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Author Topic: Dragon Naturally Speaking crashes computer. Help!  (Read 5813 times)

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krac

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Dragon Naturally Speaking crashes computer. Help!
« on: 15-January-10, 18:09:41 »

I've done multiple searches, and is it possible I'm the only one with this problem? Dragon Naturally Speaking 9 Preferred installs to my MSI Wind U100 running XP, starts, allows test of mike, and then crashes the whole computer, causing a restart, when I trigger the mike on. I've tried bluetooth and external mikes with the same result.
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Stu

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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #1 on: 15-January-10, 20:18:25 »

What 'crash'? BSOD? Error message? What does it say?
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Hans

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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #2 on: 15-January-10, 22:18:39 »

Are you sure that  the U100 meets the system requirements for this software? Do you have 1GB RAM in there?
(I suppose it does meet the requirements, since this software won't install if the system does not...)
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Fredrik

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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #3 on: 16-January-10, 02:51:39 »

From Googling I find the program has problems with some auto-starting programs.
Also if you have what they call "custom" words, your own, you have to do some work. But I guess you haven't got that far?
Here is another troubleshooter, but it is a lot of reading. Hope you can cope!
http://www.speechcomputing.com/node/940
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NovJoe

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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #4 on: 16-January-10, 04:48:44 »

This is probably Nuance driver problem. I used their other VR software, Powerscribe and so far no problems on XP systems.

Whenever I have an issue, I'll just call their International Support desk for help.
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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #5 on: 16-January-10, 10:46:51 »

That's probably the best thing to do here.
1. it's most probably a problem with the program itself or
2. the netbook isn't up to the task, which I doubt, as said before.

Did you contact their support already?
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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #6 on: 18-January-10, 11:29:40 »

Systemrequirements tell you to use a P4 2.4GHz of higher and it will not work on less then 1GHz.
However, this is an Atom CPU and doesn't even match a P4 1.6GHz CPU.
Even if you get it to run, it will not work well, there CPU isn't powerful enough for such tasks.
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krac

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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #7 on: 18-January-10, 15:37:26 »

Dragon Naturally Speaking recommends CPU speed 1GHz or greater.
1GB RAM (512 MB free minimum)
 My MSI Wind U100 netbook has the Atom N270 @ 1.60 GHz with 2 GB RAM installed.  The OS is Windows XP Home SP3.
Post-crash information was as follows:
BCCode : 1000008e     BCP1 : C0000090     BCP2 : A9292703     BCP3 : A7E0FB10
BCP4 : 00000000     OSVer : 5_1_2600     SP : 3_0     Product : 768_1     
It doesn't crash until you put the microphone on.  Is it possible nobody else in the world has tried installing this on a netbook?
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NovJoe

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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #8 on: 18-January-10, 16:07:25 »

Nope. All my nuance VR software are installed in workstations for realtime reporting.

Have you tried contacting Nuance yet?
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pixelKix

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Re: Dragon Naturally Speaking crashes computer. Help!
« Reply #9 on: 09-April-10, 00:17:59 »

I've done multiple searches, and is it possible I'm the only one with this problem? Dragon Naturally Speaking 9 Preferred installs to my MSI Wind U100 running XP, starts, allows test of mike, and then crashes the whole computer, causing a restart, when I trigger the mike on. I've tried bluetooth and external mikes with the same result.


Some people have reported that the RealTek software causes problems.  They say that you must turn off the RealTek microphone features like noise suppression, echo cancellation, and beam forming.  Here is the source of this information:
http://dreamlusion.wordpress.com/2008/05/24/using-dragon-naturallyspeaking-with-a-realtek-chipset/

I hope this helps you!
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