My Gigabyte PS has got installed "P-Tuner" software that is linked to the PC via a USB port. This little package supplies all the usual data with regards to power usage, Voltages etc. A very handy piece of software when it works. The problem is that it only connects randomly, maybe once in 15times that I boot the PC. The rest of the time I get a hardware connect Fail message. Windows 7 reports the following:
A device has a configuration problem that prevents it from working properly.
The device, Unknown Device, is reporting "tv_ConfigMgrErr43". This device will not be available until the issue is resolved. The Plug and Play ID for this device is USB\VID_0000-PID_0000\5-2CAF5E97-0-2.
The Power Supply itself works perfectly. My suspicion is a bad cable connection??? I have re-plugged it onto different USB ports and then it seems to work the first time I boot, but subsequently reverts to the Connection Failure. Gigabyte suggested to try it on another PC. I don't have another one and really didn't feel like taking it out to test it the dealer.
Does anyone know of any issues with USB port connections that may cause this error or possible intermittent connection? Yes I did load the latest driver release for this P-Tuner software. So that one I can eliminate. This seems hardware related.