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Author Topic: MSI R9 280X - Severe artifacts  (Read 1438 times)

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kartikk127Topic starter

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MSI R9 280X - Severe artifacts
« on: 05-December-14, 04:39:39 »

Hello,
I bought a R9 280X 3G BF4 some time back and I had some artifacts in crysis 3 so I dismissed it as a game specific issue.
But, recently I got LOTR: Shadow of Mordor and the game displays some very serious artifacts making the game unplayable. The game works perfectly on my other PCs, so I used graphs from MSI AfterBurner & GPU-Z for troubleshooting and found out that the artifacts appear only when the VRAM usage crosses about 2GB.
Its getting very frustrating as I am unable to use the full 3GB VRAM and even lower-end cards can run games better. Please help me in getting this issue resolved.

note: I tried running the GPU in a different PC & I got the same issues.

System Specs:
Main Board: Asus Z77-m pro
Bios Version: 015.042.000.003.000000(113-C3865000-X77)
Video Card: MSI R9 280X 3G BF4
PSU: Seasonic M12II 750W Bronze
12v rail Rating of listed PSU: 62A
CPU: Intel I5 3570K
Memory: 4GB Corsair vengeance 1600MHZ DDR3
SSD/ HDD: Seagate barracuda 1TB 7200rpm
CPU COOLER: Stock Intel cooler
Sound Card: none
Any Additional hardware plugged into your system: No
OC: No
Operating System: Windows 8.1 pro 64bit
Driver: 14.11.2 beta and 14.9 whql
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Svet

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Re: MSI R9 280X - Severe artifacts
« Reply #1 on: 05-December-14, 05:27:40 »

which MSI R9 280X exactly you have?
http://www.msi.com/search/R9%20280X/product/1


have you checked GPU load temp?

can you tell S/N of the card and to save with GPU-Z its vbios, upload it somewhere and give a link to it
to check for possible updates
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kartikk127Topic starter

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Re: MSI R9 280X - Severe artifacts
« Reply #2 on: 05-December-14, 06:24:51 »

This is the MSI R9 280X I have.
msi.com/product/vga/R9-280X-GAMING-3G-BF4.html#hero-overview

S/N: 602-V277-44SB1312121379

GPU Core temprature is in the 80C range.

I have uploaded the bios here.
sendspace.com/file/seizhg
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Svet

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Re: MSI R9 280X - Severe artifacts
« Reply #3 on: 05-December-14, 06:32:16 »

Quote
S/N: 602-V277-44SB1312121379

GPU Core temprature is in the 80C range.

I have uploaded the bios here.
sendspace.com/file/seizhg

oki, the vbios is correct one , no crossflash issues
and its also latest version

load temp also looks fine


have you tested the card in another computer?

Quote
msi.com/product/vga/R9-280X-GAMING-3G-BF4.html#hero-overview
Driver: 14.11.2 beta and 14.9 whql

have you tried the one from msi web for your card?:
http://www.msi.com/support/vga/R9-280X-GAMING-3G-BF4.html#down-driver&Win8.1 64
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kartikk127Topic starter

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Re: MSI R9 280X - Severe artifacts
« Reply #4 on: 05-December-14, 06:37:26 »

Yes, I have tried the GPU on a different computer and it still has the same artifacts issue.

No, I haven't tried the version from the MSI webpage as it seemed old(14.4).
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Svet

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Re: MSI R9 280X - Severe artifacts
« Reply #5 on: 05-December-14, 06:43:25 »

then looks like its bad video card them since its doing the same on another computer too
you have to send it back to reseller or msi for replacment
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kartikk127Topic starter

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Re: MSI R9 280X - Severe artifacts
« Reply #6 on: 06-December-14, 00:01:40 »

Thank you very much for your help   :)
I have applied for a RMA. Really hope they don't return the device stating that they where unable to reproduce the issue.
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Svet

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Re: MSI R9 280X - Severe artifacts
« Reply #7 on: 06-December-14, 09:20:02 »

cool, let us know when your issue is solved
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