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Author Topic: MS-1651 GX620 Keyboard Issues  (Read 3272 times)

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Dr_GatsTopic starter

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MS-1651 GX620 Keyboard Issues
« on: 01-September-09, 18:41:41 »

Sorry to start what may be a duplicate thread, but I am in desperate need of some help clearing things up.

I have a MS-1651/GX620

Since I bought the thing it has had a problem similar to the one described at

https://forum-en.msi.com/index.php?topic=122245.0

Unfortunatley it wouldn't let me reply to the thread for some reason, maybe because it was old or locked, anyways. When I first noticed the problem with the keyboard randomly locking up I sent it into the reseller I got it from. When it got back, i noticed the BIOS was updated (had a new boot up graphic). After clearing up some registry issues they were kind enough to leave me with I found that the keyboard was still locking up, which has led me (after lengthy fights with said reseller) to this thread.

After reading I went and checked, my BIOS is at v 1.0Z (6/25/09), and my EC is at 4.23 (9/8/08). This seems to be a newer version of BIOS than what was discussed in the above thread, but the old version of the EC. Since I have pretty much zero communication from the reseller at this point as to what they did to my lappy, I can only draw my own conclusion that they updated the BIOS without updating the EC. From what I read this is bad. The laptop still turns on and works OK, but I still have the lockup issuewith the keyboard. I assume I need to update the EC to the 4.27 that was talked about in the above thread, but what procedures should I take, seeing as how my BIOS has already been flashed?

Thanks for any and all help!
Dr Gats
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Svet

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Re: MS-1651 GX620 Keyboard Issues
« Reply #1 on: 01-September-09, 18:54:34 »

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Dr_GatsTopic starter

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Re: MS-1651 GX620 Keyboard Issues
« Reply #2 on: 01-September-09, 19:07:08 »

I won't have any issues since my BIOS was updated before hand? Just checking, as this was a problem expressed in the other thread.
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Svet

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Re: MS-1651 GX620 Keyboard Issues
« Reply #3 on: 01-September-09, 19:08:18 »

nop, bios version has no matter. you have to update the ec firmware to ver 4.31 to resolve the issue
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Dr_GatsTopic starter

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Re: MS-1651 GX620 Keyboard Issues
« Reply #4 on: 01-September-09, 19:11:53 »

Thank you so much! You guys are awesome, MSI has yet to ever let me down! :agrees:

As soon as I get home I'll try this out.
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Svet

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Re: MS-1651 GX620 Keyboard Issues
« Reply #5 on: 02-September-09, 11:08:03 »

If you need further help let us know :)
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