X570 and Ryzen 5 5600 - BIOS Entry Issues

[icecoole715b102eb]

Windows 10, I am unable to boot into the BIOS since installing a Ryzen 5 5600 CPU.
MOBO is a MSI MAG x570 Tomahawk Wi Fi and a newly installed CPU Ryzen 5 5600 [recently released by AMD April 2022], replacing a Ryzen 7 2700 that worked well with this motherboard. The new Ryzen 5600 booted into Windows after installation and was working fine for about 15 minutes. When I tried to boot into the BIOS, the problems began. Restart process froze with a blank screen. No bug lights on the motherboard. Several attempts same results using different methods to boot into the BIOS. Also problems booting into Win10. Many hours later and multiple swaps of the two CPUs trying to get a working system, I was able to get Win10 working properly with both CPUs. Presently, the Ryzen 5, 5600 cpu is installed working fine with Win10, however the problem booting into the BIOS still exist with the 5600. The Ryzen 2700 will boot into the BIOS no problems. I did clear CMOS, removed battery, default settings on MOBO. BIOS firmware was updated, 1.80 Dec 29 2021.
Any thoughts about how to get into the BIOS while using the Ryzen 5600 CPU would be appreciated. Attachment, System Information App regarding my machine.

 

[hookerja156c02e4]

That report states the make and model of your RAM is unknown and my best guess is your 2700 has a higher tolerance for cheapo generic RAM than the 5600 does. Keep in mind the memory controller is embedded on the CPU instead of the motherboard. Try different RAM modules.

 

[icecoole715b102eb]

Thank you for the interest and the comment. I was unaware of the 'memory controller' being on the cpu. The Ram is ddr4 4x8 3200MHZ Corsair Vengeance Pro. I will try some different ram when I acquire some. I did update the bios firmware to 1.90 today, still unable to enter the bios with the 5600. Using the 2700 presently, basically okay.

 

[Alan J T]

Windows 10, I am unable to boot into the BIOS since installing a Ryzen 5 5600 CPU.
MOBO is a MSI MAG x570 Tomahawk Wi Fi and a newly installed CPU Ryzen 5 5600 [recently released by AMD April 2022], replacing a Ryzen 7 2700 that worked well with this motherboard. The new Ryzen 5600 booted into Windows after installation and was working fine for about 15 minutes. When I tried to boot into the BIOS, the problems began. Restart process froze with a blank screen. No bug lights on the motherboard. Several attempts same results using different methods to boot into the BIOS. Also problems booting into Win10. Many hours later and multiple swaps of the two CPUs trying to get a working system, I was able to get Win10 working properly with both CPUs. Presently, the Ryzen 5, 5600 cpu is installed working fine with Win10, however the problem booting into the BIOS still exist with the 5600. The Ryzen 2700 will boot into the BIOS no problems. I did clear CMOS, removed battery, default settings on MOBO. BIOS firmware was updated, 1.80 Dec 29 2021.
Any thoughts about how to get into the BIOS while using the Ryzen 5600 CPU would be appreciated. Attachment, System Information App regarding my machine.

Update BIOS using Flashback

Some directions for you



FOR BIOS FLASHBACK

Following Directions are for windows based OS

Right Click on the Downloaded Bios Zip File, select properties if you see the message this file is blocked by windows tick the box to unblock and click OK.

When in windows File Explorer make sure that you select the View tab and Tick the box Show Hidden Files and File Name Extensions.

Extract the BIOS file from the Downloaded ZIP file Open the folder it was extracted to.

Right click on the BIOS file, select copy and then paste it into a 32GB or smaller USB drive drive Formatted to FAT32.

When in Windows File Explorer make sure that you select the View Tab and Tick the box Show Hidden Files and File Name Extension.

Now rename the BIOS file to MSI.ROM

There should be no other files or folders on the USB drive, just the BIOS file you have renamed to MSI.ROM


FlashBack can be used on a fully assembled PC even if CPU is one of the new 5xxx series.

PC must be turned off for BIOS Flashback to be started do not turn on your PC the Bios Flashback will do it for you

Plug the USB Drive in to the USB port just below the Bios Button,

Do not touch any Jumpers on the Motherboard

Push the FlashBack button and then release it,

About 5 seconds later a led just above the USB port will start to flash, after 15 seconds of so the speed of the flashing light will double this is the writing to the BIOS period.

Once done writing to the it will stop flashing and PSU will turn off

For 16MB BIOS it will take about 4 to 5 minutes, and flashing stops.

For 32MB BIOS it will take 6 to 7 minutes, and flashing stops.

People have said that it may turn back on if so just turn off and unplug the PSU.

And Bios should be flashed.

Failed BIOS flashback is one of three way

One- it never stops flashing
Two- Solid LED no flash and stays on till you power of PC
Three- it flashes four of 5 times and then stops


Successful it will flash for about 15 to 20 seconds it will then it will start flash quicker for 4 to 6 minutes and then turn off.

 

[hookerja156c02e4]

Make sure you're running the latest BIOS for that board - even if it's listed as a Beta BIOS. And I'd try one stick of RAM at a time (in the correct slots for dual channel) and try getting into BIOS each time.

 

[icecoole715b102eb]

Thank you for the effort and helpful tips, everyone. I will individually check each stick of RAM and check the BIOS each time. Yesterday, I used M Flash and the 2700 CPU to update the BIOS to 7c84v19, swapped the 5600 CPU back into the MOBO, with the same result of not being able to enter the BIOS. I will update my results after individually checking the RAM with the 5600 CPU.

 

[hookerja156c02e4]

Better idea: show it whose boss! Remove all your hard drives, and you'll prevent your system from booting to Windows. Thus it'll either boot into BIOS or the UEFI shell automatically.

 

[icecoole715b102eb]

Update:
With the 5600 CPU installed and trying to boot into BIOS with each single stick of RAM installed there was no success. Now unable to boot into Win10 as well. Tried disconnecting C Drive [with no drives connected] booting into the BIOS, was unsuccessful; blank screen.

Switched back to the 2700 CPU and Corsair Vengeance Pro 4x8GB 3200MHZ[original RAM being used all the time] and booted into BIOS and Win10 successfully. Completed a Windows Memory Diagnostic Test [windows system tool] using the 2700 CPU and NO ERRORS were found with the RAM.

Again I swapped CPU's to the 5600 I and had no success whatsoever trying to boot into Win10 or the BIOS using a SATA connection 2.5 ADATA SU655 ssd or a NVMe Samsung 970 EVO. The MOBO was on default settings; CMOS cleared.

The CMOS has been cleared several times throughout this whole scenario.

At this time, the Ryzen 2700 works fine and the Ryzen 5600 does not work at all in this motherboard.

Perhaps a future update in firmware from AMD and/or MSI will cause the Ryzen 5 5600 CPU to “play nice” with the X570 Mag Tomahawk WiFi. I am optimistic that I will get this CPU to work in this MOBO in the future. It is possible that there maybe other issues preventing success in this case.

I am done with this thread for now. Thanks everyone.

 

[hookerja156c02e4]

Your motherboard is fine - it has taken all these CPU swaps like a champ.

The 5600 is defective. Replace it if you can with another one.

 

[Alan J T]

CPU will work or won't work I would RAM while you have time to have it classed as DOA

 

[icecoole715b102eb]

May 20th, [plenty of time for completion] I did a RMA with NewEgg on the 5600 CPU and it is being returned for a new replacement. I will update this thread in a couple of weeks or so. Thanks everyone for all of your suggestions.

 

[icecoole715b102eb]

2022-06-14 UPDATE/Circumstance Resolved.
Received a brand new replacement CPU Ryzen5 5600 RMA from the vendor NewEgg. Installed it into the same previously mentioned MSI motherboard with no other changes. The system would not boot into Windows; received a blank screen.
Because I had no access to a second Video Card, I purchased a brand new GPU MSI GeForce RTX3060 Ventus2X. Installed the GPU into the existing system with first the Ryzen 7 2700 and then the Ryzen 5 5600. I was able to boot into Windows and into the BIOS with no problems what so ever.
Thankfully, the prices on GPUs have reduced significantly in recent weeks.
Conclusion, for whatever reasons, the MSI Radeon RX580 Gaming 8G would not work properly with Ryzen5 5600. Even with updated drivers, in this case, it did not seem to be compatible. The RX580 continues to work well when paired with the 2700 cpu on this MBO.
A different Video Card and the Ryzen5 5600 worked fine. The 5600 is noticeably quicker than my previous CPU the 2700.

I appreciate that effort of all persons who have taken the time to comment on this thread. Thx.

 

[Alan J T]

2022-06-14 UPDATE/Circumstance Resolved.
Received a brand new replacement CPU Ryzen5 5600 RMA from the vendor NewEgg. Installed it into the same previously mentioned MSI motherboard with no other changes. The system would not boot into Windows; received a blank screen.
Because I had no access to a second Video Card, I purchased a brand new GPU MSI GeForce RTX3060 Ventus2X. Installed the GPU into the existing system with first the Ryzen 7 2700 and then the Ryzen 5 5600. I was able to boot into Windows and into the BIOS with no problems what so ever.
Thankfully, the prices on GPUs have reduced significantly in recent weeks.
Conclusion, for whatever reasons, the MSI Radeon RX580 Gaming 8G would not work properly with Ryzen5 5600. Even with updated drivers, in this case, it did not seem to be compatible. The RX580 continues to work well when paired with the 2700 cpu on this MBO.
A different Video Card and the Ryzen5 5600 worked fine. The 5600 is noticeably quicker than my previous CPU the 2700.

I appreciate that effort of all persons who have taken the time to comment on this thread. Thx.

Um ya very strange good to see it is sorted though.