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Author Topic: MSI K9N SLI Platinum (MS-7250) Ram Issue  (Read 9767 times)

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Crazy_Land1Topic starter

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MSI K9N SLI Platinum (MS-7250) Ram Issue
« on: 26-May-08, 14:28:32 »

Hey all

Has any one run across this, Windows reporting the wrong amount of Ram???

Here is my System spec's

MSI K9N SLI Platinum (MS-7250)
CPU Properties:
CPU Type                                         DualCore AMD Athlon 64 X2, 2800 MHz (14 x 200) 5600+
CPU Alias                                         Windsor
CPU Stepping                                    JH-F3
Instruction Set                                  x86, x86-64, MMX, 3DNow!, SSE, SSE2, SSE3
Original Clock                                    2800 MHz


[ DIMM1: Patriot Memory PSD21G8002 ]

Memory Module Properties:
Module Name                                       Patriot Memory PSD21G8002
Serial Number                                     None
Module Size                                       1024 MB (2 ranks, 4 banks)
Module Type                                       Unbuffered DIMM
Memory Type                                       DDR2 SDRAM
Memory Speed                                      DDR2-800 (400 MHz)
Module Width                                      64 bit
Module Voltage                                    SSTL 1.8
Error Detection Method                            None
Refresh Rate                                      Reduced (7.8 us), Self-Refresh

Memory Timings:
@ 400 MHz                                         5-5-5-16  (CL-RCD-RP-RAS) / 21-42-3-6-3  (RC-RFC-RRD-WR-WTR)
@ 266 MHz                                         4-4-4-11  (CL-RCD-RP-RAS) / 14-28-2-4-2  (RC-RFC-RRD-WR-WTR)
@ 200 MHz                                         3-3-3-8  (CL-RCD-RP-RAS) / 11-21-2-3-2  (RC-RFC-RRD-WR-WTR)

[ DIMM2: Patriot Memory PDC24G6400ELK ]

Memory Module Properties:
Module Name                                       Patriot Memory PDC24G6400ELK
Serial Number                                     None
Module Size                                       2048 MB (2 ranks, 8 banks)
Module Type                                       Unbuffered DIMM
Memory Type                                       DDR2 SDRAM
Memory Speed                                      DDR2-800 (400 MHz)
Module Width                                      64 bit
Module Voltage                                    SSTL 1.8
Error Detection Method                            None
Refresh Rate                                      Reduced (7.8 us), Self-Refresh

Memory Timings:
@ 400 MHz                                         5-5-5-12  (CL-RCD-RP-RAS) / 21-42-3-6-3  (RC-RFC-RRD-WR-WTR)
@ 266 MHz                                         4-4-4-8  (CL-RCD-RP-RAS) / 14-28-2-4-2  (RC-RFC-RRD-WR-WTR)
@ 200 MHz                                         3-3-3-6  (CL-RCD-RP-RAS) / 11-21-2-3-2  (RC-RFC-RRD-WR-WTR)

    Enhanced Performance Profile:
      Profile Name                                      High Frequency
      Optimal Performance Profile                       Yes
      Memory Speed                                      DDR2-800 (400 MHz)
      Voltage                                           2.0 V
      Memory Timings                                    5-5-5-12  (CL-RCD-RP-RAS)
      Row Cycle Time (tRC)                              22T
      Command Rate (CR)                                 2T
      Write Recovery Time (tWR)                         6T

  [ DIMM3: Patriot Memory PSD21G8002 ]

    Memory Module Properties:
      Module Name                                       Patriot Memory PSD21G8002
      Serial Number                                     None
      Module Size                                       1024 MB (2 ranks, 4 banks)
      Module Type                                       Unbuffered DIMM
      Memory Type                                       DDR2 SDRAM
      Memory Speed                                      DDR2-800 (400 MHz)
      Module Width                                      64 bit
      Module Voltage                                    SSTL 1.8
      Error Detection Method                            None
      Refresh Rate                                      Reduced (7.8 us), Self-Refresh

    Memory Timings:
      @ 400 MHz                                         5-5-5-16  (CL-RCD-RP-RAS) / 21-42-3-6-3  (RC-RFC-RRD-WR-WTR)
      @ 266 MHz                                         4-4-4-11  (CL-RCD-RP-RAS) / 14-28-2-4-2  (RC-RFC-RRD-WR-WTR)
      @ 200 MHz                                         3-3-3-8  (CL-RCD-RP-RAS) / 11-21-2-3-2  (RC-RFC-RRD-WR-WTR)

  [ DIMM4: Patriot Memory PDC24G6400ELK ]

    Memory Module Properties:
      Module Name                                       Patriot Memory PDC24G6400ELK
      Serial Number                                     None
      Module Size                                       2048 MB (2 ranks, 8 banks)
      Module Type                                       Unbuffered DIMM
      Memory Type                                       DDR2 SDRAM
      Memory Speed                                      DDR2-800 (400 MHz)
      Module Width                                      64 bit
      Module Voltage                                    SSTL 1.8
      Error Detection Method                            None
      Refresh Rate                                      Reduced (7.8 us), Self-Refresh

    Memory Timings:
      @ 400 MHz                                         5-5-5-12  (CL-RCD-RP-RAS) / 21-42-3-6-3  (RC-RFC-RRD-WR-WTR)
      @ 266 MHz                                         4-4-4-8  (CL-RCD-RP-RAS) / 14-28-2-4-2  (RC-RFC-RRD-WR-WTR)
      @ 200 MHz                                         3-3-3-6  (CL-RCD-RP-RAS) / 11-21-2-3-2  (RC-RFC-RRD-WR-WTR)

    Enhanced Performance Profile:
      Profile Name                                      High Frequency
      Optimal Performance Profile                       Yes
      Memory Speed                                      DDR2-800 (400 MHz)
      Voltage                                           2.0 V
      Memory Timings                                    5-5-5-12  (CL-RCD-RP-RAS)
      Row Cycle Time (tRC)                              22T
      Command Rate (CR)                                 2T
      Write Recovery Time (tWR)                         6T

Now about a week ago i had 4x1gig of the Patriot Memory and windows under control panel/system said there was 2 gigs of ram, so i took all ram out and put 1 of them in slot 1 and tested it and it read 1gig, i did that with all ram cards in slot 1 and they all worked in windows as 1gig each, then i did that with each slot and they all worked ok, so a few days ago i bought 4gigs of Patriot Memory at 2gigs each and put those in with 2x1gig ram and rebooted windows to find out that windows still reported only 2gigs...

The hole time what i find funny is that the board it self reported 4gigs with 4x1gig and then still reported 2gigs in windows, with 2x2gig and 2x1gig cards installed the board reported 6gigs and in windows only reported 2gigs, with the 2x2gig only installed the board reported 4 gigs and in windows it only reported 2gigs.

I did all the updates for the board including the BIOS and i still get the same amount of ram in windows, other thing is my wife's board (the same one as mine) has Patriot Ram in it at 3x1gig and windows reports all 3gigs of her ram.
I know Windows XP 32bit can only read up to 4gigs but for some reason i have lost 2 out of 4gigs and 2 out of 6gigs...

So if any one has any idea's let me know, and thanks for any ones help ahead of time :D
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MSI K9N SLI Platinum (MS-7250) BIOS 1.11
DualCore AMD Athlon 64 X2, 2800 MHz (14 x 200) 5600+
2x2gig Patriot Memory PDC24G6400ELK
2x1gig Patriot Memory PSD21G8002
2x NVIDIA GeForce 8500 GT  (512 MB)
WDC WD2500JS-58NCB1  (250 GB)
TSSTcorp CD/DVDW SH-S183L
Antec 600 watt PSU
XGBOX Dragon Case
Razer Diamonback Mouse
Razer Keyboard
WinXP Pro SP3

Svet

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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #1 on: 26-May-08, 16:07:15 »

Can we known full details about your PC configuration? Read >>Posting Guide<<

"I did all the updates for the board including the BIOS "

That means BIOS 1.11?
32bit OS can up to 3GB, don't expect more.
Go to BIOS and locate option "SoftWare Memory Hole" and Enabled it, then re-check
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Crazy_Land1Topic starter

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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #2 on: 26-May-08, 19:12:46 »

Can we known full details about your PC configuration? Read >>Posting Guide<<

"I did all the updates for the board including the BIOS "

That means BIOS 1.11?
32bit OS can up to 3GB, don't expect more.
Go to BIOS and locate option "SoftWare Memory Hole" and Enabled it, then re-check


Ok i updated my sig, hope that helps with this.. also the psu in the case i can't read all of what the lable says due to the way the case is made i would have to pull it out.. That i can do later on and update that info, as for the BIOS yes ver 1.11.
And the "SoftWare Memory Hole" is Enabled, if i turn that off them my system will not boots at all and i have to clear the cmos.

If there is any more info you need let me know and i will get it to you.
Thanks
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MSI K9N SLI Platinum (MS-7250) BIOS 1.11
DualCore AMD Athlon 64 X2, 2800 MHz (14 x 200) 5600+
2x2gig Patriot Memory PDC24G6400ELK
2x1gig Patriot Memory PSD21G8002
2x NVIDIA GeForce 8500 GT  (512 MB)
WDC WD2500JS-58NCB1  (250 GB)
TSSTcorp CD/DVDW SH-S183L
Antec 600 watt PSU
XGBOX Dragon Case
Razer Diamonback Mouse
Razer Keyboard
WinXP Pro SP3

Svet

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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #3 on: 27-May-08, 06:20:27 »

Take out the 2nd VGA, and re-check.
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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #4 on: 27-May-08, 06:54:35 »

Your ram order is wrong!
Put the 2GB memory modules in the system and check for Dual-channel with CPU-z, once they are running Dual-channel you can add the other sticks.
You are mixing channels and sizes.
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Crazy_Land1Topic starter

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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #5 on: 27-May-08, 14:31:07 »

Your ram order is wrong!
Put the 2GB memory modules in the system and check for Dual-channel with CPU-z, once they are running Dual-channel you can add the other sticks.
You are mixing channels and sizes.

Hey guys

Ok i pulled all the ram and looked in the book and put a stick of 2gig in dimm 1 and 3 like the book said then booted the system with just the 4gigs and the board said it was running dual. I then added the other 2 1gig sticks to dimm 2 and 4 and booted to see it say dual channel, that was good.
I booted into windows and still only have 2gigs in the control panel/system and then checked cpu-z

Module 1 DDR2, PC2-6400 (400 MHz), 2048 MBytes, PDP Systems
Module 2 DDR2, PC2-6400 (400 MHz), 1024 MBytes, PDP Systems
Module 3 DDR2, PC2-6400 (400 MHz), 2048 MBytes, PDP Systems
Module 4 DDR2, PC2-6400 (400 MHz), 1024 MBytes, PDP Systems

This is what Everest reads out, so its at a lose as to why i only get 2gigs when in windows when i have 6..

Any ways thanks for your help guys, i will still try to work on this so keep the idea's come :D

CPU Type                   DualCore AMD Athlon 64 X2, 2800 MHz (14 x 200) 5600+
Motherboard Name       MSI K9N SLI Platinum (MS-7250)  (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Dual Gigabit LAN, IEEE-1394)
Motherboard Chipset    nVIDIA nForce 570 SLI, AMD Hammer
System Memory           2048 MB  (DDR2-800 DDR2 SDRAM)
BIOS Type                  AMI (04/07/08)
Communication Port      Communications Port (COM1)
Communication Port      Printer Port (LPT1)
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MSI K9N SLI Platinum (MS-7250) BIOS 1.11
DualCore AMD Athlon 64 X2, 2800 MHz (14 x 200) 5600+
2x2gig Patriot Memory PDC24G6400ELK
2x1gig Patriot Memory PSD21G8002
2x NVIDIA GeForce 8500 GT  (512 MB)
WDC WD2500JS-58NCB1  (250 GB)
TSSTcorp CD/DVDW SH-S183L
Antec 600 watt PSU
XGBOX Dragon Case
Razer Diamonback Mouse
Razer Keyboard
WinXP Pro SP3

Crazy_Land1Topic starter

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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #6 on: 27-May-08, 14:54:00 »

Hey Bosskiller

I just did what you said to do, i removed my second video card and noticed some thing, when i turn my system on i get the video card info listed on the screen first, that i know is normal for some video cards since i have seen that many time befor...
Then the system goes to the next screen that is the scan screen for the ram,hdds,cd-roms,cpu, the one that has the BIOS ver info with the smae msi logo on the right.
On that screen my system scans the ram since i have fast boot turned off so i can see all that, but it scans to 2047 stops for 3 seconds and then continues to scan the rest of the ram up to 6147 or some thing like that i can't remember what the last 2 numbers are.

Then it flips to the next screen that lists all that is on the board and stops there with a 10 second count down that says hit (esc) to boot so i hit Pause cause i want to read the info and here is what i found, in the memery listing it says base memery 640k, normal for all motherboards but under extended memery it says 2047.

So from what i see there for some reason the board counts the 6gigs but is only using 2 out 6.

Hope this helps you out more and any one else, i know im sitting here banging my head on my desk trying to figure that out lol.
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MSI K9N SLI Platinum (MS-7250) BIOS 1.11
DualCore AMD Athlon 64 X2, 2800 MHz (14 x 200) 5600+
2x2gig Patriot Memory PDC24G6400ELK
2x1gig Patriot Memory PSD21G8002
2x NVIDIA GeForce 8500 GT  (512 MB)
WDC WD2500JS-58NCB1  (250 GB)
TSSTcorp CD/DVDW SH-S183L
Antec 600 watt PSU
XGBOX Dragon Case
Razer Diamonback Mouse
Razer Keyboard
WinXP Pro SP3

Fredrik

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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #7 on: 27-May-08, 19:50:41 »

To rationalize, is it safe to say that Windows is the only bad apple here?  :lol_anim:  Perhaps that is where to start next step of troubleshooting. Since the IRQ table, hard ware list, also takes a while...

Exchange the video card you have installed to the other one.

I would also turn Fast boot on.
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Crazy_Land1Topic starter

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Re: MSI K9N SLI Platinum (MS-7250) Ram Issue
« Reply #8 on: 27-May-08, 23:28:35 »

To rationalize, is it safe to say that Windows is the only bad apple here?  :lol_anim:  Perhaps that is where to start next step of troubleshooting. Since the IRQ table, hard ware list, also takes a while...

Exchange the video card you have installed to the other one.

I would also turn Fast boot on.

I would have to say no, from the years that i have played around with computers i do know that all mb's read 2 memory spots, 1 is the base that is normaly 640k and then there is the Extended Memory and that depends on the ram you have in your system, so if you have 1gig it would say 1048/1047 and 2 gigs would be 2048/2047, the read out of 1047/2047 some times is just the ram, my second system that had 1 gig was showing 1047 when this board showed 1048 that is normal from what i understand.

If your board has 1gig, i.e. 1047 then windows will show 1 gig, if you have 1.5gig, i.e. 1547 or some thing like that windows will show 1.5gig, Windows only sees what the board lets it see upto 4gig for the 32bit version from what i understand so its not windows that is the problem it is the board.
And this also depends on if you have onboard video too or not, in my case i don't have onboard video so i would get the full amount or close to it.

No matter what i do with the ram all i get in the extended memory is 2047 or 2 gig, that is with 2x1gig sticks 1x2gig 1x2gig+1x1gig, 2x2gig, 2x2gig+1gig and 2x2gig+2x1gig all end up showing only 2gig in the extended memory spot, that is both under dual and single channel ram...

Also on the turning fast boot on i normaly have it on just turned it off so i can see what the board what reading out for the ram
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MSI K9N SLI Platinum (MS-7250) BIOS 1.11
DualCore AMD Athlon 64 X2, 2800 MHz (14 x 200) 5600+
2x2gig Patriot Memory PDC24G6400ELK
2x1gig Patriot Memory PSD21G8002
2x NVIDIA GeForce 8500 GT  (512 MB)
WDC WD2500JS-58NCB1  (250 GB)
TSSTcorp CD/DVDW SH-S183L
Antec 600 watt PSU
XGBOX Dragon Case
Razer Diamonback Mouse
Razer Keyboard
WinXP Pro SP3
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