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Author Topic: MSI GTX 980 Gaming 4G: Fan issue, too  (Read 4566 times)

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maraskanuserTopic starter

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MSI GTX 980 Gaming 4G: Fan issue, too
« on: 05-November-14, 06:25:32 »

I build a new system that also includes a brand new MSI GTX 980 Gaming 4G that I received today and to my considerable regret the graphics card is exhibiting fan issues similar to the ones some of you described with 970 cards.

My MSI 980 is spinning one fan at constantly high speed from the moment the system gets turned on. It's the fan on the inner half of the card, not the one on the slot side. My card came with the notorious sticker, which I removed with utmost care. The fan on the sticker/slot side is working perfectly fine, spinning up after launch, then spinning down for as long as the card's temperature is below 60°C, then spinning up again when it's above. Regulation works flawlessly for THIS fan - it can also be controlled manually by AfterBurner, which displays the speed of this fan correctly.

On the other hand, the inner fan does not regulate at all. It goes full throttle from the moment the system starts and never slows down again.
_Its impossible to stop or change the speed of this second fan through AfterBurner or NVidia Inspector._
Trying to make the other fan spin by poking it by hand, as some have described for their 970 cards doesn't change anything, either, since the other fan does run if the temperature neccessitates it.

So it doesn't look like the behaviour of the second fan is caused by something being wrong with the hardware of the first fan.

Anyway - at my wits' end, for now.



My setup:
MSI GTX 980 Gaming 4G (Bios 84.04.1f.00.f6)
NVidia Drivers 344.60
Monitor connected to DVI Port (through VGA adapter, for now)
ASUS Z97-A (Bios v2012)
Core i7-4790K
Samsung SSD 850 Pro
Windows 7 Pro SP1 x64
 
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Lizard_of_bodom

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Re: MSI GTX 980 Gaming 4G: Fan issue, too
« Reply #1 on: 05-November-14, 07:53:15 »

Can you install MSI Fan control app and see if you can steer the second fan trough it at all? AFAIK second fan can be controlled only by that soft as no other one, including Afterburner, have ability to control it.
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CM690II+BitFenix fans, ANTEC HCG750W;
i5-3750K @4.2Ghz with H212+EVO;
P8P77V; 16GB Gskill Ripjaws-X, MSI GTX980 4G;
HyperX (OS) + K300 (RST);
IIyama ProLite 27', G110, G25;

rwcordell

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Re: MSI GTX 980 Gaming 4G: Fan issue, too
« Reply #2 on: 05-November-14, 12:27:28 »

I read on another forum where someone else had this problem. In their case the power supply wires were causing the video card to slightly bend. Causing the heat-sink to touch the circuit board. tying up the wires to remove the bend fixed it.
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maraskanuserTopic starter

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Re: MSI GTX 980 Gaming 4G: Fan issue, too
« Reply #3 on: 05-November-14, 17:53:29 »

I tried with the MSI Fan Control tool (v2.0.0.1) that was on the included driver CD: It also has no influence over the second fan, only over the first (properly working) one.

I also checked my cabling and nothing seems bend or cricked. No heat-sink touching circuit boards. Guess I'll pull the plug on this one and move back to my 580 for the duration of the RMA process... I just hope the next one turns out alright.
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Lizard_of_bodom

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Re: MSI GTX 980 Gaming 4G: Fan issue, too
« Reply #4 on: 06-November-14, 05:18:44 »

in fan control app - can you move the fan's slider and it has no effect or the slider is grayed out and not possible to change at all? (assuming ofcourse you de-click AUTO button )
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CM690II+BitFenix fans, ANTEC HCG750W;
i5-3750K @4.2Ghz with H212+EVO;
P8P77V; 16GB Gskill Ripjaws-X, MSI GTX980 4G;
HyperX (OS) + K300 (RST);
IIyama ProLite 27', G110, G25;

maraskanuserTopic starter

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Re: MSI GTX 980 Gaming 4G: Fan issue, too
« Reply #5 on: 06-November-14, 17:08:08 »

The former - I can move the slider of the second fan, just like I can do with the one for the first fan, but it has no effect.
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Lizard_of_bodom

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Re: MSI GTX 980 Gaming 4G: Fan issue, too
« Reply #6 on: 07-November-14, 02:45:40 »

In that case you are probably best with RMA'ing thethe card, sorry. Looks like hardware issue.
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CM690II+BitFenix fans, ANTEC HCG750W;
i5-3750K @4.2Ghz with H212+EVO;
P8P77V; 16GB Gskill Ripjaws-X, MSI GTX980 4G;
HyperX (OS) + K300 (RST);
IIyama ProLite 27', G110, G25;
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