Z690 Pro DDR4 Wi-Fi won't resume from sleep with XMP enabled

doug.hogart153b02d9

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Nov 9, 2021
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I just built Z690 Pro DDR4 Wi-Fi with i7-12700K and Crucial Ballistix 3200 MHz DDR4 Kit 32GB (16GBx2) CL16 BL2K16G32C16U4B (plus WD SN850, powered by Seasonic Syncro DGC-650 and cooled by PWM fans).

If I have XMP Enabled in BIOS, After Windows 11 does a Sleep (either automatically or if I click Sleep from the power icon), it will not Resume (after pressing the blinking power button). The motherboard LED goes red, and will not come up after reset switch - it is necessary to hold down the power button for awhile (and then the PC will boot Windows).
If I have XMP Disabled, Resume works fine after Sleep.

MSI support wants me to remove the battery for a minute and test outside the case and if the problem persists to request RMA.

I saw what seems like somewhat similar report a few months ago about troubles with resume after sleep with XMP memory on MSI Z590 (Gaming Carbon Wi-Fi) where Svet said MSI duplicated issue and then there was a new BIOS.
I wonder if there is some bug in BIOS which isn't allowing XMP memory to get whatever it needs upon resume from sleep (or during sleep). Are other Z690 users with XMP Enabled able to Resume from Sleep?
 

pman62

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Nov 11, 2021
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i have the same issue, z690 pro ddr4

except i can't wake up from sleep even with xmp disabled.

i click the mouse and keyboard, but it won't wake up.

I have fresh new Windows 11 installed.

I don't like this buggy motherboard.
 

doug.hogart153b02d9

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Note that for click mouse or keyboard to wake, you must change the setting in BIOS about Resume by USB device, and probably also the setting about supplying USB power during S4/S5 standby.
 

pman62

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ok, i enabled wake by usb.

But sleep on Windows 11 is still broken for me. When I select sleep, it actually shuts down. It does not save the current state.
 
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pman62

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windows 10 sleep works perfectly with xmp settings.

Windows 11 is broken.

will be using windows 10 until windows 11 bugs get fixed in 2 years
 

macharat155f02db

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Nov 16, 2021
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I have an MSI Pro Z690-A Wifi DDR4.

Sleep does not work for me in Windows 10.
I have XMP enabled (which does not work at advertised speed of 3600mhz, just 3500mhz but I think this is not a ram but a BIOS/memory controller issue not working in Gear1 at that speed).
I shall have to try with XMP off.

Also whenever I change overclocking or XMP issues the system does not seem to reboot properly. I don't know exactly what the board is doing.

Also Mystic Light does not work (it won't even start), it seems the software was not updated for the new line of boards and they are working on a new version.
 

plutomate

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what is the exact memory model name with sticker?
similar to the one below,
1637127100005.png
 

doug.hogart153b02d9

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I'm not sure if plutomate is asking me (the OP) for sticker of my BL2K16G32C16U4B. Not sure why it matters. On a hunch, I downloaded the Beta 113 BIOS mentioned elsewhere (for Intel's ScrLk thing to place E-cores on standby). Flashing that Beta 113 BIOS seems to have solved my problem of Resume after Sleep with XMP Enabled. I don't have a list of changes in BIOS versions so don't know how they described the fix or the specific version after original 100 where the fix occurred.
 
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Nov 18, 2021
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Same Problem here! MSI Pro Z690-A Wifi DDR4, won't wake up from sleep.
I looked for a new BIOS to correct but its same one I already have.
Any fixes??
 

doug.hogart153b02d9

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I'm sorry but I don't want to be responsible passing along a link I found elsewhere to Beta BIOS. And my ticket to MSI support is useless, they keep asking me things like take the motherboard out of the case and RMA it. Even after I told them that the bug seemed fixed sometime between original 100 BIOS and Beta 113 BIOS. As described in my OP, my temporary workaround had been to Disable XMP.
 
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Nov 18, 2021
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I noted as well the XMP CR =2T, but it should be 1T. So several odd things here. MSI please release a new BIOS for us to correct this.
 

t.j.norton815b202eb

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Nov 25, 2021
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Yeah only other option outside of setting power mode to ultimate, disabling sleep mode is to attempt to adjust the timings manually. Which i really don’t recommend lol
 
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Nov 24, 2021
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I'm getting BSOD's with XMP enabled.
I tried the 113 BIOS and it seemed to "reduce" the BSOD's.

I think MSI needs to release a new BIOS update for the Z690 Pro to cure these diseases.
 

ymmv912d602af

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Nov 23, 2021
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I'm glad to hear that a fix is coming. I've got the exact same problem with my Pro Z690-A DDR4-motherboard with XMP enabled. At least it's workable for me. I can get the PC out of sleep mode, the PC is awake but doing nothing (red led is on). But when I hit the reset button I get back into Windows right where I left off.
 
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