windows doesn't recognize my microphone with the immerse gh20 headset

[Chloevi155c02de]

hello, as said in the title, my microphone is not recognized by windows 10, i have a laptop and i only have the basic pc microphone displayed.
I have my drivers up to date, the headset and the microphone work without problem with another pc.
I've already tried all the solutions on the internet and nothing has worked.
Has anyone had the same problem?

 

[teletubby_po]

are you connecting through the Y cable? maybe that's why you can't see the mic