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Author Topic: P965 Neo-F audio jacks not working.  (Read 2957 times)

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Princess Artemis

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P965 Neo-F audio jacks not working.
« on: 25-June-07, 03:19:28 »

I've been having serious issues with the audio jacks on the P965 Neo-F board.  I have actually tried two boards, convinced the first board was defective since my speakers worked fine on other computers.  On both the current board and the last board, I did a complete clean XP install, formatting my hard drives and installing the latest RealTek HD drivers (5.10.0.5404 dated 4/23/2007, from MSI).  The first board never so much as peeped, while the board I have now has made some sounds, although I honestly don't know why.  On this board, I had a set of Altic Lansing 2.1 speakers, but because the speakers would pop and make static noises every now and again, generally only if I bumped one of the small stereo speakers or wiggled the cords on the back of it, I thought perhaps the problem was the speakers being old.

On the current board, I tested a monitor that has speakers in it, and there was no sound.  RealTek's sound manager, which I have installed, did not recognize that there was anything plugged into the jacks even though I had a line in, microphone, and line out plugged in.  When it did recognize the lino out, it also recognized the microphone.  However, it only recognized them for no more than a minute.  The new speakers (also Altec Lansing 2.1) made one squeak for less than a second; other than that, there has been no sound at all.

I've tried several different RealTek HD drivers from MSI, Microsoft, and RealTek, but none have made any difference.  I've enabled and disabled only to re-enable the audio device through BIOS with no success.  I've checked the volume, DxDiag, and played music--Winamp and iTunes are both making sound, but no sound is coming out.

I'm pretty much out of ideas here.  The only thing I can think to do is get a sound card, but I don't see why I should have to do that when I'm not an audiophile and the board jacks should suit me fine.  I am quite at my wit's end with this, and would appreciate any help I can get.
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lychgate

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Re: P965 Neo-F audio jacks not working.
« Reply #1 on: 25-June-07, 03:44:45 »

The speakers must be plugged on the green hole, on the back. The board is sensible to jack plugin, so when you plug it, a dialog will ask you which of the plugs is in use. Seleck then "Line Out".
This is the link with the lastest drivers: ftp://202.65.194.211/pc/audio/WDM_R169.zip from Realtek (5.10.0.5433). I hope it can help.
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Princess Artemis

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Re: P965 Neo-F audio jacks not working.
« Reply #2 on: 25-June-07, 03:55:17 »

Thanks for the link; I'll try it.

The stereo, line in, and mike are all plugged into the correct jacks on the back, but they aren't being detected except for the occasional fraction of an instant.
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moftzu

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Re: P965 Neo-F audio jacks not working.
« Reply #3 on: 05-July-07, 16:44:36 »

Hmmm. I'm having this exact problem! Did you find a way to fix it? ^^
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Princess Artemis

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Re: P965 Neo-F audio jacks not working.
« Reply #4 on: 05-July-07, 17:57:16 »

No, actually I didn't.  I ended up switching to a different MSI motherboard and an AMD CPU and had someone install it.  Now the RealTek Audio manager thinks I have a mike in, a subwoofer in, and two front audio jacks in, but at least the back line out (the only one I'm actually using) works.

I've been told that MSI boards with front jacks tend to ignore the back jacks if the front are attached, but since mine weren't...I dunno.  It could be that there was just a bad run of boards?  I've also been told that the other symptoms I'd been experiencing starting with the original Intel D951GEV that went insane and I was replacing could have been the result of a failing power supply that was sending in way too much power to the board.  I don't know if that's the actual case with mine, but I replaced it to save myself the worry since *something* was eventually causing problems more serious than an audio jack that wouldn't detect anything.

But I honestly don't know why the audio jacks didn't work on two out of three P965 Neo-F boards...they might not have worked on all three, except that one of them had a bad RAM slot and wouldn't POST.  Sorry I can't help you.
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rogus

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Re: P965 Neo-F audio jacks not working.
« Reply #5 on: 15-July-08, 22:36:01 »

I am having a similar problem. It recognizes that I pluged something into the microphone jack but can't get the microne to work. Have tried several mics to no avail. When I go into the mixer settings I can't adjust adjust any of the inputs - cd, mic, line etc. Although it shows places for a sliding volume adjusters but doesn't show a slider to be able to adjust the volumes of the inputs. All I can do is mute or unmute the inputs.
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Jack

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Re: P965 Neo-F audio jacks not working.
« Reply #6 on: 16-July-08, 14:47:36 »

Quote
It recognizes that I pluged something into the microphone jack but can't get the microne to work.

This problem usually has to do with the fact that the computer case used, or to be more precise: its front panel audio connectors are not fully Intel HD Audio compliant.  Disable the Automatic Front Panel Jack Detection Function in the Realtek HD Audio Manager and retry.

If your mic still does not work as it should, browse through the Realtek Program Folder and look for an executeable file named "miccal.exe".  Run it to calibrate your microphone.  Also, enable "Microphone boost" in the Mixer-tab of the Realtek configuration program. The top half part of the mixer Tab ("Playback") can be scrolled to the left via <> buttons.  Scroll left and localize the input jack your mic is plugged into (example:  "Rear Pink In").  Click on the Options button and enable microphone boost.

Quote
When I go into the mixer settings I can't adjust adjust any of the inputs - cd, mic, line etc. Although it shows places for a sliding volume adjusters but doesn't show a slider to be able to adjust the volumes of the inputs.

That is totally normal and not a problem.  It is basically a limitation of the Realtek HD Audio Driver in combination with Windows XP.  It has nothing to do with the board.  Here is an Asus-example:



There is nothing wrong here.  If you scroll through that output devices/jacks in the Mixer tab of the Realtek HD Audio Manager, you will find that you can adjust the input/output volume for each audio jack individually.  Doesn't make sense to adjust input volume in the output section?  Well, ask Realtek which genius designed the interface and ask him personally.   ;-))


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rogus

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Re: P965 Neo-F audio jacks not working.
« Reply #7 on: 20-July-08, 21:46:20 »

Thanx Jack that fixed for me! Really appreciate it.
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Jack

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Re: P965 Neo-F audio jacks not working.
« Reply #8 on: 22-July-08, 13:30:59 »

 :biggthumbsup: :hat tip:
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