Register Now!

To Get More Info and Daily Reward.

Please login or register.
Pages: [1] 2 3 ... 9  All   Go Down

Author Topic: 990FXA-GD80 and 990FXA-GD65 RAM problems  (Read 18996 times)

0 Members and 1 Guest are viewing this topic.

jjrcrispim

  • SERGEANT
  • *****
  • Offline Offline
  • Posts: 35
990FXA-GD80 and 990FXA-GD65 RAM problems
« on: 25-August-11, 13:13:31 »

I sent the following problem report to MSI and got no response so far:

"Motherboards 990FXA-GD65 and GD80 with incompatibility issues
 I have two motherboards with the following information in the document pasted on the boxes:
 1 - 990FXA-GD65 - S/N 601-740-070B1106379588
 2 - 990FXA-GD80 - S/N 601-740-080B1106380663
 3 - I have yet another FXA990-GD65 which is mounted on the computer of a friend
I also have 6 kits of RAM GSkil Ripjaws F3-12800CL9D-8GBRL
 Problem:
 1 - I bought a computer with the motherboard 990FXA-GD60. In fact there were two identical computers (one for me and one for a friend of mine. The problem I describe happens on both machines)
 2 - When I received the machine, formatted and returned it blue screens.
 3 - The retailer replaced the board by 990FXA-GD80.
 As I reside away from the retailer and he relies on my expertise has sent me to that board.
 4 - I installed the board described the problem continued. The retailer wrote to MSI support and MSI support sent him a new BIOS version (11.3b) for the GD80.
 5 - I did flash the BIOS (via USB drive formatted in FAT32).
 6 - The problem remained or worsened.
 7 - Conclusion - I could not make an OS installation.
 8 - The retailer sent me a new memory kit (two kits of 8 GB =16 GB).
 9 - The problem persisted.
 10 - The retailer sent me new memory kits and the problem remained.
 11 - That is, with some of the memories I could install the OS normally, but then the system crashes (blue screens, reboots, etc.)
 12 - Right now I have one of the kits (16GB) mounted on my machine with the board 990FXA-G65 and apparently was working. But when running overclocked in the BIOS the machine returned a blue screen, restarted, went back to the to blue screen….
13 - With all my patience, I tested three boards and six memory kits and found problems at all.
 14 - As it is almost impossible that the boards are damaged, or the graphics cards and disks (recall that I have two machines to test, you have exactly the same components and further an extra board 990FXA-GD80)
 15 - It is clear that memories are not compatible with the 990FX chipset.
 
I would appreciate you inform me what memory kits (for 16GB duall) are compatible with that chipset. Only Corsair or GSkill PC 12800
 I know that in your site report, but I'd rather get an official response.
 Thanks
 Jose Crispim
 Portugal
Posted: Aug 23, 2011 by José Crispim"

I see now that was removed from the list of compatible motherboards listed on the site of testing memories PC12800
Or  MSI resolve this issue quickly or I'll return the motherboards and replace with another brand
Logged

Ex Forum User 3

  • GENERAL OF THE ARMY
  • *****
  • Offline Offline
  • Posts: 23406
« Reply #1 on: 25-August-11, 13:17:58 »

Logged

Jack

  • Ex Forum moderator
  • GENERAL OF THE ARMY
  • *****
  • Offline Offline
  • Posts: 14940
    • A user initiative by MSI fanatics to support all other MSI product users
« Reply #2 on: 25-August-11, 13:35:29 »

Quote
15 - It is clear that memories are not compatible with the 990FX chipset.

The memory controller is part of the processor, not the chipset (or the mainboard).  Your processor does not natively support DDR3-1600.  Try to reduce the memory frequency to

a) DDR3-1333 [make sure the command rate is set to 2T]  ... also, slightly increase the memory voltage to 1.6V

... or, if you still run into problems, try to set the memory frequency to

b) DDR3-1066

Consider these settings "test settings" to find out whether or not there is any difference in system behaviour.
Logged

jjrcrispim

  • SERGEANT
  • *****
  • Offline Offline
  • Posts: 35
« Reply #3 on: 25-August-11, 14:23:08 »

I no my friend
But works when make overclocking
And the overclocking returns blu screen
Tank you
Logged

Ex Forum User 3

  • GENERAL OF THE ARMY
  • *****
  • Offline Offline
  • Posts: 23406
« Reply #4 on: 25-August-11, 14:36:21 »

The CPU does not support 1600 memory, 1333 only.
And 4 sticks at 1600 is something only a hand-full have managed.
2 sticks at 1600 has been done by a lot of people.
The problem is the CPU, it has a memory controller that simply isn't designed to go faster.
Logged

Jack

  • Ex Forum moderator
  • GENERAL OF THE ARMY
  • *****
  • Offline Offline
  • Posts: 14940
    • A user initiative by MSI fanatics to support all other MSI product users
« Reply #5 on: 25-August-11, 14:43:22 »

Quote
I no my friend

What are you trying to say with this?  What settings have you tested?
Logged

jjrcrispim

  • SERGEANT
  • *****
  • Offline Offline
  • Posts: 35
« Reply #6 on: 25-August-11, 14:44:03 »

read the other post
I no the fact of 1333
But if you overclock, it´s acept 1600, or not?
Logged
Pages: [1] 2 3 ... 9  All   Go Up