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Author Topic: The Cause of the GTX 9x0 GAMING 4G's fan spinning issue  (Read 1442 times)

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CeremonyTopic starter

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This applies to all GTX 970 and 980 GAMING 4G cards and possible future models with the same fan (e.g. 8G):

The Issue:
Once the card goes above 60°C, the fans should kick in. However, sometimes, one of the fans is in a bad starting position and the initial starting voltage is not enough to start one of the fans, so it just twitches in place. The card assumes a fan failure and spins the other fan at 100% to counter a possible HW-failure of the card due to overheating. Additional, the noise gets the attention of the user!

The culprit:
Blame either cheap fans/motors or badly adjusted starting voltage! Either way, it's MSI fault :undecided:

The (semi) fix:
Give the fan that's not turning a jumpstart: Just get it to turn if ever so slightly and the built in motor should be able to continue turning it by itself!
This unfortunately isn't a fix, as it will most definitely occur again - at least once its rested. Over the months and years to come, this should be a more frequent issue than now - even for those that aren't plagued by this problem yet!

The real fix:
RMA the card or hope for a BIOS update that fixes the starting voltage of the fans - if that is even possible.



I hope this helps!
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flobelix

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Re: The Cause of the GTX 9x0 GAMING 4G's fan spinning issue
« Reply #1 on: 16-November-14, 15:30:08 »

Thanks for contributing but this has been discussed over and over and everyone knows by now.

https://forum-en.msi.com/index.php?topic=184604.0

https://forum-en.msi.com/index.php?topic=183618.0
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CeremonyTopic starter

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Re: The Cause of the GTX 9x0 GAMING 4G's fan spinning issue
« Reply #2 on: 16-November-14, 16:47:43 »

Sorry >_< Feel free to merge it with those threads then!

P.S. I guess RMAing is the way to go then?
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Nichrome

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Re: The Cause of the GTX 9x0 GAMING 4G's fan spinning issue
« Reply #3 on: 16-November-14, 16:52:35 »

Hi,

Yes RMA is the only way to do it, at least now.
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CeremonyTopic starter

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Re: The Cause of the GTX 9x0 GAMING 4G's fan spinning issue
« Reply #4 on: 16-November-14, 17:33:05 »

K sent in the RMA request (german MSI though). I expect a replacement with 0 downtime... This card is nearly brand new after all.

Also - has this issue been properly fixed in the new batch? As it seems to be a rather common issue that may occur over time... My last card is over 4 1/2 years old and was still working flawlessly before I sold it (the oven GTX480)
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