Z690 Pro DDR4 Wi-Fi won't resume from sleep with XMP enabled

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Nov 18, 2021
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MSI has official released 115 to their website, and it helps folks, i've been using it on two computers and its solved my problem here.


7D25v115(Beta version)

Release Date

2021-11-30

File Size

8.39 MB


Description

- Support Intel Tile technology.
- Update Intel CPU micro-code and ME.
- Improved performance of BIOS features.
 
Joined
Dec 4, 2021
Messages
43
Note that for click mouse or keyboard to wake, you must change the setting in BIOS about Resume by USB device, and probably also the setting about supplying USB power during S4/S5 standby.
Yeah you'd think that wake by usb be the default since most use usb devices but guess they default to get most performance?
 

frozenwind8129f02aa

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Dec 4, 2021
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As I have to press and hold the power button after it fails to wake from sleep, it seems turns off completely (fans and lights all turn off) and then turns on again. The weirdest thing is, after login to windows, it is back to the state before going to sleep, totally not like a turning off and true reboot. So actually the sleep state and everything in the RAM is intact. Pressing and holding the power button did not actually do a hard reset. I have never seen this before.

So I actually can use the sleep feature but just need to press one or two more times of power button.
 
Joined
Nov 18, 2021
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You should just need to "tap" the power lightly once it and it will return from sleep. If you have to hard-reset it each time, then its not working.
 

frozenwind8129f02aa

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Dec 4, 2021
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You should just need to "tap" the power lightly once it and it will return from sleep. If you have to hard-reset it each time, then its not working.
Off cause it is not working properly. But I mean after I hard-reset it, it is just like wake up from sleep, not a reboot. All my previous system and apps states are back. It didn't lose anything from previous sleep.
 

chrishen

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Dec 5, 2021
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I have installed the most recent BIOS version (1.15) to remedy the sleep problem. However a new problem has arisen:

After I worked on the PC for a while, put it to sleep, woke it up and used it for a while, and then completely shut it down. When I want to start the pc again after that (after being shut down completely) my PC does nothing; not even the power light illuminates. I have to turn off the PSU for > 10 seconds and then turn the PSU on again for the PC to boot normally.
I suspect that it has something to do with this BIOS version/remedy for the sleep solution.

I had this twice now; once I didn't know why my PC wouldnt boot in the morning, the second time I could deduce the problem back to what I stated above.

Maybe administrators are reading along and could replicate and remedy this in the next BIOS update... if there is a way to contact them directly / report bugs with BIOS or something please let me know!
 

fatedust

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I have installed the most recent BIOS version (1.15) to remedy the sleep problem. However a new problem has arisen:

After I worked on the PC for a while, put it to sleep, woke it up and used it for a while, and then completely shut it down. When I want to start the pc again after that (after being shut down completely) my PC does nothing; not even the power light illuminates. I have to turn off the PSU for > 10 seconds and then turn the PSU on again for the PC to boot normally.
I suspect that it has something to do with this BIOS version/remedy for the sleep solution.

I had this twice now; once I didn't know why my PC wouldnt boot in the morning, the second time I could deduce the problem back to what I stated above.

Maybe administrators are reading along and could replicate and remedy this in the next BIOS update... if there is a way to contact them directly / report bugs with BIOS or something please let me know!
Do you also enable XMP? What RAM frequency are you using? And it sounds like it is random?
 

chrishen

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Dec 5, 2021
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Do you also enable XMP? What RAM frequency are you using? And it sounds like it is random?
I do have XMP enabled. I have a kit of 2x8GB Crucial Ballistix 3200 RAM.

The problem is not random; this problem only occurs after a session where I put the PC to sleep, woke it back up and then shut it down. The next time I then try to boot the PC, pressing the power switch does nothing; I have to turn off the PSU for > 10 seconds, then turn the PSU back on and I can boot the PC. This never occurs when I haven't used the sleep function in a session, in those cases the PC does respond immediately to the power button and just boots instantly as usual.
 

ymmv912d602af

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Joined
Nov 23, 2021
Messages
32
Another update.

After turning off the "press power button 4 sec to enter bios" (and reinstalling Windows) my system didn't have any sleep mode problems anymore with bios 115. Because the game Immortals Fenyx Rising didn't run smoothly on my system (the game was on Intel's Alder Lake incompatibility list). I had already tried Legacy Game Compatibility mode (that didn't help), so I decided to turn off all E cores and turn on AVX512 in the bios. Suddenly the game ran perfectly, in particular during the Tartarus sections where I didn't see any sudden frame rate drops looking at the starry sky.

Since the game now ran much better, I decided to keep the e cores turned off for a while. But now I've had two failures waking the system from sleep. The system seems to turn on, but the keyboard and mouse leds don't light up. When I press the reset button, the system turns itself off after a couple of seconds. Pressing the power button again starts Windows afresh.

It's clear the sleep mode problem persists with the e-cores turned off and AVX512 turned on.
 

garikfox

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Sep 9, 2004
Messages
172
I have an idea that would fix your problem. Possibly don't use Sleep/Hibernation. :)
 
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Nov 18, 2021
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Reporting back in after using 115 for a while. I've been having intermittent issues with not waking from sleep, but it works most of the time. Sometimes it will not come back and i have to reset the PC. Also the XMP1 sets CR =2 (Instead of CR=1) is okay as-is, though same memory on X570 motherboard sets it to CR=1. So, i think there is still work to do by MSI to get this BIOS sleeping feature stable.
 

falkentyne

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Dec 14, 2014
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I have installed the most recent BIOS version (1.15) to remedy the sleep problem. However a new problem has arisen:

After I worked on the PC for a while, put it to sleep, woke it up and used it for a while, and then completely shut it down. When I want to start the pc again after that (after being shut down completely) my PC does nothing; not even the power light illuminates. I have to turn off the PSU for > 10 seconds and then turn the PSU on again for the PC to boot normally.
I suspect that it has something to do with this BIOS version/remedy for the sleep solution.

I had this twice now; once I didn't know why my PC wouldnt boot in the morning, the second time I could deduce the problem back to what I stated above.

Maybe administrators are reading along and could replicate and remedy this in the next BIOS update... if there is a way to contact them directly / report bugs with BIOS or something please let me know!
Can you do me a favor please?
I am not familiar with MSI Bios although I have seen some of the menus.
Can you go into your BIOS and look for "PLL Termination" and "CPU Standby" voltage and set them both manually to 1.05v?
Then look for "Eventual PLL Termination/CPU Standby" or "Boot PLL Termination/CPU Standby" and also set them to 1.05v.
The "Help" section should show a 1.05v default value for them.

MSI "Might" call them VCCSFR" or "VCC VTT" instead of PLL Termination. If the default value is 0.900v, that is NOT the correct setting--the ones that are 0.900v are the "PLL Trim" settings (which may be called CPU PLL SFR), so don't change those. (I'm coming from the Asus camp so I have no idea what MSI calls PLL Termination on Z690. I know Gigabyte has called it "VCC VTT" in the past, and standby as VCCST). The only thing I can see that looks correct is that MSI has a setting called "CPU 1.05v voltage", but I don't know if this is PLL termination or PCH voltage and the help section is unhelpful here. I do know on older chipsets, MSI had these two voltages (PLL Termination) and "CPU Standby" both labeled.
The reason I mention both of them is because on Z690, at least on DDR5 boards, PLL Term and CPU Standby voltages are linked and should be set to the same value. If one is changed and the other isn't, you may end up with "00" on the post code and no power at all when you try to POST, until you flip the PSU off. I don't know if this applies to DDR4 boards however.
 

jaybee200158902dc

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Dec 8, 2021
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6
Just to add my report: wake from sleep works mostly with 115, but not always. Maybe fails once a week.

Would be nice to get an update for this basic functionality soonish. It's a feature I rely on, in order to continue working after sleep (both me and the PC), without having to close all the programs I'm working in.
 

mcopi159102e4

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Dec 21, 2021
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Same problem on my machine - i7-12700k, Corsair LPX RAM, I'm using the iGPU with output through DisplayPort. After booting from sleep/suspend, there's no video output and the keyboard and mouse are not active. The red light on the motherboard never switches to a white one. Restarting doesn't help - I need to forcefully shut down the machine by pressing the power button for a few seconds. A cold start works very well.

The beta version v115 of BIOS disappeared from the MSI website, but the official version v11 appeared today - will it contain the fixes that helped so many people here? The description seems to be the same, but the versioning order is weird. The release date was one week ago, but I'm certain this version was not available yesterday.
Version
7D25v11
Release Date
2021-12-13
File Size
8.73 MB

Description
- Support Intel Tile technology.
- Update Intel CPU micro-code and ME.
- Improved performance of BIOS features.
 

mcopi159102e4

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Joined
Dec 21, 2021
Messages
2
After installing the new BIOS, the resume from sleep works fine. However, the red light on the motherboard never changes into white. I haven't found any other issues so far.
 
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