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Author Topic: Z87 G45 Gaming Mobo PROBLEM  (Read 2887 times)

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Nichrome

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Z87 G45 Gaming Mobo PROBLEM
« on: 14-November-13, 04:07:34 »

Hi all,
for some reason, I've been experiencing a problem with a process called "System Interruption" or something like this (got Windows 7 in Polish).
This was using lots of CPU all the time (10%+) and making my PC to lag.

My PC is made of:

Z87-G45 Gaming mobo
ASUS hd 7770 1gb
4gb corsair 1600mhz ram
750W Corsair PSU
i5 4670 @3.4ghz (not K)
Cooler master 212 evo cooler
Samsung SSD 120gb in AHCI mode (Windows is on it)
Windows 7 64bit Ultimate.

It didn't happen to me before, but one day it just started to appear and starting lagging my PC. I dont have any external drives etc. Tried clean install with drivers, but problem still occurs. Tried to register on MSI website, but it doesn;t work so I can't contact the support. PS: can't disable the process/kill it as it doesnt let me...
All parts are brand new, built the PC around 5 weeks ago, and problem started to occur around 2 weeks ago.

Any help would be apprieciated.
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xmad

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #1 on: 14-November-13, 05:06:31 »

This sounds like a problem with a driver.

I would suggest updating all drivers to the latest from here and running the killer cleaner.
http://www.msi.com/product/mb/Z87-G45-GAMING.html#download

If that doesn't help it may be a driver that wants / needs a newer ME version.
Try updating the bios to the most recent: >> BIOSes<<
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #2 on: 14-November-13, 05:26:10 »

Thanks. Will try :) So I see that MSI LiveUpdate is just useless to update right?
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xmad

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #3 on: 14-November-13, 05:34:44 »

Update the bios using the link / method I gave you.

The drivers are ok with liveupdate, but I prefer to download and install manually.
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dude

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #4 on: 14-November-13, 14:44:21 »

I agree, live update sometimes takes a while to get the latest updates. Go to the download section for your MB and download from there.
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My Build

Board: MSI Z77A-G45 GAMING
Bios: Version H.20
VGA:GTX 760
PSU: Seasonic X650 Gold
Intel Core I5-3570K  oc@ 4.7GHz  LGA 1155 77W
MEM: 8GB DDR3 1600Mhz
HDD: M4 256 GB SSD WD 500Gb X2
OS: Windows 8.1 Pro 64bit
Antec Kuhler 920

Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #5 on: 15-November-13, 00:57:30 »

I am not perfectly sure, but I think that my BIOS version is up to date (will check it shortly, really slow downloads from MSI :( ). Will try all the new updates from their site.

What do you mean by "Killer clean"?

Also, may I ask for the link to the bios flash tool? I haven't got much time as I am working on many assignments to college ICT :o)

And thank you for bothering with my problem  :worship: :worship: :worship: :worship:
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #7 on: 15-November-13, 01:38:07 »

Still downloading ^^

May I ask what is the risk if for any reason Flashing BIOS fails?
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #8 on: 15-November-13, 01:39:48 »

.....

Forgot to mention:


the lag is mostly common when I play online games, and my Ping goes above 200, by the weird sound is going through the headphones and it lags. It still sometimes lags while Idle/simple actions like surfing or chatting on skype, but in games it happens most likely.
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #9 on: 15-November-13, 02:51:06 »

Ok. So:

all seems to work fine now, but I had to uninstall completely Killer LAN Driver/manager as it was giving me some limit with Wi-Fi connection.

For some reason Command Center doesn't want to start up (keeps on Loading Screen) but will try new version if one is available.

Thank you all.

 :) :) :) :worship: :worship: :) :) :)
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xmad

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #10 on: 15-November-13, 06:51:25 »

Command center needs the Newest ME9 drivers & intel extreme tuning utility installed.

Sometime a bios update is needed for that as well.

If you use the forum flash tool and archive here with FPT & .bat there is little that can go wrong so long as the power stays on and the computer doesn't lock up.
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mirecek1965

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #11 on: 15-November-13, 18:59:52 »

Hi, after updating BIOS with latest beta 1.6B5 for Z87 GD45 Gamer in bios says, Intel ME FW: N/A. In windows device manager is missing drivers SM Bus Controller and Intel(R) Management Engine Interface says: Device cannot start (Code 10), STATUS_DEVICE_POWER_FAILURE. With version 1.50 from official download all is OK. So i think bios missing ME firmware or MSI forum flasher tool used by recommended way not work properly.
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MSI Z87 GD45 Gaming
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700 W power source
ASUS VE247 LCD

Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #12 on: 15-November-13, 19:06:10 »

Pretty much I think that just updates of drivers helped (didn't noticed any lag or high cpu usage) but just that problem with Command Center. Will flash BIOS now I think :)

Thank you, I appreciate help.
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #13 on: 15-November-13, 19:20:26 »

I have updated my BIOS (was REALLY scared :shocked: :shocked: :shocked: ) but alright now :) Will see if anything will be working properly; no lag or CC probs :)

Thank you guys.
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #14 on: 15-November-13, 19:26:07 »

Command Center still doesnt work. All drivers are up to date, BIOS too. Also have all available Win7 updates that Windows Update gives me.

So Intel Extreme Tuning Utility and Command Center doesn't work. Reinstalling, and finding newest or older versions also doesn't work.

Xtreme Utility while installation says "Attempted to install on unsupported system/model" and it goes back..

I have moved all BIOS settings to Defaults. Also as someone here said something about ME N/A in BIOS, I can't find it at all...
« Last Edit: 15-November-13, 19:48:52 by Nichrome »
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xmad

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #15 on: 15-November-13, 21:29:41 »

I had this issue and had to try different versions/ reinstall the me drivers to get it right.
(Intel management engine)

Also, when you flashed, did you use method and files here: >>BIOSes<< (newest bios at the bottom)
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #16 on: 15-November-13, 21:39:42 »

Yes I did use the latest that was under my Mobo model.

So you suggest to try different versions of Intel Management to find which one fits/works perfectly?

--------------------------


I will try the newest according to Intel's website, not MSI.
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #17 on: 15-November-13, 21:44:36 »

So:

Intel ME from Intel's website says that the one I am trying to install is older than the one installed on the machine. I press OK<I want to install the older 1> but I get an error saying "Instalation program could not launch/instal at least 1 installation process. Installator will now exit".
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xmad

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #18 on: 16-November-13, 01:49:46 »

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23276&keyword=intel+management+engine&lang=eng

If you flashed with the bios and MSI technique, the ME extension may not have been properly flashed.


Try this method and file:
https://forum-en.msi.com/index.php?topic=169943.msg1267771#msg1267771
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #19 on: 16-November-13, 02:55:47 »

Which file do u mean? theres few of them in this topic.
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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #20 on: 16-November-13, 03:08:53 »

No, it links directly to one in reply #10. Just don't move around in the thread (E7821IMS.165)
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #21 on: 16-November-13, 03:12:31 »

So that;s the one I have used to update my BIOS.
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Nichrome

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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #22 on: 16-November-13, 22:07:23 »

Not sure if it matters, but when I was updating BIOS, I tried to do it through boot (F8/11) and selecting both UEFi or standard USB didn't work, so Ive updated BIOS & ME (probably my fault that ME doesnt work now) through M/Flash or something like this in BIOS.

May I ask for newest BIOS AND ME for flashing?
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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #23 on: 17-November-13, 01:03:21 »

By the way, I was reading out a bit, and I've accidentaly found out that "iocbios2" in Device Manager (Drivers unsupported by Plug&Play) has "!" by its name, and that it is either not existing or not working properly. I believe this has something to do with Intel Management Engine when I flashed BIOS?

Please help..
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Re: Z87 G45 Gaming Mobo PROBLEM
« Reply #24 on: 17-November-13, 04:38:32 »

Ok. No response for a while (not angry or anything) so I've decided 1h ago to reinstall Windows.

Guess what: all seems to work fine  :lol_anim: :lol_anim: I mean Command Center works ok, same as other drivers.

Now I will be watching for any those types of lags, but right now my CPU usage is 3% when Norton is downloading updates and Steam couple of games

So big THANK YOU ALL for support.

Will create new post or reopen this one if possible when I find any problems that are pretty much similar.

THANKS :agrees: :worship: :agrees:
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