WINDOWS 11 UPDATE GAVE ME BLUE SCREEN CRITICAL PROCESS DIED

mdrl412a802ab

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Just bought the MSI desktop model Codex RS 11TH-056US Now rhis morning I saw it needed an update from the nvida update was for (creator) and another said it was already installed so didnt need this one. and,as well as a few updates from windows 2 to be exact rebooted and it went to 35% and then i got the blue screen saying critical process died no other numbers nor codes?. It tried to reboot a few times then nothing just sat there I tried the f5 and just 5 to boot into safe mode nothing wouldnt even go there and it did boot twice, and once again it was trying to update and blue screen again at 35% again. this desktop isnt even a month old and problems already not sure how to get into it tried but to no avail any help out there I would appreciate it I dont use the desktop for gaming. no games installed I currently use ON1 for video and photography editing thats it .
Thanks Dave
 

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mdrl412a802ab

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Update as of my last post here I have tried rebooting it and it is now going to 94% before giving me the blue screen and tries to restart twice but nothing. so now from only 35% to 94% from the time i posted this until now. this is a royal pain in the ?? I have tried f5 and just 5 i have never heard of just 5 but all the f keys yes f8 f12 etc lol. microsoft for ya here are the updates from windows i just installed as well as the Nvida that update I didnt get a photo of it or i would post it but it is the latest needed thanks again.
 

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darkhawk

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I'm going to be honest here......I find it very difficult to read and understand your posts. And that rarely ever happens.
Sounds like Windows update is messed up in some way? That's about all I can get from your posts......
 

citay

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I've posted in this thread before how MSI's pre-built systems are sometimes far from ideal. However, they should not be so unstable that they bluescreen when installing Windows or NVIDIA updates. I would say that you should contact the place that you bought it at, to see what they have to say about it, alternatively contact MSI. I mean, we could diagnose this thing further so we have an idea of what exactly is going on, but ultimately, you shouldn't have to deal with too much troubleshooting. They are responsible to deliver a stable running system, first and foremost.

We can check the sensors with HWinfo64. Run it and open "Sensors", then expand all sensors by clicking on the little <--> arrows on the bottom. Also expand the columns of the sensors a bit so everything can be read. Make it three big columns of sensors. First let it run in idle for a while, so the "minimum" baselines for the values are established. After a short time in idle, produce full CPU load with Cinebench R23, and after the 10 minutes, when the CPU temperatures have stabilized at the highest level, take a screenshot. This will show all the important sensor data at once, both for no load and full load. Then i can tell you what's going on.

Note: If you see that the CPU temperatures approach 90°C sooner than the 10 minutes, or if you get any hint of problems, take a screenshot sooner and abort the CB23 run.

In the end, it should be a screenshot with all the sensors visible, like this:

yes.png
 

mdrl412a802ab

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Okay thanks I will run these items suggested here and post a screen shot after restarting the desktop it had a message that it was undoing all that has happened it came back on. this said I will post the results as noted thanks for the help.
 
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