Windows 11 Question (TPM? -> External TPM Module = Not Mandatory)

jamoscatell155302d5

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Jun 19, 2022
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Hi, and HELP!

I decided to build a computer for my Teen, they do a lot of computer amination and video editing. I'm moderately knowledgeable with computers, but no expert.

I did check my parts for compatibility with an online tool prior to purchase. I used a MSI Mag X570S Tomahawk max WiFi motherboard, with an AMD Ryzen 9 5900X CPU, 64GB RAM, GeForce 3060Ti GPU, and a 2TB M.2 SSD. I've got a flash drive with Windows 11 home for the OS. Mechanically the build went well.

My first boot I get the 'your system doesn't meet the requirements for Windows 11' error (forget the exact wording.) I go to the internet and start searching. Seems to be a common issue, lots of videos talking about it.

I understand I need to go into the BIOS under Windows configuration and turn on UEFI (done), and then go into security and turn on TPM. I also saw some suggest I needed to turn on Secure Boot, but others said it was optional. I turned it on.

Here's my problem: No matter how many times I turn on Security Device - Enable, AMD CPU fTPM, with device select set to either TMP 2.0, or Auto, I can't get a status page that look like the MSI How To page here
1655644189895.png


My screen still looks like it's turned off, and does not show any TPM device. Like this (snipped from a How To video on YouTube)-

1655644626655.png


It says it's enabled, but doesn't find a TMP device.

I do not have an external TMP device, but I don't think I should need one?

Yes, I'm saving (F10, yes) before existing.

Every time I try to install Windows I keep getting the error.

Any thoughts? I'd really like to get this rig up and running.

Thanks!!

John
 

RemusM

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Nov 16, 2006
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2,913
Hi, and HELP!

I decided to build a computer for my Teen, they do a lot of computer amination and video editing. I'm moderately knowledgeable with computers, but no expert.

I did check my parts for compatibility with an online tool prior to purchase. I used a MSI Mag X570S Tomahawk max WiFi motherboard, with an AMD Ryzen 9 5900X CPU, 64GB RAM, GeForce 3060Ti GPU, and a 2TB M.2 SSD. I've got a flash drive with Windows 11 home for the OS. Mechanically the build went well.

My first boot I get the 'your system doesn't meet the requirements for Windows 11' error (forget the exact wording.) I go to the internet and start searching. Seems to be a common issue, lots of videos talking about it.

I understand I need to go into the BIOS under Windows configuration and turn on UEFI (done), and then go into security and turn on TPM. I also saw some suggest I needed to turn on Secure Boot, but others said it was optional. I turned it on.

Here's my problem: No matter how many times I turn on Security Device - Enable, AMD CPU fTPM, with device select set to either TMP 2.0, or Auto, I can't get a status page that look like the MSI How To page here
View attachment 160838
Your screenshot shows an old BIOS (A6).
Update to the latest one (you need at least A8).
 

jamoscatell155302d5

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Jun 19, 2022
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Thanks. I did say those pictures were from other sources, not my computer.

As shipped my board had the following BIOS:
1655664894585.png


I went and got the latest (not Beta) BIOS from the website and flashed the BIOS. THis is what I got after flashing it.

1655664969900.png


That solved the problem. As soon as I opened the BIOS it recognized a TMP 2.0 device and I was able to load Windows 11.
 
Joined
Jun 23, 2022
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Hi, my board is a non-max version b450 morta, running 3700x, just updated the new beta bios for win11. Currently, xmp is not working as well as overlocking ram in the ryzen master. Moreover, the system restart is not working and I can only boot my system in the second attempt, I always have a black screen and no hard drive activity on my first attempt. I understand this is a beta version for non-max version, I just hope my problems are awared.
 

sommaenr152c02d4

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Jun 23, 2022
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Hi, my board is a non-max version b450 morta, running 3700x, just updated the new beta bios for win11. Currently, xmp is not working as well as overlocking ram in the ryzen master. Moreover, the system restart is not working and I can only boot my system in the second attempt, I always have a black screen and no hard drive activity on my first attempt. I understand this is a beta version for non-max version, I just hope my problems are awared.
Hi Charles, I have a similar problem. If I try to restart my pc it get stuck, fans and lights are on but keyboard and monitor are off, I have to switch off the psu brutally. Is this the same problem as yours?
 
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Hi Charles, I have a similar problem. If I try to restart my pc it get stuck, fans and lights are on but keyboard and monitor are off, I have to switch off the psu brutally. Is this the same problem as yours?
I guess we have a similar problem, I have a restart button on my case's front panel, usually I just press that and the system will boot.
 

sommaenr152c02d4

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Jun 23, 2022
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I guess we have a similar problem, I have a restart button on my case's front panel, usually I just press that and the system will boot.
I think I’ll downgrade to an old bios version… if you shut down your pc from start-shutdown and then you power on the pc, does it boot normally? I often have monitor and keyboard off and pc running even in this case, does this happen to you too?
 
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Jun 23, 2022
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I think I’ll downgrade to an old bios version… if you shut down your pc from start-shutdown and then you power on the pc, does it boot normally? I often have monitor and keyboard off and pc running even in this case, does this happen to you too?
I haven't encounter that, I guess you're more unlucky than me XD
 

fswon160402eb

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Jul 16, 2022
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LOL...Initially, I was awfully hesitant as well!

Truth be told, if I had my way, I'd still be running Windows 7, and really wasn't enthralled with Win 10. However, because of the reported performance increases for Intel's new chip & architecture, I decided to load Win 11 on my new rig. Ah, it's taken some getting used to but since I've been using Macs for quite long time and very comfortable with iOS, it sort of reminds me of that type of user interface. So, after a week or two, I kind of like it! Anyway, I prefer it over Win 10.

The performance, at least thus far, is very snappy.
 

c.s.hewit158302e3

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Jan 23, 2023
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Hello,
I have a Z790 ACE, I want to add the discrete TPM module 2.0 to my set-up (not interested on opinions if it is necessary or not).

The motherboard manual narrows it to a twelve pin module, so a choice of TPM 2.0 (MS-4462) or TPM 2.0 (9672). The images on the MSI website (TPM Modules) show two different hardware with the same part number MS-4462. The compatibility chart on the MSI website suggests either will work, TPM MSI Motherboard Compatibility List

The crazy thing here is that MSI appear to have given two different versions of the hardware the same model number. Can I find a TPM 2.0 with the newer SLB 9672 chip in the UK? Nope, plenty of version 1.0 hardware and clones on the market. Why do MSI make it so difficult?
 
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