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Author Topic: P6N Diamond users using hardware raid *cold boot issue*  (Read 29989 times)

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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #50 on: 05-December-07, 20:41:55 »

I just installed my Hitachi drives and they took 3 resets to boot.  It may be a firmware issue.  Maybe the steelvine is auto-diagnosing the drives and is why it takes a while to clear before it lets it boot.  I think that is why my Raptors take so long.  They are old 36GB Raptors and take forever to clear before allowing to boot, while my 150GB Raptors boot after a couple resets.  I think I might have a 160GB Seagate drive somewhere to test.  I'll have to hunt it down.  I know it is newer, but it came from OfficeMax which usually sells the older models.
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #51 on: 05-December-07, 20:52:16 »

has anyone tried to disable "quick boot" and to re-test?

levster

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #52 on: 05-December-07, 21:20:20 »

Yep! Tried do disable the quick boot once with no help...
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #53 on: 05-December-07, 23:11:48 »

I am going to try to test SIL with a pair of WD 250 GB over the next several days and will let you know. I have been trying to get a hold of the IT from SI, so far unsuccessfully. I emailed someone else, and hopefully they'll get back to me.

Hi Lev,

Calling Sil is of no use, please stop doing that, they just supply the chip and Bios-rom-add-on.
The only one that can do anything towards Sil is MSI, MSI is producing the board and release BIOSses not Sil.
For your information, I have reported this problem to MSI, and trust me, it's reported to people way up in MSI.
But as these people are very busy, it can take a while before I get an answer of some kind.
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levster

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #54 on: 05-December-07, 23:37:47 »

Bas,

Thanks for the update!  :worship:

I am very surprised that as valid of an issue as this, having been reported to MSI several times at least, has gone unanswered this long! It’s just a very upsetting and frustrating issue. I have personally spoke with several support people at MSI and it took quiet a bit of push and pull just to convince them that the problem is real and not unique to my circumstances. And in the end – “the problem is your drive!”

Sil gave me a number of the local support in NJ. The “manager” was actually very pleasant and gave a few numbers of the ITs. I left a message with one of them.

I am sure that if you have any pull with the brass at MSI, that that would definitely be of more help. We’ll await with baited breath…

Lev
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #55 on: 06-December-07, 00:09:24 »

Lev,

I do not know if they answer to my request, normally they do, but sometimes they don't.
It was just by mistake I read your message, as I moderate AMD/Server and a few other parts in the forum, I seldom read in here.

But I saw this item had a lot of posts and I was bored so I started reading in here.

Anyway, give my trail inside MSI a week or so, as it will take a bit of time.
Do PM me, say 14 dec, if you haven't seen an answer of some kind from me posting MSI's response or hopefully a fixing BIOS.
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levster

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #56 on: 06-December-07, 00:53:15 »

Bas,

Your effort and time is greatly appreciated!

We have waited this long to get somewhere, and another week or two is not going to change much. So, yes, I will definitely await your input.

Lev
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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #57 on: 06-December-07, 02:55:37 »

Oh no, disaster strikes again.

After removing my Hitachi drives and plugging in my 36GB Raptors and turning on my system I get cold boot issues immediately(This happed about 4.5 hours after the Hitachi test.)  It was taking forever and remembered someone said that their HDD LED was on steady and they waited for it to go off and then when they rebooted it was fine.  I waited about 4 minutes and then gave up on that method when the LED never went out. I was stuck in the cold boot loop for 8 minutes before the drive showed up in the post screen, but it wasn't recognized by the bootloader or whatever and still said no boot device installed.  So I continue the reset for 4 more minutes before it tries to finally boot, but gives me a no OS found error?  I checked the BIOS and all seems well, then I get the XP cd out and try a repair only for the thing to say some sort of enumeration error on the directory structure.

Right now I'm installing XP again, but on the nvidia slot without raid setup.  I am going to buy a large drive for my main rig for media storage and game/app installs.  I think I'll check the Sil comatibility list and get two smaller ones and see if it will work properly with hte HW RAID setup first.
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rhansme

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #58 on: 06-December-07, 03:55:36 »

I've got the Cold boot issue here also using the Silicon Raid chip. I have 2 Segate 500G drives in Raid 1 array and when starting from a cold boot it hangs on detecting array and finally will find the NVraid array which is a pair of 36G raptors in 0.

I tried what was mentioned in an earlier post where you disconnect the power plug and press in the Power button on the case to drain any residual power stored in the power supply capacitors and low and behold my rig posted right away and both raid arrays quickly and posted normally. Looks like some sort of bug here for MSI to get fixed with a bios update.

rhansme
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #59 on: 06-December-07, 04:07:19 »

After removing my Hitachi drives and plugging in my 36GB Raptors and turning on my system I get cold boot issues immediately

Well you could have known this, as this links shows that the 36GB Raptors don't work.
Have you read any of above?

http://www.siliconimage.com/docs/DOC-002000-451_SteelVineCompatibility_REV_10.pdf
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Pchas01

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #60 on: 06-December-07, 14:18:04 »

Rhansme,

  Yes, the discharge procedure worked for me also, saved a lot of time booting.  I have a question for you. Actually, a couple:

Are your Seagates set up on Sata 6&7 in hardware raid?

Did you F6 Raid drivers during install?

Do you have Nvidia Raid enabled in bios?

The reason I ask is because you state "it finally finds the NVraid array"  the NVraid array shouldnt come into play if you are running the Sil Image hardware raid...?    Wondering about your raid setup, please post.   Thanks.

Paul
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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #61 on: 07-December-07, 09:21:59 »

I order a pair of those WD2500YS.  They are listed on the compatibility list so should hopefully not cold boot. They should be here by Monday, maybe Tomorrow if they shipped out today.

@Bas:

Yes, I knew they weren't listed as compatible but they have been working fine.  The list says they aren't compatible with SteelVine and may have limited or no compatibility.  I was testing to see just how compatible and they slowly failed worse after each test.  First test(Day 1) was no cold boot and worked fine, second test (Day 2) they cold booted for about two minutes, and finally third test (Day 3) they failed completely.  I remember defragging on the second night before bed too, I ran it like 5 times in a row as it was really fragmented.  Ultimately I think it was what killed it.

The 150 Raptors worked fine for a couple of months with the minor coldboot, it just took a reset or 4. 

The Hitachi's seem to be about the same as the 150's although I only tested them for a second.

If these 250's have no issues i'll assume it is the 4723 with the problem and we'll need a firmware update from Sil or maybe we're just stuck with whatever is currently compatible.  Probably more of a SteelVine compatibility rather than the HD themselves and the HD may not be upgradeable without adding new hardware to the drive itself, but hopefully a firmware update can fix things up.

@Paul

I think he means he has two RAIDs running simultaneously. The two Rators are on the nvidia RAID and the seagates are on the 4723.  I did this same thing on my setup when it was in my gaming rig.  I had trouble booting from the HW RAID, but if I had them as my secondary RAID they would be picked up by Vista just fine, but I still got the cold boot issue even when the 4723 was the boot drive or not.
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rhansme

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #62 on: 08-December-07, 02:35:52 »

Rhansme,

  Yes, the discharge procedure worked for me also, saved a lot of time booting.  I have a question for you. Actually, a couple:

Are your Seagates set up on Sata 6&7 in hardware raid?

Did you F6 Raid drivers during install?

Do you have Nvidia Raid enabled in bios?

The reason I ask is because you state "it finally finds the NVraid array"  the NVraid array shouldn't come into play if you are running the Sil Image hardware raid...?    Wondering about your raid setup, please post.   Thanks.

Paul

I  am using both the NVraid with a pair of 36 Gig Raptors in Raid 0 for the OS and a few other start up programs and I did F6 the drivers for that setup, however there is no OS on the pair of Segates and it is on SATA 6 & 7 for the hardware raid in a Raid 1 config. One thing I did notice is that the unplugging of the computer only works once it finds NV raid array and attempts to boot up the OS. I tried several times to unplug the rig before it found any array and had no success. Once it found the NV boot array it would hang on loading the OS with just the "XP" loading and the bar just running across the screen. Then I would remove the plug and discharge the power supply by pressing in the power on button and it would find both arrays immediately and start up normally. The one time I waited long enough for it to boot into windows before it found the hardware raid it did not see the HW raid array at all.
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #63 on: 14-December-07, 07:08:03 »

I've not seen much activity with this post lately. Has there been any news from MSI concerning this issue with anyone having the problem?
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #64 on: 14-December-07, 15:31:48 »

Rhansme,

  This situation is actually being addressed in a couple different posts..check here for the latest replies:

http://forum-en.msi.com/index.php?topic=112887.0

Paul
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #65 on: 24-December-07, 03:50:14 »

I see it is being addressed in the forums, but not by MSI. It took close to 30 attempts today to get it to boot after being off over the weekend. 

Not very user friendly.
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #66 on: 24-December-07, 15:04:08 »

I see it is being addressed in the forums, but not by MSI. It took close to 30 attempts today to get it to boot after being off over the weekend. 

Not very user friendly.

It does sound like a pain.  I had the issue on my original install due to a setup problem, re-installation and setup of my raid solved it.  A note, I believe one user has solved the problem by RMA'ing the Raptors.  Got 2 replacements and they are working like a charm, no boot issues.  On another note, other manufactures (like Asus) recommend using 2 new drives for a Raid 0 setup, and at least one new and one used for a Raid 1 setup.  I wonder if the Raid setup data written to the drives affects the Master Boot Record?  A low level format should correct that acccompanied by a reinstall.   Well, the format and reinstall worked for me..knock on wood.   Happy Holidays

Paul
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #67 on: 24-December-07, 20:16:40 »

Well I would like to add my name to the list also, I have been trying to solve this issue on a couple of different forums and have had no luck.  Most on here are saying after the computer sits a few hours or overnight it will not boot up on the 1st try. Is that correct? That is the issue I am having.
I have tried updating the bios, replacing the battery on the board. Re-intstalling raid drivers.
The Nvidia Stripe does not even show up in the Bios, shut it down and restarts 2nd time, on the rare occasion it will take 3 times.
This is my 2nd Raid 0 build and have had no issues with the 1st, using Asus drivers with and asus  board.

Here is a youtube video that I made of what mine does, is it the same as some of your guys? 

My build is only a couple of weeks old and besides this issue runs absolutely Great, no problems at all, but the 1 problem is annoying as most of you know..
I will be checking back to see if anyone has figured out anything, or if I can help in anyway please ask.
Thanks Fritz aka rookie builder

here are my specs
MSI P6N Diamand Mobo
Intel E6850
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XFX 8800gt
2 gigs of Kingston Hyper X
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Windows XP home
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #68 on: 25-December-07, 03:28:48 »

My Raptors are on the NVRaid and not on the Hardware Raid chip. On the Hardware (Silicon Image) raid I have a new pair of Segate 500G in a Raid 1 array. I have had the Raptors for some time and have never had any problems with the MSI/Nvidia combo on older boards. I did not anticipate there would be any problem with the New 680i boards.

 I've got to say I am pretty dissapointed with this chipset so far. The main reason I purchased this board was for the Creative Audio on board and the Hardware Raid. Now both of them are problematic. I have gone back to my xFi board in a PCI slot, as the onboard was buggy and had issues. Once I disabled it and re-installed the xFi platinum board that I had, all the problems went away. Then there is the issue of the hardware raid and the cold boot issue. I do not turn off my pc very often so it is not a big issue, but when I leave my home for a weekend or longer I turn off all my equipment. Coming home and fighting to get the computer to post is just plain stupid and should be addressed by MSI quickly.

 I have emailed and sent questions to MSI and their response is lame. Update your bios please.........I did and that did not help. As a matter of fact 1.3 was worse than my current bios of 1.2 that I flashed back to. I know that this is not the place to bitch at MSI, but I know that some of the mods have lines of communication with their staff and they should be pushing them to resolve this issue. At least acknowledge the issue and let us know that they are working in the problem.

End of rant............



 :wall:
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #69 on: 26-December-07, 22:45:05 »

Just wanted to say I am also having this problem. Have been lurking the forums for a while, but since there has been no resolution on this. I wanted to show my support. C'mon MSI. Do the right thing and make your customers happy.
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #70 on: 28-December-07, 06:47:14 »



On a different note... I am still having issues booting up when my Dell 2405 is plugged in to the PC via the USB. It seems that the USB "ports" take up the priority in the BIOS as the first boot up devices, pushing the RAIDed drives out of existence, so that they cannot even be selected as an option to boot up from! I have been in touch with MSI about this issue as well and here is a shortened email log:



I had an issue with my setup also and tracked it down to the legacy usb option in bios.  If I remember correctly, I had to disable it in order to get windows to boot and find my mouse and other usb devices.  Right now I'm not running raid, so I don't know if that could be the root cause of your issue, but disabling the legacy usb option would be imho a good start.
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #71 on: 28-December-07, 17:29:52 »

Well, in regards to the SiI4723 according to SI web site, the 150GB Raptors are not compatible: http://www.siliconimage.com/docs/DOC-002000-451_SteelVineCompatibility_REV_10.pdf

At least I do not see them listed. I am going to try to get a hold of SI support and see what they say. Also, this controller has been used in an ASUS P5W DH board. I'll try to see if any users of those boards have had similar issues.



I tried using 500gb Samsungs (not on the list but mentioned in another post) and failed, didn't bother trying to fix it assuming it was this issue.  Is it confirmed that people not experiencing the cold boot issue are using compatible drives?  or to rephrase, are people who are experiencing this issue using incompatable drives?  I'd be interested to know if anyone has working drives that aren't on the list.
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #72 on: 28-December-07, 19:06:03 »

Fritzpeed and Tavis,

  It would help if you two would elaborate on your Raid setups a little. 

Tavis..you have no signature info..so no setup info at all?

Fritzpeed, you have 2 Seagates (250gb) in a 500gb Raid 0?  So you are not using hardware raid at all?  If you have the cold boot issue (3-5 attempts to boot successfully into the OS), then it would appear that it is a Nvidia chipset problem inherent in the bios coding.  You mentioned that it didnt see the "Nvidia" stripe at all.  Fritzpeed, did you try removing the hardware raid jumper from the motherboard and then see if the problem still exists?  That will disable the hardware raid function and eliminate it from the equation.    I dont have the cold boot issue anymore, I originally had it on my first setup, when I F6d the Nvidia Raid drivers during install and had my Western Digitals installed in Silicon Hardware Raid 0 configuration.  I got rid of the cold boot issue by doing a format and reloading WinXP without loading any Nvidia Raid drivers during the install..the hardware raid didnt need any drivers.  Since then, not one cold boot issue.  Oh yeah..I do not have raid selected in bios either..just left it at IDE, since I dont need a raid set on the other Sata ports.  I have a 160gb WD in Sata 1 as a backup (D) drive. 

Tavis..please post your setup..Raid on Nvidia or Hardware?  Is Nvidia raid enabled in bios?  Ie: do you get the "f10" prompt during boot?  If hardware raid..did you F6 the Nvidia drivers during install? (Not necessary since the hardware raid requires no drivers)   Let us know?

Paul
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #73 on: 28-December-07, 22:22:21 »

Hey Pchas01,
Thanks for the response.
1st. I have 2 X 500 Seagate  HD

2nd. When asking if I am using any Hardware Raid, I would have to say no if I understand you correctly. I am just using what came with the motherboard. I don't think I understand that question though.

3rd My cold boot issue only takes 2 tries 99% of the time. It never starts up on the 1st try after sitting overnight or a couple of hours, and when I mentioned the not seeing the Nvidia stripe, it simply is not there in the boot sequence. This is what it looks like on a normal boot.
1st: Nvida Stripe
2nd CD/DVD
3rd Floppy
4th CD/DVD
5th USB:HP Photos

This is what it looks like when it does not boot up
CD/DVD
 Floppy
 CD/DVD
 USB:HP Photos

I can tell it wont boot up because it says locating boot device it stays on "Detecting Array" for like 60 plus seconds and then it says"Reboot and select proper boot device or insert boot media in selected boot device and press a key" In the black boot up screens I just power off at that point.
When it does boot up correctly it says " Healthy     Nvidia Stripe 931 g" in the place when it says Detecting array... Thats what I mean by not seeing the Nvidia Stripe...

4th. I have not messed around with the jumpers except to check that it is in the right spot and the blue indicator light blinked. I will try that next.

I did Set this up with MSI Tech on the phone, I had another question and he just got me thru the raid set up. Probably the last time I will do a raid if its going to be this big of a pain.

I will try messing with the jumper, but I would like to avoid doing a re-install if I can
Thanks
Fritz




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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #74 on: 28-December-07, 23:19:17 »

Ftitzpeed..ok.

 1.  What ports are your drives connected to? 

 2.You're seeing a Nvidia stripe, so you have your drives setup in Nvidia Raid, and must have F6'd the raid drivers during the OS install in order for it to work.

  3. For hardware raid, you simply connect your Sata cables to Sata ports 6 and 7, and set the motherboard jumper to the Raid 1 or 0 positions.

  4.  I'm going to assume your drives are connected to "other than 6 and 7"..?  If so, just remove the jumper pin from the motherboard, this will disable the hardware raid, you will have no pretty blue led. 

  5. Then try the boot without the hardware raid enabled (you can re-install the jumper later if you want to).  See if the cold boot issue is resolved, if so..then MSI will have to take a close look at the Nvidia & Silicon Image raid bios settings.

  6. Post back here with your findings?

Thanks,   Paul
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #75 on: 29-December-07, 17:13:39 »

Hey Paul,
Sorry that some of the terminology escapes my vocabulary, its alot of fun building these things and learning, but I am a novice for sure. I also am not afraid to push them a little and hurt some parts in the quest for a little knowledge.

Anyway I do have the drives in the correct positions on the board 6-7 on the board and the jumper was set in the correct position. I pulled the jumper out this morning and had worse results, meaning it would not boot up at all, it just kept going to the "Reboot and select proper boot device or insert boot media in selected boot device and press a key" . So I put the jumper back in and it took the typical 2 times to start the computer. *I did not change any settings in the bios.
Here are a couple of pics of my setting in the bios also. Now I did have a MSI tech help me set this up too. So I am confident it was a correct install. I have not talked to a MSI guy yet about this particular issue because I have not had time or did not want to sit by the phone for a long period of time, but next week I will try to report the issue if I dont resolve it first.
Thanks for your time
Chris

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #76 on: 29-December-07, 18:03:36 »

Okay Fritzpeed, thanks..a couple of pictures are worth a thousand words.  You have your drives set up in the hardware raid position. When you pulled the jumper, it proved that your hardware raid drives are indeed setup in the Nvidia Raid bios.  In your "On Chip ATA Device" screen, change the Raid to "Ide".  You dont need raid enabled for the hardware raid. 

Ahh..before you change it to "Ide", use the F10 prompt to get into the Nvidia Raid bios...if you see any drives in the Nvidia raid screen "array discs"..move them to the left side to make them "available discs", then escape out of the raid bios.   If I'm correct..when you go into the Nvidia Raid bios..you will see your drives represented as a single 500gb drive labeled Scsi drive or something.  You should have no drives in the Nvidia raid unless you want to use it for additional raid drives, or unless you want to use the Nvidia software raid as a bootable drive. 

Here's MSI's link explaining hardware raid: http://global.msi.com.tw/index.php?func=prodfaqanswer&faq_no=1859&prod_no=1168&

Unfortunately, hardware raid is so simple, most people (myself included) manage to mess it up by figuring that you must load some drivers and it must have something to do with the Nvidia Raid. 

Now, what I dont know, is if you set up your hardware array in the Nvidia Raid Bios, and then loaded your OS, you may get an error message when booting?  Just make sure you select the proper boot device "Ext Sata device 8M" or something similar in your bios when you first reboot.  If you have trouble booting, you can always put the hardware raid back into the Nvidia raid bios, but then you will continue to suffer with the conflict caused by putting a hardware raid array into a software raid program.   Well, upwards and onwards.  Good luck,

Paul
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #77 on: 29-December-07, 19:14:06 »

Hey Paul,
Ok I pushed  F10 and go into the raid bios and this is what it showed below, I know the window you are talking about to decide what side to be on, it is in the initial setup. So I did nothing here because there was no choices.

I changed the Raid to Ide and restarted with no problems, but after this I cannot get into the Raid bios which I believe is correct. I am still running in raid since the hardware is set up that way with the jumper (shorting the JP1) and were the drives are connected to 6-7 correct?

 That link you sent me is page 2-15 on the users manual also, I know it well, but the tech from MSI told me the setting in the bios, lol. If they had little explanations like that link it could end some of the confusion. I am not impressed by there users manual it is very vague.
Thanks again for your time
Chris

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #78 on: 29-December-07, 21:12:14 »

Oh my, you have 2 500gb drives...wow!  Big raid drive.  Yep, you are all set..the tech from MSI obviously was'nt familiar with hardware raid..and the manual instructions would have been a lot clearer if they put in the sentence stating that drivers were not necessary for hardware raid.  You are correct about the Raid bios, once you set it to Ide, you don't have the option to "F10" into the Nvidia raid bios because it's not necessary.  You should be all set, and the cold boot issue should be resolved now that the Nvidia raid isn't trying to hijack the hardware raid array:)

Enjoy....Paul

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #79 on: 29-December-07, 23:49:44 »

Hey Paul,
Well I am sorry to say that it did not take care of the problem. I does go to the "Reboot and select proper boot device or insert boot media in selected boot device and press a key" screen much faster, but I still had to power down with the on/off button. Waited for the hard drives to stop running, then hit the power switch again and it started right up on the 2nd try. Man this is really weird. I hope I don't have to send the board back.
Just an update, works great when its running lol. This test was done after 2 hours of being shut off by the way.
chris
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #80 on: 30-December-07, 00:11:41 »

Hey Paul,
Well I am sorry to say that it did not take care of the problem. I does go to the "Reboot and select proper boot device or insert boot media in selected boot device and press a key" screen much faster, but I still had to power down with the on/off button. Waited for the hard drives to stop running, then hit the power switch again and it started right up on the 2nd try. Man this is really weird. I hope I don't have to send the board back.
Just an update, works great when its running lol. This test was done after 2 hours of being shut off by the way.
chris

Okay...you need to go into advanced bios and set the external device as your boot device (the scsi or ext device that your operating system is on...that will stop the "select proper boot device" message.  Typical boot sequence would be: Floppy drive A, CD Rom, Hard Drive, etc.  See your owner's manual for instructions how to set boot sequences. The board seems to working..just your setup was a problem from when you setup the Nvidia Raid unnecessarily.  If there is still Nvidia junk written to the Master Boot Record on the drives...you may be forced eventually to format and do a clean install using just hardware raid...:(   Let us know..

Paul
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #81 on: 30-December-07, 19:46:41 »

Hey Paul
If I am not mistaken all you wanted me to do was to put the Hard drive as 1st in the boot sequence correct? (see pic below) There are only the 2 hard drives in my system total. If I did this the way you suggested it did not work either. 

Also I found a picture of the reason why I got tech support in the 1st place when I built the machine. It was not seeing the hard drive then either. So we deleted the existing array and started all over and he walked me thru it and basically did it the same way I did it, but it saw the array this time and loaded the operating system. coincidence? I don't know if it will shed any light on anything but I am hoping you or someone else will see something and go AH HAAAAA thats the problem lol. Thats why I am doing the pics, as you said, they are worth a thousand words.
Thanks
Chris

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #82 on: 30-December-07, 23:43:48 »

??????????  What the heck Chris?  Lol..."Setup cannot continue"..?  Please dont tell me that you have the XP disc in the CD drive?  You should not get that message if you have already loaded the OS?  Now I'm as confused as you are.  I think that your OS is still looking for the Nvidia Stripe you originally setup. Again, most likely in the MBR. You may want to try downloading a Seagate diagnostic utility..I use WD drives so I dont know what's available from Seagate or what you can do with it.   Personally, I would do a low level format, reload WinXP Home using just the hardware raid config and take it from there?    Anyone else have a workaround for Chris..like where the temp files are from his WinXP setup that he may be able to delete or modify w/out formatting? 

BTW Chris..your bios pic is the way it's supposed to look when using hardware raid. 

Paul
« Last Edit: 30-December-07, 23:48:56 by Pchas01 »
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #83 on: 30-December-07, 23:54:03 »

@fritzpeed
Read Moan Guide and provide full details about PC, then open new own topic and explain the problem which you have there.

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #84 on: 30-December-07, 23:55:08 »

Hey Paul,
Quote
Lol..."Setup cannot continue"..?  Please dont tell me that you have the XP disc in the CD drive?
That was a month ago before all this cold boot stuff. This was my initial problem that I called MSI tech.
It happened during my first post. Sorry I hope I did not confuse anyone. I was just thinking there might be a connection. It has never done that since XP was loaded.
Chris
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #85 on: 31-December-07, 01:10:17 »

Sorry Bosskiller, it was not my intention to hijack the thread, I will start a new one.
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rhansme

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #86 on: 08-January-08, 06:45:24 »

Has any of you that have this problem found a solution? I have tried just about everything except remove my hardware raid array. I have not seen any action regarding this issue for some time.  ???
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fritzpeed

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #87 on: 08-January-08, 13:33:39 »

I don't know if it will apply to your situation, but I am probably going to RMA my board because they think it is a Raid Controller Problem at MSI. I posted here a few times then started my own thread. http://forum-en.msi.com/index.php?topic=113439.0
Chris
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rhansme

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #88 on: 09-January-08, 02:56:16 »

I  am using the 500G Segate drives on my array here. I have them set up in Raid 1 and the array works fine except for the cold boot issue. There are some workarounds, but it is silly to have to screw with it to get the damned thing to boot. Let me know what you hear from Segate if anything. I would be interested in their comments. My boot array is a pair of raptors in Raid 0 on the Nvidia ports and it seems to work well without any problems.

Ray
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psugrad1999

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #89 on: 09-January-08, 21:00:16 »

I ran in to a problem installing Vista 64 on to the hardware raid.  The installer found the raid, formated it.  But it could not install on to the drive.  I got an error "Unable to initial deployment" or something like that. 

After pulling a bunch of hair out, I finally pulled the drives off the hardware raid and set them up on the nvidia raid.  It installed perfectly....almost.  Have some other issues now :(
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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #90 on: 11-January-08, 22:21:08 »

Add me to the list of people with the Cold boot problems:

Regardless of Bios settings or HW used, The system refuses to detect the HW Raid chip on a cold boot up...
To me it looks like the BIOS is not waiting for the SI chip to power up fully before it does POSTesting. Looks like we're waitin for a BIOS update to fix this one...

(Note: Already tried every fix or tweak posted in this thread, None of them work...)

On a good note though, For me, IF it detects the drives, They work GREAT in vista x64! :P
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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #91 on: 13-January-08, 11:06:50 »

I was playing with this some more as I bought a new X38 board and cycled my motherboards out of my other computers.

anyway, I still get the cold boot issue and I bought a brand new pair of WD2500 Carviar RE drives and updated the firmware to what the compatibility listed and it still cold boots.  it usually only takes 1 reset now instead of several that were required from my other drives I tested.

also to clear up the nvraid issue.  It shouldn't cause any problems at all using the HW RAID through the nvraid menu.  In fact it is designed to work that way to allow you to add more drives to your array.

If you are only using two drives and both on the HW raid port 6&7 (Red & Black SATA ports), then it would be redundant to use use nvraid as the siI controller makes the raid act as a single standard SATA drive and won't require extra drivers as they are built in windows.  If you use nvraid then you'll need to load in extra drivers that are unneeded and will just add to the overhead of windows and slowing it down ever so slightly.

another issue I had was when I had my 36GB raptors installed.  i tried loading Vista and it said invalid drive or something and wouldn't install to them even though it was list in the install window.  I think it was seeing the two 36GB raptors and a single 36gb instead of a pair equal to 72GB. Vista requirements are a minimum 40GB drive.

my conclusion seemed to be either the MSI bios needs updating or the SiI chipset is whacked and not sure if it will be updateable through the bios or not.  it is a weird setup to get it to work and not sure the process it will take to make this work.  It seems to go from the SiI HW RAID chip, to the SiL eSATA chip, to the nv sata chip, then finally to the nvraid chip?  pretty whacky if you ask me.

well, it's after 2am and I need to get to bed.  hopefully this is readable.
-=Mark=-
« Last Edit: 16-January-08, 11:13:21 by MarkJohnson »
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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #92 on: 14-January-08, 09:46:34 »

I just remembered that I didn't do a low-level format after updating my firmware of hard drives.  I went to Western Digital and there download page seems down.  I was wondering if Pchas01 or someone could tell me the name of it so I can hopefully download it from an alternate site.

I downloaded UBCD and ran data Lifeguard Tools V11.2 and it is more of a diagnosis utility for DOS mode.  I know there is another version that does the low level stuff, but can't seem to remember the name of it.

-=Mark=-
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Pchas01

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #93 on: 14-January-08, 17:02:03 »

Hiya,

 To low level format, you need Data Lifgeguard Diagnostic Tools for DOS.  Load the file to floppy, I use this all the time..it will run from a USB stick too.  Heres the link:

http://support.wdc.com/download/?cxml=n&pid=999&swid=2

Good luck..if you cant d'load or their site is down..pm me and I will upload to a file server or just e-mail to you.

Paul
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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #94 on: 14-January-08, 23:36:42 »

I got it.  I noticed it was on the UBCD, but thought it was a regular data lifeguard.  I ran it just because it was a v5 and it turned out to be the one I needed.  I'm still setting up.  It just finished the writing zeros and now I'm doing the extended test to verify all is ok.  I already made an image so I just need to put the drives back on the HW raid and restore.  I'll let you know tomorrow if it still has the cold boot issue.

Crossing fingers
-=Mark=-
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rhansme

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #95 on: 15-January-08, 04:18:13 »

I am not going to wait for MSI any longer. I have ordered a new Gigabyte board. GA-X38-DQ6. From what I have seen in many forums they are not experiencing any cold boot issues and it appears Gigabyte's HW raid solution is robust and performs as advertised. I will report back if it does not. Oh yeah...They also recently issued a new bios.... My P6N may be sold or go into a Media Center PC for my living room some day.... I am pretty disappointed with the lack of response from MSI on this well known issue.
« Last Edit: 15-January-08, 04:49:54 by rhansme »
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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #96 on: 16-January-08, 11:39:18 »

did you mean a different board rhansme?  I looked up the GA-X38-DQ6 and it only lists using Intel's ICH9R chipset for using RAID which is software driven. 

I have almost given up hope on this P6N myself.  I just bought a new X38 board myself from DFI(i like their BIOSs for overclocking, tons of options.)  I just did a low-level format on my drives that are on the compatiblitiy list for the HW RAID and it still gets the cold boot issues.  I am beginning to think it is more of an issue with SiI than MSI.  I see one person list his chip on his motherboard and it is different than mine.  also some people have the issue and at least 1 person doesn't.  Probably the more like culprit would be Nvidia though, the 680i chipset has had lots of issues with all motherboard makers.

good luck with your new board and don't have too much fun with it.
-=Mark=-
« Last Edit: 16-January-08, 11:44:45 by MarkJohnson »
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rhansme

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #97 on: 17-January-08, 02:54:51 »

The GA-X38-DQ6 also has an on-board controller using the JMicron Chip and is called the GBB36X controller which is a hardware raid chip. If you look at the photo's you will see 2 purple sata receptacles and that is where they are attached to the board to enable the on-board JMicron chip. I have searched around several Gigabyte forums and have not ran across anyone with the "Cold Boot" issue. That is not to say there are not issues, but it appears that most are happy with the performance and have even ran across one person running a Raid5 array with success and fast speeds.

 This board the P6N is fine just as long as you leave it running. I have tried sending information to MSI and get the canned reply that I need to send more information and they will try to duplicate it in their lab. I also gave them 3 separate links to this their own forum, in hopes that maybe someone would actually take the time to see that this problem is pretty widespread among their users who have set up the Sil arrays.

 In the past I have been very happy with the MSI boards and support, but I will no longer recommend them for friends or family and will now give Gigabyte my business. MSI has been good in the past, but I do not see the same level of effort to satisfy their customers or fixes to problems.

 My main reason for this board was the Creative Audio Chip and the HW Raid. I have had problems with both...... "Dirty Words"    ;-))
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MarkJohnson

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #98 on: 17-January-08, 19:56:21 »

hmm, I'm not having your luck on searching for info on that chipset.  I went to JMicron and it isn't listed at all.  I'd be very interested in more info on it to how it works and if it has its own BIOS to configure.  as for the RAID 5, since it is only a two port connection that it won't work in raid 5 unless tied into the ICH9R which will slow it down considerably as it will only operate at the slowest drive.  That's assuming JMicron is RAID only like on the P6N.

I too bought the P6N Diamond for the HW RAID and X-Fi only.  I knew beforehand of these issues and bought anyway from my past experiences with MSI and their good support.  Unfortunately MSI has chosen to abandoned this board and left me out in the cold.  It will definitely take some time for them to prove to me they are responsible enough about their products before I'll buy another.  Asus is also on that list and after being away from them for a couple years I find there tech support has gotten worse and I check every once in a while.

Good luck with your new board
-=Mark=- 
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MB: MSI P6N Diamond V1.3
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rhansme

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Re: P6N Diamond users using hardware raid *cold boot issue*
« Reply #99 on: 26-January-08, 04:43:44 »

I've gone over to the Gigabyte dark side and have no problems with my X38 chipset. No more cold boot issues and my Raid arrays are "Both" working well.
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Main Rig - GA-X38-DQ6 - Intel Core 2 Duo E8400 -  Raid 0 w/2 ea WD 35G Raptors - Thermaltake 700W PSU - 8GB G Skill PC8000 -  Koolance Case - XFi Platinum Audio - Logitec Z680 5.1 Speakers - XFX 8800GTS 320 MB -  24" KDS Monitor LCD - SATA Blu-ray DVD-ROM Drive Model DH-4O1S-11  -  Asus Sata DVD Burner SATA  -  XP Pro SP2 -  Bios ver F8 -- 2nd Rig. K8N Neo-2 Plat. - FX53 - Enermax 565 p/s - Raid 0 - 2 x 1G Ballistix - Gainward 7600. Koolance Water cooled cpu and chipset. XPPro SP2 - 191T LCD.
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