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Author Topic: MSI 660 TI PE Display Driver crashes  (Read 1107 times)

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Soltanus

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MSI 660 TI PE Display Driver crashes
« on: 23-March-13, 04:04:10 »

First, here is my system.

i5-2500k Processor (http://www.newegg.com/Product/Product.aspx?Item=N82E16819115072) (Processor is overclocked to 4.3ghz, temp on it never goes over 45-50°C though)
MSI Geforce GTX 660TI PE Video card (http://www.newegg.com/Product/Product.aspx?Item=N82E16814127696)
Asus P8Z68-V Pro\Gen 3 Motherboard (http://www.newegg.com/Product/Product.aspx?Item=N82E16813131790)
Corsair HX series HX650 Power Supply (http://www.newegg.com/Product/Product.aspx?Item=N82E16817139012)
4x4GB of G.Skill Ram (http://www.newegg.com/Product/Product.aspx?Item=N82E16820231314)

When my old MSI P67A-GD55 Motherboard bricked a month ago, instead of waiting on RMA I went ahead and got the Asus board, at the same time I went ahead and upgraded my old Asus GTX 560TI card to the MSI GTX 660TI card. Since the upgrade, I am constantly getting display driver crashes "Display driver nvlddmkm stopped responding and has successfully recovered." when playing games. Guild Wars 2 and Starcraft 2 are the only ones I've had time to try, but both consistently give driver crashes after awhile (sometimes as soon as 15-20 mins, sometimes takes several hours of gameplay).

Here is the list of things I've already tried:
-First, I tried the most recent Nvidia drivers. Still crashes.
-Second, I tried running driver sweeper, removing all old drivers and reinstalling. Still crashes.
-Third, I tried disabling TDR in the Win7 registry. Still crashes.
-Fourth, I really ramped up the auto fan speeds. So far it hasn't crashed while doing this, but I can't do it for too long because the fans get so loud that it annoys me greatly.
-Fifth, I thought it might be an old Motherboard driver conflict of some sort, so I completely formated my OS hard drive and reinstalled Windows 7. Still getting crashes.
-Sixth, I used driver sweeper again and rolled back to the last official MSI drivers (the ones from October). Still getting crashes.

I really don't think the card is overheating. The most recent crash happened tonight after playing Starcraft 2 for about 20 minutes, and the temperature of the card never got over 60°C. That's why even with the extremely ramped up fan speeds I tried, I think if I used them long enough, the driver would still crash.

The power supply is the same as what I used with the 560TI and it didn't have these issues. And from my understanding, the 560TI consumed more power than the 660TI.

At this point, I'm at my wits end. The only thing else I know to try is swapping out the old 560TI in with the new motherboard or waiting for my old motherboard to come back from RMA and trying the 660TI in it. Though that means rebuilding the case, uninstalling the new mobo drivers and installing the old mobo drivers and authenticating Windows. Doing all of that is going to kill most of a day and I really only want to do that if I absolutely have to.

I've had such limited time for troubleshooting the card, that I'm regrettably past the 30day limit on RMA replacements to Newegg. So unfortunately that means I'm looking at an RMA directly to MSI and that takes about a month. Before I do that, does anyone have any advice on something to try that might be the cuplrit or can help determine the culprit? I can't find any details in the Event Viewer as to what caused the driver crash. Just that it has stopped responding and has recovered. I wish it could tell me if there was a loss of power, or anything. Power Management Mode is set to prefer maximum performance btw.

Btw, as a brief description of what happens. The screen goes black, and then comes back and the game is running very slowly. There will also usually be a popup above the taskbar saying that the driver had crashed. I keep the MSI Afterburner info window open in my second monitor and Power usage never goes over 80%, GPU Usage is usually around 95-99%. Core Clock and Memory clock drop to about 324mhz (which is what it idles at) temporarily during the crash. GPU Usage of course dips to very low levels while the driver is crashing, as well.

Oh and in an added twist, I've run Kombuster several times. Burn-in test DirectX 11 1920x1600 8xMSAA as long as five hours, and the display driver has never crashed. I'll probably turn it on, and disable the computer's sleep and display off tonight and let it run for about 8-9 hours and see what happens. That's one thing that throws me off, if it's a hardware defect, wouldn't Kombuster cause it to crash?

edit-Here is a screenshot of the Afterburner monitor during a crash while playing Starcraft 2. The huge dip in the bars that I have the cursor over is when the crash occured.

« Last Edit: 23-March-13, 05:30:03 by Soltanus »
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Board: Asus P8Z68-V Pro\Gen 3
Bios: Version 3603
VGA:   ASUS ENGTX560 TI DCII/2DI/1GD5
PSU:   CORSAIR HX650 (54a 12v rail)
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
MEM: G.SKILL Ripjaws Series DDR3 1600 (PC3 12800) F3-12800CL9D-8GBRL (4x4gb)
HDD: Samsung 830 128GB SSD
COOLER: COOLER MASTER Hyper 212 Plus
OC: CPU-4.4ghz RAM-800mhz
OS: Windows 7 64bit Professional

Svet

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Re: MSI 660 TI PE Display Driver crashes
« Reply #1 on: 23-March-13, 11:08:03 »

remove any OC and see if still will crash

Soltanus

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Re: MSI 660 TI PE Display Driver crashes
« Reply #2 on: 23-March-13, 14:44:41 »

On the card or the processor?
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Board: Asus P8Z68-V Pro\Gen 3
Bios: Version 3603
VGA:   ASUS ENGTX560 TI DCII/2DI/1GD5
PSU:   CORSAIR HX650 (54a 12v rail)
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
MEM: G.SKILL Ripjaws Series DDR3 1600 (PC3 12800) F3-12800CL9D-8GBRL (4x4gb)
HDD: Samsung 830 128GB SSD
COOLER: COOLER MASTER Hyper 212 Plus
OC: CPU-4.4ghz RAM-800mhz
OS: Windows 7 64bit Professional

Svet

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Re: MSI 660 TI PE Display Driver crashes
« Reply #3 on: 23-March-13, 14:48:58 »

any kind of OC of everything

Soltanus

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Re: MSI 660 TI PE Display Driver crashes
« Reply #4 on: 23-March-13, 15:19:59 »

Would you happen to know the offsets in Afterburner I would need to set it to remove the factory OC for the card? How much -Mhz for the Core and Memory Clock and how much -mV for the Voltage? I'm having trouble finding out how much the factory over clocks this card.
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Board: Asus P8Z68-V Pro\Gen 3
Bios: Version 3603
VGA:   ASUS ENGTX560 TI DCII/2DI/1GD5
PSU:   CORSAIR HX650 (54a 12v rail)
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
MEM: G.SKILL Ripjaws Series DDR3 1600 (PC3 12800) F3-12800CL9D-8GBRL (4x4gb)
HDD: Samsung 830 128GB SSD
COOLER: COOLER MASTER Hyper 212 Plus
OC: CPU-4.4ghz RAM-800mhz
OS: Windows 7 64bit Professional

flobelix

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Re: MSI 660 TI PE Display Driver crashes
« Reply #5 on: 23-March-13, 15:28:12 »

Most effectively to reduce the clockrate is lowering power limit. The Power Edition without OC in the name is not overclocked. No PE is overvolted. PE (without oc) is 915MHz Core like reference design (guaranteed Boost Clock is reference also:980MHz). Because of good cooling and advanced components most PEs will none the less boost a lot further (around 1200Mhz). Lowering power limit prevents high boost clockrates.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.7B4
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
2*MSI GTX 780Ti GAMING 3G @ 1210/3500 (SLI) 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
Windows 8.1 Pro

Soltanus

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Re: MSI 660 TI PE Display Driver crashes
« Reply #6 on: 23-March-13, 16:01:45 »

Ok, well I removed all processor overclocking but left the GTX 660TI at factory conditions in Afterburner (with the exception of slightly faster fan speeds). Starcraft 2 still had a driver crash after about 20 minutes.

Going to try reducing the Power Limit for the card to 75% and testing again.

Btw, running Kombuster Burn-in Test for 8 hours produced no driver crashes.
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Board: Asus P8Z68-V Pro\Gen 3
Bios: Version 3603
VGA:   ASUS ENGTX560 TI DCII/2DI/1GD5
PSU:   CORSAIR HX650 (54a 12v rail)
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
MEM: G.SKILL Ripjaws Series DDR3 1600 (PC3 12800) F3-12800CL9D-8GBRL (4x4gb)
HDD: Samsung 830 128GB SSD
COOLER: COOLER MASTER Hyper 212 Plus
OC: CPU-4.4ghz RAM-800mhz
OS: Windows 7 64bit Professional

Svet

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Re: MSI 660 TI PE Display Driver crashes
« Reply #7 on: 23-March-13, 16:06:52 »

best test the card in another PC

Soltanus

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Re: MSI 660 TI PE Display Driver crashes
« Reply #8 on: 23-March-13, 18:12:01 »

Well with the Power% limited to 75%, I just had another crash in Starcraft 2. Temp was only at 56°C just before the crash.

Here is a shot of the Afterburner Hardware Monitor when it crashed:


Unfortunately I do not have another PC to test the card in. And I don't know anyone around here with a system that the card could work in.

If I swapped out the 660TI with my old 560TI and I do not get any crashes, wouldn't that indicate it's the 660TI's fault and I'd need to RMA since the 560TI is a more power hungry card?
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Board: Asus P8Z68-V Pro\Gen 3
Bios: Version 3603
VGA:   ASUS ENGTX560 TI DCII/2DI/1GD5
PSU:   CORSAIR HX650 (54a 12v rail)
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
MEM: G.SKILL Ripjaws Series DDR3 1600 (PC3 12800) F3-12800CL9D-8GBRL (4x4gb)
HDD: Samsung 830 128GB SSD
COOLER: COOLER MASTER Hyper 212 Plus
OC: CPU-4.4ghz RAM-800mhz
OS: Windows 7 64bit Professional

flobelix

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Re: MSI 660 TI PE Display Driver crashes
« Reply #9 on: 23-March-13, 18:16:56 »

If testing in another pc is not possible rma is probably the best idea.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.7B4
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
2*MSI GTX 780Ti GAMING 3G @ 1210/3500 (SLI) 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
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Soltanus

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Re: MSI 660 TI PE Display Driver crashes
« Reply #10 on: 24-March-13, 20:19:56 »

Thanks for the replies. I'm going to go ahead and RMA it. I put the old GTX 560 TI in yesterday and haven't had a driver crash since then. I'm just going to assume it is a defect in the card and hope the RMA fixes it. It's a real shame, other than the driver crashes, I've been very impressed at the power the card has.
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Board: Asus P8Z68-V Pro\Gen 3
Bios: Version 3603
VGA:   ASUS ENGTX560 TI DCII/2DI/1GD5
PSU:   CORSAIR HX650 (54a 12v rail)
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
MEM: G.SKILL Ripjaws Series DDR3 1600 (PC3 12800) F3-12800CL9D-8GBRL (4x4gb)
HDD: Samsung 830 128GB SSD
COOLER: COOLER MASTER Hyper 212 Plus
OC: CPU-4.4ghz RAM-800mhz
OS: Windows 7 64bit Professional

flobelix

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Re: MSI 660 TI PE Display Driver crashes
« Reply #11 on: 26-March-13, 20:06:33 »

Crossing fingers rma won't take too long.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.7B4
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*4GB ADATA AX3U2000GC4G9B-2G (1:8) 1066.8 MHz (DDR3-2133) @ 10-11-11-28-2T 1.54v
2*MSI GTX 780Ti GAMING 3G @ 1210/3500 (SLI) 
256GB Samsung 830 SSD + 250GB Samsung 840 EVO
Corsair HX1050 +12V: 87.5A • +3.3V: 30A • +5V: 30A
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conz0r

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Re: MSI 660 TI PE Display Driver crashes
« Reply #12 on: 11-April-13, 22:25:31 »

In the NVIDIA settings you can change the "power management mode" to "Prefer maximum performance" That fixed it for me
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