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Author Topic: 790FX-GD70 Freezing up when playing games  (Read 16681 times)

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ElumisTopic starter

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790FX-GD70 Freezing up when playing games
« on: 18-October-09, 21:45:13 »

I've read alot of topics of peoples computer hard freezing and having to reboot but couldn't find an answer so I decided to post

My computer runs fine if i'm just on the internet or running programs that are small but when I open a game like WoW or CSS it will freeze sometimes almost instantly and sometimes it takes awhile. When it freezes it totally locks up i cant do anything like ctrl+alt+del and the sound freezes too.

I recently built this and I've read a lot of people saying its the ram and people saying its my graphics card so i'm not sure which.

Things ive done:
1. Updated my Bios to 1.6
2. Messed around with changing volts on my memory and setting it to T2 but i don't really know what all that does i was just following recommendations none of it worked tho

Took some screen shots...

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Re: 790FX-GD70 Freezing up when playing games
« Reply #1 on: 18-October-09, 22:18:28 »

It seems to me your system is all current high end components,except for your graphics card.It only contains 256mb of memory,not hardly enough for todays games.Your graphics card is your bottleneck,slowing your system down.Try to lower your graphics settings in your games,and playing at lower resolutions,and see if that helps.If it does,you will know your card needs upgrading.
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ElumisTopic starter

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Re: 790FX-GD70 Freezing up when playing games
« Reply #2 on: 18-October-09, 22:36:42 »

It seems to me your system is all current high end components,except for your graphics card.It only contains 256mb of memory,not hardly enough for todays games.Your graphics card is your bottleneck,slowing your system down.Try to lower your graphics settings in your games,and playing at lower resolutions,and see if that helps.If it does,you will know your card needs upgrading.

I took the graphics card out of an older computer and it didn't have any problems when i was using it then, it used to play games fine so i dont think its my graphics card not being good enough. i recently bought a HIS H487Q1GH Radeon HD 4870 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card from new egg so ill be able to rule that out soon.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #3 on: 19-October-09, 13:17:55 »

Quote
OCZ Platinum 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 2000 (PC3 16000) Dual Channel Kit Desktop Memory Model OCZ3P20004GK

How is this memory currently set up? What speed do you have it running at?

Phenom II CPU only natively supports up to 1333mhz memory clock speed, try running at that speed (667mhz) if you're not already, and see if it makes a difference.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #4 on: 19-October-09, 14:23:48 »

When did you install the AMD Overdrive utility? is it there from the beginning? If so, uninstall it and retry.
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ElumisTopic starter

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Re: 790FX-GD70 Freezing up when playing games
« Reply #5 on: 19-October-09, 15:55:22 »

When did you install the AMD Overdrive utility? is it there from the beginning? If so, uninstall it and retry.

I uninstalled it and it didn't fix the problem but it has been there since i put the CPU in. I have overclocking center from msi also should i uninstall that also?

How is this memory currently set up? What speed do you have it running at?

Phenom II CPU only natively supports up to 1333mhz memory clock speed, try running at that speed (667mhz) if you're not already, and see if it makes a difference.

its running at 1033 and I've turned it down slower that didn't work ether, it still freezes a few seconds into the game.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #6 on: 19-October-09, 17:02:10 »

 When was the last time you de-fragged your harddrive? If you have a lot of fragmented files and have been constantly adding new information it could slow your overall rig down.

 As for the memory, try running it @ 1066 @ 1.5v. It should pull that no problem. Set the settings to auto, you'll probably get timings like 7-7-7-20-1T. You might also want to consider running memtest to see if there are any errors. I had a stick of Corsair XMS fail after only 20 days.

 Good luck.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #8 on: 19-October-09, 20:17:41 »

 nt650_999, take another look and you will see it's +12V1~20A and +12V2~17A so don't just ignore the 2nd +12V rail
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Re: 790FX-GD70 Freezing up when playing games
« Reply #9 on: 20-October-09, 08:43:24 »

It took this long for someone to notice it's a low amp 2 rail power supply?  It gets a new power supply or it gets the hose again.

20 AMP max on one rail.

pic

 That 1 rail that says its 22 amps max can actually output more than 22A. The +12v is split in to 2 rails, so whatever it needs to supplement it'll pull from the 17A rail or vice versa.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #10 on: 20-October-09, 09:09:45 »

But the point of multiple rails is to split the power up to ensure safety by reducing the heat load (i.e., less likelihood in a high resistance short that your box will catch on fire).  All the rails surely come from a single 12v source on a low end low power PSU.  It's not exactly scavenging from one rail to the other since both rails get their juice from the same place.  Still, the rail will heat up if it is over amping, heat increases resistance, which increases voltage.  How the PSU and mobo deal with that, I don't know.

Voltage = Current * Resistance

Resistance generally goes up with heat.

Over amp a rail and it will get hot.  Presumably there is a limit on how much the PSU will allow itself to over amp a rail before it takes action to prevent a lawsuit.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #11 on: 20-October-09, 11:42:11 »

Yes, we know that. But let's start with the simple things first.
Elumis -- you have OC center installed as well. yes, uninstall that too. If you have the green power center installed, that too. Just get rid of all the OC-tools that are installed. Run a  registry cleaner and retry.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #12 on: 20-October-09, 12:30:40 »

But the point of multiple rails is to split the power up to ensure safety by reducing the heat load (i.e., less likelihood in a high resistance short that your box will catch on fire).  All the rails surely come from a single 12v source on a low end low power PSU.  It's not exactly scavenging from one rail to the other since both rails get their juice from the same place.  Still, the rail will heat up if it is over amping, heat increases resistance, which increases voltage.  How the PSU and mobo deal with that, I don't know.

Voltage = Current * Resistance

Resistance generally goes up with heat.

Over amp a rail and it will get hot.  Presumably there is a limit on how much the PSU will allow itself to over amp a rail before it takes action to prevent a lawsuit.

 Very true, I was merely stating how it actually works. No matter what it says the rail can and will conduct more current through it than what is advertised. Is that good? Probably not. But that's how it works. I read a lot about the subject when I was debating whether to get a single rail or a multirail PSU. Since internally MOST power supplies come from a single rail (not all however), I figured whats the point of a mutlirail if it overamps anyway. 
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Re: 790FX-GD70 Freezing up when playing games
« Reply #13 on: 20-October-09, 12:33:47 »

Buzz, many split-rail PSUs, if not most, have limiters on each rail so that no more than the max output, amps, will flow through that rail--even if all the rails feed of one source.  So if a rail has a limiter and is rated for 17A, you won't get more out of it if needed for that rail.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #14 on: 20-October-09, 12:46:42 »

Can we now go back to the topic at hand?
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Re: 790FX-GD70 Freezing up when playing games
« Reply #15 on: 20-October-09, 15:00:49 »

Can we now go back to the topic at hand?

Well, this sort of is the topic at hand.  The power supply cannot be ruled as a possible cause unless we can show that no rail is over taxed or that over-taxed rails will not fail on some sort of internal safety device.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #16 on: 20-October-09, 23:38:59 »

Buzz, many split-rail PSUs, if not most, have limiters on each rail so that no more than the max output, amps, will flow through that rail--even if all the rails feed of one source.  So if a rail has a limiter and is rated for 17A, you won't get more out of it if needed for that rail.

 Mike I don't think it's regulated at each rail specifically. IIRC, the main rail is whats actually regulated (I'm sure it varies from manufacturer to manufacturer) and keep the amps down. I think the PSU is OK as long as the rated output current doesn't exceed its max amperage.  Since it's really just a single rail anyway.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #17 on: 21-October-09, 00:50:49 »

Ok so what ive down since i last posted is delete all my overclocking programs (AMD Overdrive, Overclocking Center) and run a registry check with CCleaner but the problem is still there i recently had another problem were it would hang up when powering on and nothing would work it wouldn't show anything on the screen but it would be powered on and i saw other people with that problem and they said move the ram into different slots so i did that and right now the ram is sitting in slot 2 and 4 and it works but if i try to put it in 1 and 2 it wont turn on. I probably should of included this in my initial post but it slipped my mind :P

Out of that whole power supply argument you guys decided that my power supply was good enough didn't you? thats what I got out of it at least (I'm not the best with hardware)

Anything else I can try?
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Re: 790FX-GD70 Freezing up when playing games
« Reply #18 on: 21-October-09, 02:50:58 »

 If it doesn't post in slot 1 then I'd check the slot for debris. If there's nothing there, it very well could be defective. Have you contacted MSI tech support?
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Re: 790FX-GD70 Freezing up when playing games
« Reply #19 on: 21-October-09, 08:14:04 »

If it doesn't post in slot 1 then I'd check the slot for debris. If there's nothing there, it very well could be defective. Have you contacted MSI tech support?

I checked the slot for debris there wasn't any and no I haven't contacted MSI tech support. I will do that today, but I had the freezing problem before I had to move my ram into different slots.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #20 on: 21-October-09, 14:09:52 »

Memory: if it sits in 2 and 4, the system runs in single channel mode, it's crippled that way. It should be in 1 and 2, but that obiously doesn't work for you.
Just to verify:
- does the system boot with one dimm in dimm 1 only?
- does the system boot with dimms 1 and 3 filled?

Power supply: no, it was not decided that the psu is good enough. But if there are a few other things to rule out first that don't cost money, then that's prefered as first step. The psu can be the wak link here. It's split-rail and that's a drawback, always. Split-railed power supplies often lack quality and stability.

@nt650_999 an Buzz: yes, the psu is an option for troubleshooting. Let's not discuss the pros and cons of split-railed psu's, etc. This is not the place. Just stick to the fact that the psu could be the wakest link here.

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Re: 790FX-GD70 Freezing up when playing games
« Reply #21 on: 21-October-09, 15:02:21 »

Is it AMD tested memory?  doubt it, as I see only Intel stuff.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #22 on: 21-October-09, 15:14:50 »

This is what OCZ recommends for the board:

Upgrade Configuration for: MSI

Model: MSI 790FX-GD70
System Specs
Type of system:   Motherboards
Bus Architecture:   PCI
CPU Type:   Phenom II X4

Memory Specs
Standard Memory:   
Maximum Memory:   16384 MB
Memory Expansion:   4

Model Specs
Model Comments:   AMD 790FX, 2600 FSB, ATX
CPU Comments:   Phenom II X4
COMPATIBLE MEMORY
Description    Mfr SKU/OEM#    OCZ Technology Part No.
512MB, 1066MHz, DDR3-1066 PC3-8500, 240p DIMM, 1.5v         
512MB, 1333MHz, DDR3-1333 PC3-10600, 240p DIMM, 1.5v         
512MB, 800MHz, DDR3-800 PC3-6400, 240p DIMM, 1.5v         
1GB, 1066MHz, DDR3-1066 PC3-8500, 240p DIMM, 1.5v         OCZ310661GB
1GB, 1333MHz, DDR3-1333 PC3-10600, 240p DIMM, 1.5v         OCZ313331GB
1GB, 800MHz, DDR3-800 PC3-6400, 240p DIMM, 1.5v         
2GB, 1066MHz, DDR3-1066 PC3-8500, 240p DIMM, 1.5v         OCZ310662GB
2GB, 1333MHz, DDR3-1333 PC3-10600, 240p DIMM, 1.5v         OCZ313332GB
2GB, 800MHz, DDR3-800 PC3-6400, 240p DIMM, 1.5v         
4GB, 1066MHz, DDR3-1066 PC3-8500, 240p DIMM, 1.5v         
4GB, 1333MHz, DDR3-1333 PC3-10600, 240p DIMM, 1.5v         
4GB, 800MHz, DDR3-800 PC3-6400, 240p DIMM, 1.5v         

---------------------

OCZ3P20004GK is not listed.  That it won't boot with one stick in slot 1 is telling.

The OCZ configurator is motherboard centered and did not give me an option to select an AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB L2 Cache 6MB L3 Cache Socket AM3 80W Dual-Core Processor.  Still, assuming the processor would handle it, which is a big assumption, it does not appear to be AMD happy ram.  You might get a more authoritative answer if you can find a box with same mobo and processor and check that system but I'm thinking you need new RAM.
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ElumisTopic starter

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Re: 790FX-GD70 Freezing up when playing games
« Reply #23 on: 21-October-09, 16:23:09 »

- does the system boot with one dimm in dimm 1 only?
- does the system boot with dimms 1 and 3 filled?

It wont boot if i only use 1 stick in dimm 1 or if 1 and 3 are filled but 2 and 3 are fine and so is 2 and 4 as long as its not in the first slot i guess.

if its my ram and I need to buy new ram would this ram be an ok set or is there something thats better. I don't really care about speed I just want it to work
http://www.newegg.com/Product/Product.aspx?Item=N82E16820227448
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BuzzLightBeer

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Re: 790FX-GD70 Freezing up when playing games
« Reply #24 on: 21-October-09, 16:47:51 »

 have you tried it in slots 3 & 4? I don't know if this will work or not, but if it does at least it'll run in dual channel mode.

 And if it does work just fine in those slots then the assumption would be that the first slot is actually bad and you should RMA the board.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #25 on: 21-October-09, 16:49:36 »

Lower memory frequency to say 1333, or even lower. Use recommended voltage or even a notch more. Freezing is normally processor or graphics processor overheating. Good cooling may not be enough if (erraneous) signals to and fro the processor spirals. - Memory speaks bad language, the processor thinks.  :smile:
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ElumisTopic starter

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Re: 790FX-GD70 Freezing up when playing games
« Reply #26 on: 21-October-09, 17:10:22 »

have you tried it in slots 3 & 4? I don't know if this will work or not, but if it does at least it'll run in dual channel mode.

 And if it does work just fine in those slots then the assumption would be that the first slot is actually bad and you should RMA the board.

It works in 3 and 4 the first slot used to work tho I guess it went bad.

Lower memory frequency to say 1333, or even lower. Use recommended voltage or even a notch more. Freezing is normally processor or graphics processor overheating. Good cooling may not be enough if (erraneous) signals to and fro the processor spirals. - Memory speaks bad language, the processor thinks.  :smile:

I have it running at 1066 and I've put the volts up to 1.9 and the problem was still there. As for overheating all my temps are pretty normal, I think. I doubt my processor is overheating but the graphics card might be, tomorrow I should have my new one and ill put that in and see how it does.


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Re: 790FX-GD70 Freezing up when playing games
« Reply #27 on: 21-October-09, 17:15:11 »

Try with side door open. It is important the graphics card fan gets lots of fresh air to consume.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #28 on: 21-October-09, 17:32:07 »

Go in the BIOS and set :

-Hypertransport at 800 M (HT Multiplayer at 4 ,HTT clock at 200) ,
-lock the PCI -E clock at 100Mhz ,
-set the RAM voltage to the manufacturer maximum recommended.

After you do this do a full Check Disk on the system partition with the included Windows utility .
The CPU should be default (no core unlock atempts).

Edit:Almost forgot ,Spread Spectrum should be disabled in BIOS as well.Try with Cool And Quiet feature on or off too.
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ElumisTopic starter

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Re: 790FX-GD70 Freezing up when playing games
« Reply #29 on: 21-October-09, 17:41:16 »

Try with side door open. It is important the graphics card fan gets lots of fresh air to consume.

Yeah i have the side door open and i have a separate fan pointing right at my graphics card and its sitting in an open area.
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*AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB L2 Cache 6MB L3 Cache Socket AM3 80W Dual-Core Processor
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ElumisTopic starter

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Re: 790FX-GD70 Freezing up when playing games
« Reply #30 on: 21-October-09, 23:08:18 »

Go in the BIOS and set :

-Hypertransport at 800 M (HT Multiplayer at 4 ,HTT clock at 200) ,
-lock the PCI -E clock at 100Mhz ,
-set the RAM voltage to the manufacturer maximum recommended.

After you do this do a full Check Disk on the system partition with the included Windows utility .
The CPU should be default (no core unlock atempts).

Edit:Almost forgot ,Spread Spectrum should be disabled in BIOS as well.Try with Cool And Quiet feature on or off too.

I clocked all that stuff down and put my voltage to 1.92 on my ram and then ran a Error Check on my hard drive and it didn't find anything.
Spread Spectrum is disabled and I tried it with Cool and Quiet on auto, Enabled, and Disabled and it would still freeze when i opened up a game or watched a movie. Hopefully the new graphics card will solve this if not ill buy ram and see what MSI says about the first dimm not working.
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*AMD Phenom II X2 550 Black Edition Callisto 3.1GHz 2 x 512KB L2 Cache 6MB L3 Cache Socket AM3 80W Dual-Core Processor
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Re: 790FX-GD70 Freezing up when playing games
« Reply #31 on: 22-October-09, 11:57:38 »

 Elumis, Have you run memtest(use version 3.5)? Go to that site and make a bootable disk (.iso). You'll probably need a program like MagicISO Maker to make it. As far as I could tell it's free, just click the download button.
 Let memtest do what it needs to and report back.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #32 on: 22-October-09, 12:18:07 »

The system boots in DC mode with 3/4 filled.
It doesn't when 1/2 filled.

RMA the board, first memory slot is bad.
Can you inspect it? Is there something in it? Any damage you can see?
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Re: 790FX-GD70 Freezing up when playing games
« Reply #33 on: 22-October-09, 14:31:03 »

Elumis , i think your problem is CPU memory controler related (defective CPU) or motherboard related ,having in mind you say that one of the DIMM-s doesnt seem to work.I dont think video card upgrade will help with your problem.
You should swap all your components in some known to work/good PC and eliminate the problematic elements.
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Re: 790FX-GD70 Freezing up when playing games
« Reply #34 on: 22-October-09, 15:03:25 »

I just read the topic again and I think that one step is skipped, so don't RMA the board just yet.

Please try this:
- Install one dimm in a slot of which you know it will boot.
- Let the pc post and enter the bios
- Go to Cell Menu and then set fsb/dram ratio to 1:1
- Set DRAM Voltage to the prefered voltage, 1.95 for this RAM.
- Go to the Advanced DRAM configuration menu
- Set DRAM Timing Mode to [Both]
- Then set Cas Latency to [10] (Yes, that is slow, but it has to be)
- Set Command Rate to [2T]
Hit F10 and check that the board reboots allright. If it does, shut it down and set the same dimm in slot 1. It really should boot now with the low latency set.
If it does boot, then this RAM is really not good for your system. Contact OCZ or your retailer for a solution (other ram, rebate, etc).
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Re: 790FX-GD70 Freezing up when playing games
« Reply #35 on: 22-October-09, 22:03:08 »

For this BIOS, when you set advance to "BOTH", you will have the option to set timings for both banks.  That is, it lets you set your timings manually for each bank separately, so make sure you either set timings for both banks manually or that know which set corresponds to which bank (they're not labeled).
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Re: 790FX-GD70 Freezing up when playing games
« Reply #36 on: 22-October-09, 22:14:44 »

 So out of curiosity is it actually bad to run your memory in slots 3&4 as opposed to the recommended 1&2? Because if you can run it without issue, that would solve the tall ram/cpu heatsink interference issue.

 And if you can't run it in 3&4, why not?
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Re: 790FX-GD70 Freezing up when playing games
« Reply #37 on: 23-October-09, 07:32:54 »

Did you get a Winki with your board or not?
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ElumisTopic starter

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Re: 790FX-GD70 Freezing up when playing games
« Reply #38 on: 24-October-09, 00:05:15 »

The problem was my graphics card I put the new one in and its running fine now i guess it was over heating.

Thanks for your guys help :D
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Re: 790FX-GD70 Freezing up when playing games
« Reply #39 on: 24-October-09, 15:40:22 »

Great that it's solved!!
Thanks for telling us.
Enjoy!!  :biggthumbsup:
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You have a Q-Tec Power Supply? Change that first and come back later...

* MSI P55-GD85, bios 1.3
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* 2x 2048MB TakeMS @ 1333MHz (8-8-8-24, 1T)
* Club3D HD5770 1024MB
* OCZ Vertex 2 120GB (OS and apps)
* 5x Western Digital Caviar Green 500GB in RaID5 (storage)
* 2x DVD Rewriter (LG, Optiarc)
* PC Power & Cooling Silencer 750W
* Cooler Master Stacker CM101
* Dell Ultrasharp 2209AW 22\\\" (e-IPS) monitor
* Windows 7 Professional NL

MSI MediaLive: AMD Athlon X2 4800+, 2x1GB Crucial PC-4200, Seagate 160GB, Pioneer DVD-burner, Hauppauge PWR150 TV Tunercard, Windows 7 Home Premium NL.

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