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Author Topic: New Z97 Gaming AC board and MSI gtx780  (Read 923 times)

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loooper15

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New Z97 Gaming AC board and MSI gtx780
« on: 13-June-14, 17:28:11 »

All,

Been banging my head against the wall all night on this. Hopefully its something easy. Got my new rig assembled:

I5 4670k
MSI Z97-Gaming 9 AC LGA 1150 Intel Z97
MSI Gaming N780 TF 3GD5/OC GeForce GTX 780 3GB
Have a M.2 intel SSD installed
Windows 8.1 64 installed no issues

For the life of me, I can not get the motherboard to detect the 780, I updated to the latest bios using the USB flash utility, no issues. Completed successfully.

Using the Board viewer it shows nothing in the PCIE slot, I have also tried SLOT 2 still no luck.

The MB still does not show anything inserted into the slot.

Any suggestions would greatly appreciated...

Thanks in advance
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flobelix

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #1 on: 13-June-14, 17:32:47 »

What power supply? Card connected to power? Is the card fully inserted in the slot?
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.9
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*8GB Corsair CMZ16GX3M2A2133C10 (1:8) 1066.9 MHz (DDR3-2133) @ 10-11-11-31-2T 1.5v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB & 128 GB Samsung 830 SSD + 512GB Crucial MX100 SSD
Corsair TX850 +12V: 70A • +3.3V: 25A • +5V: 25A
Windows 8.1 Pro

loooper15

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #2 on: 13-June-14, 17:37:33 »

DOH Sorry forgot the PSU

CORSAIR HX Series HX850 850W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS GOLD Certified Modular

Taken it out a few times, fans are spinning, switched out PCIE cables as well.

Along with slot 2...  :nooo:
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flobelix

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #3 on: 13-June-14, 17:49:53 »

Retry with the board outside case on a non-conductive surface and a basic setup (cpu/cooler, one stick of ram, vga, psu)
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.9
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*8GB Corsair CMZ16GX3M2A2133C10 (1:8) 1066.9 MHz (DDR3-2133) @ 10-11-11-31-2T 1.5v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB & 128 GB Samsung 830 SSD + 512GB Crucial MX100 SSD
Corsair TX850 +12V: 70A • +3.3V: 25A • +5V: 25A
Windows 8.1 Pro

loooper15

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #4 on: 13-June-14, 19:12:00 »

OK, will try that, getting ready to leave the office early to get home :) and troubleshoot.

Thanks for the quick replies..

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loooper15

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #5 on: 13-June-14, 19:16:20 »

One other question, does this video card have multiple bios option? Doing some digging around some have suggested flipping over the other bios...

Thanks again.
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badboy2k

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #6 on: 13-June-14, 19:30:56 »

NO it has one VBIOS and there is no switch (maybe they think you have a lightning as they have a switch but that one you have doesn't)
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OS: Windows7 professional SP1 64bit (OEM)
Motherboard: MSI 790FX-GD70 (bios 1.17) AM3
Processor:AMD phenom IIx4 955 black edition 3.2GHz processor(Clock speed of 4GHz)
Cooler: corsair H100 cooler
Ram: 16GB Corsair Dominator DDR3 1600MHz ram (2 dual channel kits model: CMP8GX3M2A1600C9) (underclocked at 1333MHz)
GPU: 1: MSI R7870 -2GD5T/OC @ 1155mhz , 2: MSI R7850-Twin Frozer 2GD5/OC @ 925mhz
PSU: Thermaltake tougthpower 1500W (+12v1 20A, +12v2 20A, +12v3 40A, +12v4 40A) (+12v1=20+4 connector, +12v2=CPU power, +12v3=PCI_E connections, +12v4 = molex+sata+PCI_E connectors  )
Extras: 1 x 4 port raid card (model SIL3114) ASUS Xonar Essence STX sound card PCI-E X1.

flobelix

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #7 on: 13-June-14, 23:11:44 »

Besides if it was the vbios (GOP/legacy) system would not post but your system shows the slot not even populated when the card is installed but igpu is used for display.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.9
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*8GB Corsair CMZ16GX3M2A2133C10 (1:8) 1066.9 MHz (DDR3-2133) @ 10-11-11-31-2T 1.5v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB & 128 GB Samsung 830 SSD + 512GB Crucial MX100 SSD
Corsair TX850 +12V: 70A • +3.3V: 25A • +5V: 25A
Windows 8.1 Pro

loooper15

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #8 on: 14-June-14, 01:54:31 »

Ok, tried that still no luck, tried my 580 same issue and swapped out the psu as another test

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flobelix

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #9 on: 14-June-14, 20:36:27 »

Then board is bad. Rma it.
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MSI Z87 MPOWER MAX (MS-7815) Bios 1.9
Core i7 4770K (C0) @ 4300.54 MHz, 1.216V
Corsair H110 Liquid CPU Cooler
2*8GB Corsair CMZ16GX3M2A2133C10 (1:8) 1066.9 MHz (DDR3-2133) @ 10-11-11-31-2T 1.5v
MSI R9 290X LIGHTNING @ 1150/3000 
256GB & 128 GB Samsung 830 SSD + 512GB Crucial MX100 SSD
Corsair TX850 +12V: 70A • +3.3V: 25A • +5V: 25A
Windows 8.1 Pro

badboy2k

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #10 on: 14-June-14, 22:15:34 »

one last thing to check before you RMA the motherboard is the CPU socket pins under the processor for any that are bent! worth a look! PCI-E pins are in the corner near the arrow that lines up CPU and socket so look in that area !
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OS: Windows7 professional SP1 64bit (OEM)
Motherboard: MSI 790FX-GD70 (bios 1.17) AM3
Processor:AMD phenom IIx4 955 black edition 3.2GHz processor(Clock speed of 4GHz)
Cooler: corsair H100 cooler
Ram: 16GB Corsair Dominator DDR3 1600MHz ram (2 dual channel kits model: CMP8GX3M2A1600C9) (underclocked at 1333MHz)
GPU: 1: MSI R7870 -2GD5T/OC @ 1155mhz , 2: MSI R7850-Twin Frozer 2GD5/OC @ 925mhz
PSU: Thermaltake tougthpower 1500W (+12v1 20A, +12v2 20A, +12v3 40A, +12v4 40A) (+12v1=20+4 connector, +12v2=CPU power, +12v3=PCI_E connections, +12v4 = molex+sata+PCI_E connectors  )
Extras: 1 x 4 port raid card (model SIL3114) ASUS Xonar Essence STX sound card PCI-E X1.

loooper15

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Re: New Z97 Gaming AC board and MSI gtx780
« Reply #11 on: 15-June-14, 16:22:21 »

Well, wish I had good news, but not so much. With everything setup on a test bench the board wont even post with a card plugged into the PCIE slot. Remove the card post, and into the bios every time. Tried clearing CMOS, all 3 PCIE slots just a no go.

RMA is issued and it will be going back  tomorrow.

*Fingers crossed on the new board*


Thanks for all the suggestions, will let you know what happens when the new board arrives.

Cheers
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