Windows stop my memory

[davide.camus154d02dc]

Hi
Recently my computer does not want to use my whole ram it uses only 16 of 32 GB and I do not know why. I've looked all over the web but I didn't find anything the help my problem. In task manager it say the 16gb is reserved to the hardware. I have even delete windows and download back.

My bios is update to the newst version

Amd Ryzen 7 2700x
Tforce Delta RBG 32x2 3200mh
x470 Gaming Pro Carbon
Asus Radeon Rx Vega 64 Rog Strix Gaming OC

 

[askdado]

Are the ddr4 modules inserted in slot A2 and B2? If they are, then I'd perform a bios reset,just to be sure no bios custom settings is interfering with this

 

[fatedust]

Clean the golden finger of RAM sticks with a soft cloth and try one stick at a time in four RAM slots. Then share the result here.

 

[davide.camus154d02dc]

Are the ddr4 modules inserted in slot A2 and B2? If they are, then I'd perform a bios reset,just to be sure no bios custom settings is interfering with this

ddr4

 

[davide.camus154d02dc]

Clean the golden finger of RAM sticks with a soft cloth and try one stick at a time in four RAM slots. Then share the result here.

When i start the pc with one ram is didnt start up it just was black scree

 

[badboy2k]

When i start the pc with one ram is didnt start up it just was black scree

if one of the 2 sticks fails to let the PC post then its a Faulty Stick. did you test both of them one at a time?

 

[citay]

ddr4

He asked if they are in slot 2 and 4 from the left (slots A2 and B2). When you try a single module, try it in slot 2 from the left (A2). Try both modules individually in that slot, one after the other.

 

[davide.camus154d02dc]

if one of the 2 sticks fails to let the PC post then its a Faulty Stick. did you test both of them one at a time?

just did that change ram from the i teasted last time and it let me bot. so is my ram brocken?

 

[davide.camus154d02dc]

just did that change ram from the i teasted last time and it let me bot. so is my ram brocken?

Lol now when i tested to put my memory back i got my ram back

 

[askdado]

Run memtest for a long time,one stick might be faulty even if now you manager to boot and both are seen as available.