CPU: 10600K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA, got his repaired board back with older BIOS vA6 on

User: @lesurvenan152302d4
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10600K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @sa3aa14e902d9
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Edge
CPU: 10700K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. Goes "back to ASUS"

User: @jallu_col129b02ae
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: 10900K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA denied due to small scratch on the board. Bought a replacement board from different brand

User: @Own3d
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi ?
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI

User: @luis.stuardo2151c02d3
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. It will be "his last board from MSI"

User: @tehjacku151402ce
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA denied by MSI (didn't go into detail), got a replacement through insurance

User: @mark.robinson198127b02ab
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @dj3for10
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. "Contemplates life in front of dead PC"

User: @jwilby8160102f6
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor

User: @ferran.duarr157e02dd
Date of failed flashing: July 2021
Affected board model: Z490I Unify
CPU: 11700
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor

User: @Rubik
Date of failed flashing: July 2021
Affected board model: Z490I Unify ?
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. Successfully repaired it by using a BIOS programmer,

User: @janschulteortbec154a02d3
Date of failed flashing: July 2021
Affected board model: Z490I Unify ?
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v19?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @hardcore_gamer29
Date of failed flashing: July 2021
Affected board model: Z490 Tomahawk
CPU: 10900K
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through service center, got his repaired board back

User: @yamei031154f02d7
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10900K
Flashing method used: ?
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI

User: @saokirito93156102df
Date of failed flashing: July 2021
Affected board model: Z490 GAMING EDGE WIFI
CPU: 10600KF
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @jwilby8160102f6
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor

User: @gmbeas160158102e0
Date of failed flashing: July 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: ?
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @mohdrodz15bf02ed
Date of failed flashing: July 2021
Affected board model: Z490 ?
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA

User: @mikemauge154a02d7
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10900
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI, got his repaired board back with BIOS v17 on

User: @xsketchyfruit12fc02b9
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Pro Plus
CPU: 10400
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v19?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @yxh93021154502dc
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Pro Plus
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update.

User: @John Eisberg
Date of failed flashing: August 2021
Affected board model: Z490 UNIFY
CPU: 10900K
Flashing method used: ?
Attempted update to BIOS version: vA9
Result: Stuck at EZ Debug LED "CPU" after update. Used "Flash BIOS Button" method to force-flash to BIOS vA8, board works again

User: @aaronpeigh
Date of failed flashing: August 2021
Affected board model: Z490 UNIFY
CPU: 10850K
Flashing method used: ?
Attempted update to BIOS version: vA9
Result: Stuck at EZ Debug LED "CPU" after update. Used "Flash BIOS Button" method to force-flash to BIOS vA8, board works again

User: @dan.pahal125b02a7
Date of failed flashing: August 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v18?
Result: Stuck at EZ Debug LED "CPU" after update. RMA

User: @amichele154f02db
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Plus
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: vA8
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @j0sefuz115d402ee
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update.

User: @mikkl1620
Date of failed flashing: August 2021
Affected board model: Z490 Tomahawk
CPU: 10600K
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA denied due to slightly bent pins in the CPU socket. Bought a replacement board "Z590 Tomahawk"

User: @yohan.vandevell154002e1
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. Opened a ticket with MSI

User: @jonathan84012e802b5
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @takocankol
Date of failed flashing: August 2021
Affected board model: Z490 ?
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @christoph.urba128d02aa
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Plus
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. Wants to attempt manual BIOS flash with CH341A EEPROM programmer,

User: @seeknay7415ae02f0
Date of failed flashing: September 2021
Affected board model: Z490 Gaming Carbon WIFI
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI. "Very unlikely he will buy another MSI board after this"

User: @mastersap157d02db
Date of failed flashing: September 2021
Affected board model: Z490 Gaming Carbon WIFI
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?, got a new board of the same model

User: @stro152c02d9
Date of failed flashing: September 2021
Affected board model: Z490 Gaming Edge
CPU: 10500
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update.



Everyone with the same problem on Z490 that doesn't find themselves on the list, feel free to reply here using the same format, here is a template:
Date of failed flashing:
Affected board model:
CPU:
Flashing method used:
Attempted update to BIOS version:
Result: Stuck at EZ Debug LED "CPU" after update.

Whenever i have seen your reply and included it in the statistics, i will give a "thumbs up" for it to thank you for your participation.

Also, feel free to refer to this thread in your communication with the vendor or with MSI. Hopefully MSI will finally start to recognize this problem and do something about it.

Someone asked me if they can thank me for my work by sending me something via Paypal: Yes, that's possible, just write me a message and i'll tell you my Paypal 😉
 
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citay, I've been trying all day, it starts up and the LED sticks on VGA on the MB. I've reset the CMOS, removed the ram replaced one by one, no external GPU connected. I have the Gigabyte Vison 3070, tried different HDMI and DP cables, still the same. I regret updating the BIOS, have received no reply from MSI regarding the support ticket raised.

EXACTLY WHERE YOU ARE buddy. So sorry - the techie in the US was apathetic, made like it was 'no big deal' and promised RMA service anywhere from 2-8 weeks. Thanks but no thanks. Awaiting an Asus board from Amazon.ca as we speak. IF they give me a brand new 'working' board, I'll probably sell it. NEVER experienced this before. MSI is off my Christmas card list this year.
 
Date of failed flashing: Oct 5-2021
Affected board model: MAG Z490 Tomahawk
CPU: i7-10700
Flashing method used: MSI Dragon Center
Attempted update to BIOS version: 7C80v1A
Result: Stuck at EZ Debug LED "CPU" after update.
 
I believe I have had this happen to me. Was attempting to upgrade to Windows 11, checked bios page and seen new bios with change log of "preparing for Windows 11" or close to it. So I downloaded it and attempted to M-Flash, goes through and now my computer won't turn on, black screen, no power to keyboard/mouse, Ez debug light is stuck on CPU.

Tried removing RAM, checked the CPU for broken pins, have tried reseating the CPU, nothing seems to work. If I remove the power socket and put it back in the first power the ez debug will pass CPU, sit on DRAM for 1 second, flash CPU and the computer will turn off, then turns itself back on and just sits on CPU and continues to not boot.

Motherboard: MPG Z490 Gaming Plus
CPU: Intel 10850k
GPU: Nvidia RTX 3080
RAM: Corsair Vengence 16gb (X2, tried switching between the two sticks)

Will contact the retailer I bought it from and/or MSI to see what can be done

Date of failed flashing: Oct 5-2021
Affected board model: MPG Z490 Gaming Plus
CPU: i9-10850k
Flashing method used: M-Flash through Bios menu
Attempted update to BIOS version: 7C75vA9
Result: Stuck at EZ Debug LED "CPU" after update
 
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Flashing failure date: Sunday October 03, 2021
Card model concerned: MPG Z490 GAMING PLUS
CPU: I9 10850K
Flashing method used: USB M FLASH
Attempting to update to BIOS version: 7C75vA9
result: stuck on EZ "CPU" debug LED after update.

I had overclocked the processor to 4.7Ghz. The Ram at 3800 Ghz. I have an MSI ticket but I have no more response now.
 
Date of failed flashing: October 2
Affected board model: MEG Z490I UNIFY
CPU: i9-10900
Flashing method used: M-Flash
Attempted update to BIOS version: 7C77v1A (newest)
Result: Updated to 100% and rebooted, then stuck at EZ Debug LED "CPU".

Tried contacting MSI about the RMA process. Apparently it's a problem that I live outside the US and bought it on Amazon. They sent me to sort it out with the private reseller I bought it from. The seller has nothing to do with Amazon and I doubt he will be able to reflash the BIOS with a programmer. MSI don't care and takes zero responsibility.

I'm done with MSI.
 
I have only tried the bios update through Dragon Center, and now MSI Center. Have always been successful. But sometimes it has taken several days or a couple of weeks to get the bios update to go through.

I have been reading some posts; and it seems as though almost all, if not all problems have come about using the M-Flash method.
I am trying to update from 1.8 to 1.9 for Windows 11. Yes, my PC is windows 11 compatible.

Has anyone been successful updating their bios from 1.8 to 1.9? And what method did you use?
 

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I have been reading some posts; and it seems as though almost all, if not all problems have come about using the M-Flash method.

No, that is a clear misconception, it can happen with both update methods. I have updated the statistics in the first post to include the update method (if stated).

Users that updated via MSI/Dragon Center Live Update: 16
Users that updated via M-FLASH: 22
Update method unknown: 14
 
I did open a ticket with MSI about this issue. And they actually gave me the option to try all the troubleshooting we all have gone through on here or to put in for RMA. It's soo ridiculous. Now I'm without a computer for weeks. That's unacceptable!
 
I did open a ticket with MSI about this issue. And they actually gave me the option to try all the troubleshooting we all have gone through on here or to put in for RMA. It's soo ridiculous. Now I'm without a computer for weeks. That's unacceptable!
Just got off the phone with RMA rep. He's promised to cover MY outbound shipping cost for the failed MOBO (whoopee, at least it's something!) and thinks it'll only be 15 days (live in Canada). Hope you get yours faster than me, esp. if it's for work.

I'd be shorting MSI company stock right now ... this Z490 board is cursed and it'll reflect badly on them once Tom's Hardware or a big PC publication outfit does a press release on their major failure here (I'm working to achieve that actually).

MSI - MAKE YOUR CUSTOMERS HAPPY
1. SEND THEM NEW Z490 boards AT NO CHARGE ASAP
2. OFFER FULL REFUND IF THE BOARD IS LESS THAN 6 MONTHS OLD
3. PROVIDE SHIPPING LABELS to send their POS board to their RMA centres

NOTHING SHORT OF THIS IS ACCEPTABLE!
 
Flashing failure date: Sunday October 03, 2021
Card model concerned: MPG Z490 GAMING PLUS
CPU: I9 10850K
Flashing method used: USB M FLASH
Attempting to update to BIOS version: 7C75vA9
result: stuck on EZ "CPU" debug LED after update.

I had overclocked the processor to 4.7Ghz. The Ram at 3800 Ghz. I have an MSI ticket but I have no more response now.
Same here - no response via online RMA Submissions. JUST CALLED THEM - they'll be sending me a label (whoopee, huh?) for shipping so I don't have to pay (big step up ... how about a full refund as the board ain't older than 2 months!).
Customer Service / RMA : 1-626-271-1004 Call them here.
 
As of today, October 7, MSI are now seemingly aware of this issue, as was confirmed on a German forum by an official MSI account. I will update this thread if there is any progress.

Screenshot 2021-10-07 at 19-05-29  Achtung Fehlerhaftes Z490 BIOS.png


Translation: "We are on the case and we're currently analyzing how these errors can/could have happened. Should anyone be affected by this problem, they should please contact the support via the Support System. We will find a solution here."
 
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Date of failed flashing: September 2021
Affected board model: Z490 Gaming carbon wifi
CPU: i5 10600k
Flashing method used: Dragon Center
Attempted update to BIOS version: 7C73v19
Result: Stuck at EZ Debug LED "CPU" after update.
Did update replacement board to same version after I got replacement but this time with m-flash.
The real problem I would say isn't that the BIOS update fails, that can happen randomly, but that they failed to put in dual bios or flashback. Like the boards are expensive enough for them to have it but almost non of the msi z490 lineup has it.
 
october 2021
MPG-Z490M-GAMING-EDGE-WIFI
I had a bios 7C76v29 .
I decided to flash the new bios 7C76v2A 2021-09-13.
I reset the bios with a jumper, I started to flash of M-flash,
The scale has reached 100 percent. The board has rebooted. The CPU lamp lit up and began to burn always. The backlight is working, the fan is spinning. The monitor does not turn on anymore.
 
october 2021
MPG-Z490M-GAMING-EDGE-WIFI
I had a bios 7C76v29 .
I decided to flash the new bios 7C76v2A 2021-09-13.
I reset the bios with a jumper, I started to flash of M-flash,
The scale has reached 100 percent. The board has rebooted. The CPU lamp lit up and began to burn always. The backlight is working, the fan is spinning. The monitor does not turn on anymore.
I have the same problem with mag z490 tomahawk. I had a bios 7C80v19 and decided to update 7c80v1a. Today i brought motherboard to service center by warranty.
How can msi help to solve this problem?
 
I have the same problem with mag z490 tomahawk. I had a bios 7C80v19 and decided to update 7c80v1a. Today i brought motherboard to service center by warranty.
How can msi help to solve this problem?

MSI as a company are just starting to analyze this problem. What happens in the service center, they are most likely gonna fix your board by flashing the BIOS properly somehow, maybe with an external programming device.

Can you complete this form to provide some more info:
Date of failed flashing: ?
Affected board model: Z490 Tomahawk
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: 7C80v1A
Result: Stuck at EZ Debug LED "CPU" after update.
 
Date of failed flashing: 19.09.2021
Affected board model: MSI Z490-A PRO
CPU: Intel Core i5 10600K
Flashing method used: MSI Center
Attempted update to BIOS version: 7C75v2A
Result: Stuck at EZ Debug LED "CPU" after update.
 
MSI as a company are just starting to analyze this problem. What happens in the service center, they are most likely gonna fix your board by flashing the BIOS properly somehow, maybe with an external programming device.

Can you complete this form to provide some more info:

Date of failed flashing: october 7
Affected board model: Z490 Tomahawz
CPU: Core i7 10700F
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v1A
Result: Stuck at EZ Debug LED "CPU" after update.
 
Not sure if this happened to me but maybe it did.

Bought brand new Z490 board, used it for 2 weeks, updated BIOS on the 20th and then on the 25th when I woke up it was bricked.

It get's stuck on DRAM LED, I've replaced my RAM with new sticks tried every possible RAM fix and it still gets stuck when it was working fine for 2 weeks before I updated my BIOS.

I start my PC and my USB devices are dead, monitors don't turn on and all I see is a DRAM LED on.

I just don't know what else would brick my Z490 after 2 weeks of use when the only thing that changed was the BIOS update I did.

I don't know why it took 5 days but I can't think of a reason a brand new Motherboard would brick like this after 2 weeks of use.

Date of failed flashing: September 20th
Affected board model: Z490 Gaming Plus
CPU: i7-10700k
Flashing method used: M-Flash
Attempted update to BIOS version: 7C75vA8
Result: Stuck at EZ Debug LED "DRAM" after update.
 
Affected board model: Z490 Tomahawz

Thank you. How did you manage to change the K to a Z at the end when you copy-pasted my form? 😄 I had that already filled out for you.

Bought brand new Z490 board, used it for 2 weeks, updated BIOS on the 20th and then on the 25th when I woke up it was bricked.

No, this is something else. The bricking problem with the Z490 BIOS update, should it happen, happens right after the flashing process, not days after. I will therefore not include it in the statistics, and i suggest that you create a new thread about your problem, so we can look at it seperately.
 
Date of failed flashing: 7oct
Affected board model: MPG Z490 gaming +
CPU: I5-10600K
Flashing method used: M-Flash
Attempted update to BIOS version: 7C75vA9
Result: Stuck at EZ Debug LED "CPU" after update.

I just ordered an ASUS board with the flashback feature.. Can't wait a month for a replacement, and that's if the store will replace it which I already doubt. In fact I think the best thing to do is throw it in the trash, I'd feel like a scammer if I'd sell this board. "Oh yes sir it works, just don't update the bios cause it's going to kill the board"
I can't believe MSI didn't pull off the bios updates after getting so many reports. Problem is months old and the bricking bios is still up, won't ever buy something from them again.
 
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