X570 ACE Raid array not detected in windows 10

fc.prostock

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Hello guys and thx for having me on Msi forums 

Here's my issue thx for the helping hands it's apreciated ...

Ok today i try to install windows 10 using Raid 0 configurations
i have 3x  m.2 nvme ssd installed on the motherboard i use the ace bios RaidXpert and created a raid 0 array
using all 3 ssd and save the bios once im ready to install in windows setup 
i can see trhe 3 ssd's separate but not like if it was a raid 0 with only one drive with unalocated space to choose from 
i try to load the raid drivers from the usb it doesn't works it try UEFI & CSM compatibility modes same thing 

Q: can it be because i format the usb flash tumb drive for windows install as GPT instead of MBR ?
So im kinda stuck there anyway i did a small video of the issue thx for your helps guys
 https://youtu.be/e23xyR-n9GM
 

rene-bertrand.levernier

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Hello,
1/ Bios must be set to UEFI to use RAID created with RAIDXpert2.
2/ It sounds like you have the 1rst bios version for this mobo: V1.10. Load a more recent one: >>MEG X570 ACE<< (note that V1.30 "enhance M.2 RAID function"). Use M-flash:
- Take an USB pen with no more than 16GB and only 1 FAT or FAT32 partition.
   Verify it with CHKDSK.

- Download bios >>Bios V1.40<<.
- Unzip it and copy the extracted file 'E7C35AMS.140' in the the USB pen.
- Boot and enter in Bios Setup. Press <F6>, confirm, press <F10> and confirm. Pc should restart.
- Enter again in Bios Setup.
- Plug the USB pen into one port on the back panel.
- Click on M-Flash and select the file.

  PC should reboot and the update process should start; b
e cautious to not abort it before the end (can last up to 5mn).

- Once update ended, power off PSU, unplug the power cord and wait that all mobo's leds light off
.

3/ Enter in bios setup and set
"SETTINGS Advanced Windows OS Configuration BIOS UEFI/CSM Mode" at "UEFI". Delete the array you have created and create a new one with RAIDXpet2 following exactly what is explained in >>Manual<< p.84.
4/ For Windows install, load the RAID_NVMe driver given on MSI Support site:
- Download
>>AM4 RAID Driver<< and unzip it on an USB pen.
- During install, use this USB pen and browse
"WTx64 RAID_NVME rcbottom" and select "rcbottom.inf". Then, browse "WTx64 RAID_NVME rcraid" and select "rcraid.inf".
5/
If that does not work also, use a pc already installed with Windows 7/8.1/10 to download and run >>Microsoft Windows 10 Media Creation Tool<<. That will creates an up-to-date installation kit (at this time, R1903) on an USB pen (it will be erased and must have at least 8GB). Retry with it.Hoping it shall help,
:emot-tip-wink:
 

fc.prostock

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Thx for your quick reply & help You got it right  rbleroy91

But after talking to the Msi tech support phone line
i found out that to make the raid 0 been detected by windows 10
you have load the Raid driver provided by
msi http://download.msi.com/dvr_exe/mb/AM4_RAID_Driver_WT.zip
or
amd https://drivers.amd.com/drivers/nvme_sata_raid_windows_driver_9_2_0_127.zip

but the trick is that you need to load 3 differents drivers in a specific order to make it working
So lets say you have extract the driver zip file it will create 3 subfolders

main folder ares WTx64/RAID_NVME
subfoldes ares rcbottom  & rccfg & rcraid folders

So you need to load rcbottom.inf then after that install this driver the drives dissaprear from the list
then you load rcraid,inf and wait for a while it seems to me the installation was hanging but after 5 minutes the driver been loaded
then you finnaly need to instal the drive rccfg.inf
and voila the total of your raid array is in one unalocated space like it need to be

So that was a first for me that i had to embed 3 separate drivers to make the raid array working
anyway now it works as raid 0 with 3 m.2 installed on the motherboard

the down factor was this procedure to make it work that info was not available in any manual or RaidExpert2 pdf  

But hey thx again rbleroy91 your helping is appreciated 

PS: I would like to upgrade bios like you saying but I would like to save the bios v1.0 like I got is there a way to backup bios before flashing thx
 

rene-bertrand.levernier

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fc.prostock date=1568351010 said:
The trick is that you need to load 3 differents drivers in a specific order to make it working
So lets say you have extract the driver zip file it will create 3 subfolders

main folder ares WTx64/RAID_NVME
subfoldes ares rcbottom  & rccfg & rcraid folders

So you need to load rcbottom.inf then after that install this driver the drives dissaprear from the list
then you load rcraid,inf and wait for a while it seems to me the installation was hanging but after 5 minutes the driver been loaded
then you finnaly need to instal the drive rccfg.inf
and voila the total of your raid array is in one unalocated space like it need to be
Good news, happy for you! :pompom:
the down factor was this procedure to make it work that info was not available in any manual or RaidExpert2 pdf
:yes:
PS: I would like to upgrade bios like you saying but I would like to save the bios v1.0 like I got is there a way to backup bios before flashing thx
It is useless to save the current bios version: all are availables >>MSI Support Site<<. For example, >>Bios V1.10<<, the 1rst released.
Have a nice day,
:emot-tip-wink:
 

t15c002e3

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Aug 14, 2020
Messages
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Thx for your quick reply & help You got it right rbleroy91

But after talking to the Msi tech support phone line
i found out that to make the raid 0 been detected by windows 10
you have load the Raid driver provided by
msi http://download.msi.com/dvr_exe/mb/AM4_RAID_Driver_WT.zip
or
amd https://drivers.amd.com/drivers/nvme_sata_raid_windows_driver_9_2_0_127.zip

but the trick is that you need to load 3 differents drivers in a specific order to make it working
So lets say you have extract the driver zip file it will create 3 subfolders

main folder ares WTx64/RAID_NVME
subfoldes ares rcbottom & rccfg & rcraid folders

So you need to load rcbottom.inf then after that install this driver the drives dissaprear from the list
then you load rcraid,inf and wait for a while it seems to me the installation was hanging but after 5 minutes the driver been loaded
then you finnaly need to instal the drive rccfg.inf
and voila the total of your raid array is in one unalocated space like it need to be

So that was a first for me that i had to embed 3 separate drivers to make the raid array working
anyway now it works as raid 0 with 3 m.2 installed on the motherboard

the down factor was this procedure to make it work that info was not available in any manual or RaidExpert2 pdf

But hey thx again rbleroy91 your helping is appreciated

PS: I would like to upgrade bios like you saying but I would like to save the bios v1.0 like I got is there a way to backup bios before flashing thx
I am having the same issue. Trying to install Win 10 Pro on a set of 970 EVO NVMe's in RAID 1. I can finally get them detected with the drivers, but then it says I can't install to that drive. I've tried everything. And info on this?
 

plutomate

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Jul 30, 2015
Messages
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no idea what happen but can you do secure erase (in BIOS) before creating raid in BIOS and see if it helps?
 
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