x670e (All models) Long ReBoot issues

[Brian198151102d1]

I've read a lot about people having long time while rebooting their system.
I just got x670e gaming plus wifi and I have same issues.
I noticed that this long time reboots are happening only when I have HDD connected to the motherboard.
first boot (cold bood) works fine, the issue it is only when rebooting.
when computer supposed to show MSI screen where you can hit DEL or F11 an underscore shows up on the top left corner and it takes like 30 seconds, I can hear the hard drive starting to spin and as soon as it is up and running Bios goes on and show you the screen.
Is there a way I can tweak things about the hard drive on bios?
it has to be related to deep sleep HDD or something about power options to HDD.
any ideas?

 

[frank.luckenbil158c02e6]

@Svet did they push out anything yet for the X670-P board. I posted on this thread earlier how I got mine running stable with a few tweaks in the advance memory configurations Including changing CPU NB/SoC voltage to 1.2v. It would be nice if that stuff is set by default now in BIOS.

 

[xgloo1275029e]

Those boards already have this issue fixed with those official BIOSes and above:
X670E GODLIKE (E7D68AMS.1E0)
X670E TOMAHAWK WIFI (E7E12AMS.1F0)
X670E CARBON WIFI (E7D70AMS.1L0)

I tried installing this BIOS version E7E12AMS.1F0, then all the newer ones, and now I’m on the latest 7E12v1K3 — but the reboot issue hasn’t been fixed on any of them. During reboot, the computer freezes and hangs indefinitely until I shut it down by holding the power button. After updating the BIOS, I tried resetting the settings both through the BIOS and by shorting the pins on the motherboard.
If I disable the EXPO profile, everything works fine.

I also tried applying the settings suggested in the thread: “Memory Context Restore to enabled and Power Down enabled. Then for CPU NB set to override and changed it to 1.2V”, but after that the computer wouldn’t boot at all, and I had to reset the settings by shorting the pins.

My PC configuration:
Motherboard: MSI MAG X670E Tomahawk WiFi (MS-7E12)
CPU: AMD Ryzen 9 7900
GPU: MSI RTX 4070 Ti (MS-V513)
RAM: 64 GB (2 modules Kingston Fury KF560C36-32)
SSD: KINGSTON SKC3000S1024G
HDDs: 2×4 TB and 1×1 TB

 

[Svet]

I tried installing this BIOS version E7E12AMS.1F0, then all the newer ones, and now I’m on the latest 7E12v1K3 — but the reboot issue hasn’t been fixed on any of them. During reboot, the computer freezes and hangs indefinitely until I shut it down by holding the power button. After updating the BIOS, I tried resetting the settings both through the BIOS and by shorting the pins on the motherboard.
If I disable the EXPO profile, everything works fine.

I also tried applying the settings suggested in the thread: “Memory Context Restore to enabled and Power Down enabled. Then for CPU NB set to override and changed it to 1.2V”, but after that the computer wouldn’t boot at all, and I had to reset the settings by shorting the pins.

My PC configuration:
Motherboard: MSI MAG X670E Tomahawk WiFi (MS-7E12)
CPU: AMD Ryzen 9 7900
GPU: MSI RTX 4070 Ti (MS-V513)
RAM: 64 GB (2 modules Kingston Fury KF560C36-32)
SSD: KINGSTON SKC3000S1024G
HDDs: 2×4 TB and 1×1 TB

The issue can't be duplicated.
Tested with latest one .1K3

Test config:
MB: X670E TOMAHAWK WIFI
BIOS: 1K3
CPU: 7950X3D
GPU: MSI RTX 4090 GAMING TRIO 24G
RAM: 2x 16GB G.SKILL F5-6000J3238F16GX2-TZ5NR
SSD: MSI SPATIUM M390 1TB
HDD: 2x 1TB, 1x 1.5TB

You may have some RAM compatibility issue,
can you provide a photo from the sticker of the memory stick?

 

[raikkoni]

@Svet
I'm currently facing same issues with X670E gaming plus wifi. I've tried the latest stable 1B0 and beta 1C5 from support page, I'm facing issues with both.

MB: X670E Gaming Plus WiFi
BIOS: 1B0/1C5
CPU: Ryzen 7 9700X
RAM: 2x 16GB G.Skill Trident Neo Z5 RGB F5-6000J3038F16GX2-TZ5NR
GPU: Sapphire Pulse RX 9070 XT
SSD: 1x WD Black SN7100 1TB
1x WD Black SN7100 2TB
1x Lexar 500GB
HDD: 1x 2TB
PSU: MSI A850GL PCIE5

Enabling/Disabling EXPO, MCR, PDM hasn't helped. I can reboot from BIOS back into BIOS, but if I boot to Windows, I can't boot up after restart. I either need to clear CMOS or shut down and wait for 10-20 minutes to boot up again. Please help.

 

[raikkoni]

Finally found a fix that works!!! Set EXPO profile 1, then Memory Context Restore to enabled and Power Down enabled. Then for CPU NB set to override and changed it to 1.2V, system is stable and now restarts normally. Hopefully MSI can fix this properly in next BIOS update, even the Beta one they just released didnt resolve it. For some reason the final change of setting the North Bridge manually to 1.2V was the last leg of this fix.

you sir, saved the day for me. thanks a lot! this seemed to be the issue. I had everything else set except override NB voltage to 1.2. I'm able to warm reboot now from within Windows and also able to start the PC again post shut down (both of which were impossible earlier)
however, like you said, a fix from MSI side would be greatly appreciated so that we don't have to tweak this manually again.

EDIT 1: spoke too soon, after about 30-40 minutes of usage, I rebooted Windows and hit the issue again. however, after force shut down and booting up, it was success (even this wasn't working earlier). so there is some progress.

@Svet could you please report this and provide the bios version with patch fix?

 

[fatedust]

RAM: 2x 16GB G.Skill Trident Neo Z5 RGB F5-6000J3038F16GX2-TZ5NR

Can you take a picture of the RAM sticker like below?
Do you mean system cannot boot up after restarting from Windows, even BIOS is at default settings (EXPO is OFF)?

 

[raikkoni]

Can you take a picture of the RAM sticker like below?
Do you mean system cannot boot up after restarting from Windows, even BIOS is at default settings (EXPO is OFF)?
View attachment 206693

thank you for pitching in..
yes exactly, only when booted into Windows/Ubuntu and after a brief usage of at least 15-20 minutes, when I reboot, system won't boot up anymore. i need to shut down for at least 15-20 minutes, then it boots back up, or I need to clear CMOS.
if i boot into OS and then reboot within 2-3 minutes, it usually boots back up again.
if I'm in bios, i don't have this issue, but there was this one time when I couldn't get to Mflash from within bios. after selecting mflash, system turned off and on on it's own but the display, mouse, keyboard never came up
i'll get the image of the RAM (not around the PC at the moment), or rather, if you could let me know what details do you need from the sticker? i can check from the invoice/order history

 

[raikkoni]

thank you for pitching in..
yes exactly, only when booted into Windows/Ubuntu and after a brief usage of at least 15-20 minutes, when I reboot, system won't boot up anymore. i need to shut down for at least 15-20 minutes, then it boots back up, or I need to clear CMOS.
if i boot into OS and then reboot within 2-3 minutes, it usually boots back up again.
if I'm in bios, i don't have this issue, but there was this one time when I couldn't get to Mflash from within bios. after selecting mflash, system turned off and on on it's own but the display, mouse, keyboard never came up
i'll get the image of the RAM (not around the PC at the moment), or rather, if you could let me know what details do you need from the sticker? i can check from the invoice/order history

i was able to resolve the issue by setting fans to PWM specifically under hardware monitor, by default they were on DC. weird, but this resolves this issue for sure, I tested multiple short/long duration cold boots and warm reboots, everything works reliably. hopefully this helps someone if they ever encounter such issues.