!!! Warning: Z490 boards - problem with recent BIOS updates !!!

citay

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There is a common problem with the latest BIOS updates for Z490 boards: The update seems to finish, the PC reboots, but then it's stuck with the EZ Debug LED "CPU" being on.

The danger has first appeared with the April/May 2021 BIOS update (changelog: "Improved Audio compatibility"), and may continue with newer updates as well, potentially causing the same issue: The board can become unusable / "bricked" because of a failed flash process.

Note that there is no risk of this with BIOS updates for MSI mainboards using other chipsets (like Z390, B460, Z590, B560, Z690, B660, X470, B450, X570, B550, and so on).
This can only happen on MSI Z490 boards. People with other boards can update normally.

The first reports about a Z490 BIOS update causing problems was at the beginning of May 2021: z490 Tomahawk CPU Debug LED Stuck on after latest BIOS update
Then in May 2021, this thread: Warning : V17 bios for Z490 Gaming Edge Wifi release Monday may brick your board., and several more after.

I have found no reports of problems with any of the earlier BIOS updates, only with the ones from mid-2021 and newer. Also, this problem doesn't happen all the time, otherwise this forum would be absolutely flooded with complaints. But it is a real danger, as you will see below when i list some of the affected users.

Normally i'm all for updating the BIOS, and i do it pretty much immediately on my boards whenever a new BIOS is released. And this Z490 issue is the first such problem i ever saw. But the main problem is: Unlike some newer-generation boards, most of the Z490 boards have no way of recovering from it. For most people, the only way to solve this would be to RMA the board, or try their luck with an external BIOS programming device. The only Z490 boards where it's no problem are the two sister boards MEG Z490 UNIFY and ACE, and the MEG Z490 GODLIKE, because those three have a USB Flashback function (Flash BIOS Button). There you can flash back to an older version and the board works again, or you can even flash the newest version until it works (once the BIOS is successfully flashed, even the three newest versions will work fine).

The newer Z590, Z690 and Z790 boards now almost all have a Flash BIOS Button (and corresponding USB port) on the rear I/O panel through which users can "force-flash" the BIOS in case of problems. So i guess MSI rather add that function everywhere now, instead of dealing with RMAs of bricked boards when something goes wrong. Once you have this "USB Flashback" feature on a board, a problem like this becomes harmless, because you can just re-flash the latest BIOS and make it work again.

I have researched about all the users i could find that have been affected by this, so everyone can see the full scope of the problem. I don't think i exaggerate when i claim that this is a huge problem for MSI and their reputation, and to my knowledge, they have not reacted until this day. They released the September BIOS update for Windows 11 compatibility, and while such an update went well on my Z590 board at the time, as expected (plus it has the safety net of the Flash USB Button), there are still reports of the similar Z490 update potentially causing this problem there. Each day, there are many people updating their BIOS on MSI mainboards without any issues, and only on Z490 boards we see this kind of problem.

As a longtime MSI user, this kind of problem with the Z490 boards is unacceptable, even if i don't have a Z490 board myself.
Therefore, i decided to try to bring further attention to it, so hopefully MSI can do something about it as soon as possible.

Update October 7, 2021: MSI are now seemingly aware of this issue, as was confirmed on a German forum by an official MSI account. I will update this post/thread if there is any progress.

Update October 29, 2021: A user received a link from MSI with a tool for manual flashing from the command line. However, this is just an interim solution if you absolutely want to update to the newest Z490 BIOS and reduce the risk of failure. We are still waiting for them to upload new BIOS updates where this potential problem is 100% fixed.

Update March 6, 2022: Still no solution from MSI.

Update August 17, 2023: Still nothing from MSI, although there are considerably less cases now than there have been two years ago, we barely get any new victims. So maybe the newest BIOS versions are way less problematic again. As for updating an MSI Z490 board, i now recommend using the Forum Flash Tool as linked here. There has been no corrupt Z490 BIOS reported with it yet.


If the problem already happened, the best do-it-yourself solution by far is this kind of method with an external flash programmer (bit more info here), it has a 100% success rate from what i have read so far. Meaning, more or less everyone that seriously tried that method could eventually flash their BIOS with it and get the board back to a working state. So for everyone wanting to avoid a possibly lengthy RMA process, this is a viable option. The programming device is quite cheap, but it involves a bit of research and spirit of adventure. Luckily, there are good guides about it on Youtube for example.


One final word: It is important not to be put off from doing BIOS updates altogether by this. BIOS updates fix bugs, add new features, and they even improve performance. It is extremely rare that a whole line of mainboard models has such a potential problem. So, nobody should conclude never to do any BIOS updates again, that would be the wrong thing to learn from this. Instead, once this problem is fixed for the Z490 boards, the BIOS updates can once again be an important way to make the system work better, faster, and with less bugs. On other boards with a Flash BIOS Button as a safety net, there is literally no reason to shy away from any BIOS updates. Even here with the Z490 boards, whenever users with the the boards Z490 ACE, UNIFY or GODLIKE were affected, they could easily recover from it using the Flash BIOS Button. This problem could only become so big because all the other Z490 board models from MSI didn't have the Flash BIOS Button yet.


Statistics:
Affected total users (from this list and from further replies to this thread): 183
Users that could fix it themselves using the Flash BIOS Button (
Z490 ACE/UNIFY/GODLIKE): 9
Users that could fix it themselves using an external programming device: 12
Users who did an RMA with the vendor or MSI for a fix/replacement: 56
RMA declined because of existing unrelated damage on the board: 4
Users that bought a new board themselves: 9
No further information / no RMA yet: 93

Users that updated via MSI Center / Dragon Center Live Update: 85
Users that updated via M-FLASH in the BIOS: 66
Update method unknown:
32


List of affected users i have found on the forum, as of first posting this thread:

(Roughly in chronological order)

User: @datz.bunz
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. Bought a replacement board (ASUS)

User: @mace014ea02cd
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. Got a replacement board

User: @dr_overflo153302df
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. Bought a replacement board

User: @sixpackvbal129b02ae
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI, got his repaired board back

User: @mark.hadda156c02dd
Date of failed flashing: May 2021
Affected board model: Z490 Tomahawk?
CPU: 10850k
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C80v18
Result: Stuck at EZ Debug LED "CPU" after update.

User: @mickh5494
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Edge
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @kenneth.cotma151802d1
Date of failed flashing: May 2021
Affected board model: Z490I Unify
CPU: 10700K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor, sent to MSI for repair

User: @anglnotre15dd02f0
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Plus
CPU: 10600K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA, got his repaired board back with older BIOS vA6 on

User: @lesurvenan152302d4
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10600K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @sa3aa14e902d9
Date of failed flashing: May 2021
Affected board model: Z490 Gaming Edge
CPU: 10700K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. Goes "back to ASUS"

User: @jallu_col129b02ae
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: 10900K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA denied due to small scratch on the board. Bought a replacement board from different brand

User: @Own3d
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi ?
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI

User: @luis.stuardo2151c02d3
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. It will be "his last board from MSI"

User: @tehjacku151402ce
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA denied by MSI (didn't go into detail), got a replacement through insurance

User: @mark.robinson198127b02ab
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @dj3for10
Date of failed flashing: June 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. "Contemplates life in front of dead PC"

User: @jwilby8160102f6
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor

User: @ferran.duarr157e02dd
Date of failed flashing: July 2021
Affected board model: Z490I Unify
CPU: 11700
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor

User: @Rubik
Date of failed flashing: July 2021
Affected board model: Z490I Unify ?
CPU: ?
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. Successfully repaired it by using a BIOS programmer,

User: @janschulteortbec154a02d3
Date of failed flashing: July 2021
Affected board model: Z490I Unify ?
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v19?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @hardcore_gamer29
Date of failed flashing: July 2021
Affected board model: Z490 Tomahawk
CPU: 10900K
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through service center, got his repaired board back

User: @yamei031154f02d7
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10900K
Flashing method used: ?
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI

User: @saokirito93156102df
Date of failed flashing: July 2021
Affected board model: Z490 GAMING EDGE WIFI
CPU: 10600KF
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @jwilby8160102f6
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through vendor

User: @gmbeas160158102e0
Date of failed flashing: July 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: ?
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @mohdrodz15bf02ed
Date of failed flashing: July 2021
Affected board model: Z490 ?
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA

User: @mikemauge154a02d7
Date of failed flashing: July 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: 10900
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v17
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI, got his repaired board back with BIOS v17 on

User: @xsketchyfruit12fc02b9
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Pro Plus
CPU: 10400
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v19?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @yxh93021154502dc
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Pro Plus
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update.

User: @John Eisberg
Date of failed flashing: August 2021
Affected board model: Z490 UNIFY
CPU: 10900K
Flashing method used: ?
Attempted update to BIOS version: vA9
Result: Stuck at EZ Debug LED "CPU" after update. Used "Flash BIOS Button" method to force-flash to BIOS vA8, board works again

User: @aaronpeigh
Date of failed flashing: August 2021
Affected board model: Z490 UNIFY
CPU: 10850K
Flashing method used: ?
Attempted update to BIOS version: vA9
Result: Stuck at EZ Debug LED "CPU" after update. Used "Flash BIOS Button" method to force-flash to BIOS vA8, board works again

User: @dan.pahal125b02a7
Date of failed flashing: August 2021
Affected board model: Z490 Tomahawk
CPU: 10700K
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v18?
Result: Stuck at EZ Debug LED "CPU" after update. RMA

User: @amichele154f02db
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Plus
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: vA8
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?

User: @j0sefuz115d402ee
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: v18
Result: Stuck at EZ Debug LED "CPU" after update.

User: @mikkl1620
Date of failed flashing: August 2021
Affected board model: Z490 Tomahawk
CPU: 10600K
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. RMA denied due to slightly bent pins in the CPU socket. Bought a replacement board "Z590 Tomahawk"

User: @yohan.vandevell154002e1
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Edge Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. Opened a ticket with MSI

User: @jonathan84012e802b5
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Carbon Wifi
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @takocankol
Date of failed flashing: August 2021
Affected board model: Z490 ?
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update.

User: @christoph.urba128d02aa
Date of failed flashing: August 2021
Affected board model: Z490 Gaming Plus
CPU: ?
Flashing method used: MSI/Dragon Center Live Update
Attempted update to BIOS version: ?
Result: Stuck at EZ Debug LED "CPU" after update. Wants to attempt manual BIOS flash with CH341A EEPROM programmer,

User: @seeknay7415ae02f0
Date of failed flashing: September 2021
Affected board model: Z490 Gaming Carbon WIFI
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI. "Very unlikely he will buy another MSI board after this"

User: @mastersap157d02db
Date of failed flashing: September 2021
Affected board model: Z490 Gaming Carbon WIFI
CPU: ?
Flashing method used: ?
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update. RMA through MSI?, got a new board of the same model

User: @stro152c02d9
Date of failed flashing: September 2021
Affected board model: Z490 Gaming Edge
CPU: 10500
Flashing method used: M-FLASH
Attempted update to BIOS version: v19
Result: Stuck at EZ Debug LED "CPU" after update.



Everyone with the same problem on Z490 that doesn't find themselves on the list, feel free to reply here using the same format, here is a template:
Date of failed flashing:
Affected board model:
CPU:
Flashing method used:
Attempted update to BIOS version:
Result: Stuck at EZ Debug LED "CPU" after update.

Whenever i have seen your reply and included it in the statistics, i will give a "thumbs up" for it to thank you for your participation.

Also, feel free to refer to this thread in your communication with the vendor or with MSI. Hopefully MSI will finally start to recognize this problem and do something about it.

Someone asked me if they can thank me for my work by sending me something via Paypal: Yes, that's possible, just write me a message and i'll tell you my Paypal 😉
 
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Wow as a person who always updates usually I’m glad I didn’t update my Z490 . I’m on the 2020 Bios . I have poor audio even over usb. I got the “MSI - Aegis RS Gaming Desktop - Intel Core i7-10700KF - 16GB Memory - NVIDIA GeForce RTX 3080 - 1TB SSD - Black - 10TE-072US PC Computer” from Walmart . ps never use there online reseller . MasterElectronics.com
 
Date of failed flashing: Jan 31, 2022
Affected board model: MPG Z490 GAMING CARBON WIFI
CPU: Intel Core i7-10700K
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C73v1A
Result: Stuck at EZ Debug LED "CPU" after update.

Luckily, Amazon sent me a new board immediately, even though I bought it over 1 year ago. Never MSI again.
 
The RAM. If one stick really is fried, and the other one is questionable, then you need new RAM no matter what. Plus it's much less of a hassle to try first.
I'd get a kit of DDR4-3600 with decent timings.

As a final update:
I bought a kit of 2x8GB Crucial Ballistix 3600MHz CL16 from Amazon and the exact same light cycle with one stick, both sticks in simultaneously not working, and XMP causes boot fail. The exact same as my previous kit. The DRAM traces on the board or something whatever got damaged somehow during my hackjob of ripping the PCI-E slot next to the BIOS chip to make way for the programmer clip.

Bought a z590 Tomahawk WiFi and I'm back up and running again. I'll never again buy a motherboard without BIOS flashback. On the bright side, I did successfully flash the BIOS with the programmer, something I'd never done before, even if I didn't succeed in the full repair :). Thank you again for making and maintaining this thread, man. Cheers.
 
Luckily, Amazon sent me a new board immediately, even though I bought it over 1 year ago. Never MSI again.

Not here to defend MSI, but when I changed platforms to Alder Lake, I jumped ship from Gigabyte because of ongoing (Z490) BIOS issues, and apparently Gigabyte has current XMP issues with Z690. There's some recurring theme with the implementation of 11th Gen/RKL on the Z490 platform via whatever platform/microcode updates the manufacturers have to include. I had a Z490 Vision D creator board (which was jam-packed with features including TB3 onboard) and, with a RKL chip the PCIe 4.0 "ready" lanes became active. Any BIOS version F20 or higher on that board was garbage -- XMP stability issues, multiple system restarts upon boot-up, BSODs, etc. I tried an i7-11700K and BSODs. I up/downgraded to an i9-10850K using a pre-RKL BIOS, and it was rock solid. They even created a newer BIOS version with a specific warning that you cannot flash back to any earlier versions. Yikes. Motherboard bricking though... Double yikes.

Goes back to if your system is stable, don't update the BIOS unless absolutely needed. I hope those who are affected can get it fixed.
 
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OMG thx guys i just ordered 490 gaming plus cuz shes on sale 110 bucks, and what im reading MSI still dont fix the problem, so i think im gonna buy B660 instead;)

Why not get a z590 gaming plus. Its a good motherboard. Plus it has the bios flashback in case anything goes wrong with a bios update. :) Just a thought.

Of course depends if you plan to use a intel 11th gen or 12th gen cpu then I guess it makes since why your get the b660.
 
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Why not get a z590 gaming plus. Its a good motherboard. Plus it has the bios flashback in case anything goes wrong with a bios update. :) Just a thought.

Of course depends if you plan to use a intel 11th gen or 12th gen cpu then I guess it makes since why your get the b660.
i wanna power friendly setup z590 imo is no power friendly even 11400 can draw up to 200W and be worst in games than 10400;)
on b660 i have 12400 on sale right now, but motherboard r not cheap and i still waiting for Hardware Unoxed to do proper Benchmark of many B660 boards on yt, any day now;)
 
i wanna power friendly setup z590 imo is no power friendly even 11400 can draw up to 200W and be worst in games than 10400;)
on b660 i have 12400 on sale right now, but motherboard r not cheap and i still waiting for Hardware Unoxed to do proper Benchmark of many B660 boards on yt, any day now;)

Ok I understand. The Z590 Gaming Plus does support 10th Gen CPU also. :)
 
Date of failed flashing: Feb 17, 2022
Affected board model: MPG Z490 GAMING PLUS
CPU: Intel Core i9-10900F
Flashing method used: M-FLASH
Attempted update to BIOS version: 7C75vAA
Result: Stuck at EZ Debug LED "CPU" after update.

What i have to do now?
 
What i have to do now?

Either RMA the board through the vendor or MSI, or try to bring it back to life with an external flash programmer. You can read through this thread a bit, a couple people have managed to do that.
After identifying the BIOS chip on your board, you'd flash it with a device that you clamp onto it. You'd have to invest some time and money (though it's pretty cheap).
 
Either RMA the board through the vendor or MSI, or try to bring it back to life with an external flash programmer. You can read through this thread a bit, a couple people have managed to do that.
After identifying the BIOS chip on your board, you'd flash it with a device that you clamp onto it. You'd have to invest some time and money (though it's pretty cheap).
Thank you, i checked it out and i will try the programmer. However, i can see that all people that are having same problem are from 3 months ago. So the big question is, why MSI are not fixing that issue/update, and it is available on their official website?!? They do not read their forum in the community or what?!?... So sad, i am really disappointed from MSI, for the first time i am downloading the update from the official website of the manufacturer and i have that kind of problem. That is common for some Cheap Chinese products but not for one of the biggest companies in the sector...
 
Yeah it's very unfortunate of them not to handle this properly as they should. They are not reading this forum, the main developers are in Taiwan, they have their own forums there, and i don't even know if they are on one of those. But they should've already put two and two together from the RMAs they're getting, dozens and dozens of Z490 with a bricked BIOS... i don't know what's holding them up. As for cheap Chinese products, you probably mean cheap Chinese no-name products, not big-brand products. Pretty much all electronics come from China or Taiwan nowadays, so that alone is not a sign of bad quality. There are some things MSI clearly need to improve on, that much is clear though.
 
Yeah it's very unfortunate of them not to handle this properly as they should. They are not reading this forum, the main developers are in Taiwan, they have their own forums there, and i don't even know if they are on one of those. But they should've already put two and two together from the RMAs they're getting, dozens and dozens of Z490 with a bricked BIOS... i don't know what's holding them up. As for cheap Chinese products, you probably mean cheap Chinese no-name products, not big-brand products. Pretty much all electronics come from China or Taiwan nowadays, so that alone is not a sign of bad quality. There are some things MSI clearly need to improve on, that much is clear though.
Yeah, of course i mean cheap Chinese no-name products, most of biggest brands are in China, South Korea, Japan. And they should read this forum as well, because it is in their official website... When they reply to my ticket, i will surely mention it!
 
Yeah it's very unfortunate of them not to handle this properly as they should.
What if MSI identified the issue in some bad batches of EEPROM and the solution to the issue is to RMA the board in order to receive a board with good EEPROM?
I agree they should communicate better anyway declaring they are not handling properly the issue is a different story ...
O0
 
i wrote to MSI to see what they do and omg, they r ignorant @!%$@!% i dont believe, cusotmer service like [***CENSORED***]:
We inform U we dont recieve any information from Team working on BIOS on our motherboard as if any Z490 bios is unstable and crashes motherboards. MSI company blablabla always pzay attention to problems and products - lol. Updates before realise r always tested AND ALL PROBLEMS RAISE BY END USER R MONIT AND SEND TO CHECK OUT ;)
We inform You taht every BIOS update is not neccesery to proper wotking of motherboard and interfernce on bios is ALWAYS at user risk.

So great company, i wrote again if did they read this thread cuz here we have hundrets end users sending info about those verufied good BIOS on z490 fro almost year now:)
 
[***CENSORED***] myself and now paying dearly in ~$70 in shipping costs for RMA. My issue is I don’t want the board or any other z490 because it sounds like I’m only in for problems in the future.

Date of failed flashing: Feb 18, 2022
Affected board model: Z490-A Pro
CPU: Intel Core i511600K 3.9 GHz Six-Core LGA 1200
Flashing method used: M-flash via USB
Attempted update to BIOS version: 7C75v2C
Result: Stuck at EZ Debug LED "CPU" after update. To preface my problems, I had added an old monitor to my setup and used VGA to HDMI to connect it as my second monitor into my pc since my GPU only has one HDMI port. To get this to work I had to mess around with the BIOS and turned on IGD multi-monitor among other things. Shortly after, my PC would crash after waking from sleep. The PC would turn on but no input to the monitors. I went crazy for a few days trying to solve this and eventually decided to just update the BIOS. And then I [***CENSORED***] myself even harder. So now I’m looking for recommendations for my next MOBO? Any suggestions—and, no, I will never buy a MSI again after this.
 
Since you use an 11th gen CPU, i would always pair it with a Z590 anyways, and they (not only MSI) also made a couple key improvements for Z590, which i talked about here before.

I can't help you too much with recommendations for any non-MSI Z590 models, however, i would always avoid the cheapest models, no matter the manufacturer. Get a popular mid-range board. For example with ASUS, i'd avoid the Z590-P/-V and go for a TUF at least. For Gigabyte, you'd be best off with an AORUS. On the cheapest boards, they try to save money wherever they can, the VRM uses the cheapest components, they use the cheapest sound chip, the cheapest LAN chip, less fan headers, no M.2 heatsinks, and so on and so forth.
 
Date of failed flashing: Feb 24, 2022
Affected board model: Z490-A Pro
CPU: Intel Core i5 10400F
Flashing method used: MSI center
Attempted update to BIOS version: 7C75v2C
Result:
Stuck at EZ Debug LED "CPU" after update. Created a support ticket, waiting for their response.
Ticket#803937
I understand there is no solution to roll back the bios?
pulling out the battery and closing the jbat1 did not help
 
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