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Author Topic: Msi barebone problem  (Read 942 times)

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osmelduTopic starter

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Msi barebone problem
« on: 23-December-14, 22:49:20 »

Good afternoon. I have a Msi barebone 1763. Today I was replacing the hard drive and the screwdriver touch by accident the mainboard, close to the battery. A little spark came from the contact. The problem now is that the laptop turn on, but nothing shows on the screen. I did not see anything burned where the screwdriver touch the mainboard.

The mousepad button does not work now, and the fan cooler button turn on the maximum speed, but does not work in the inverse way: does not turn off the maximum speed of the fan.

But the main problem is that: the screen does not shows anything. I tried with a hdmi I cable and a rgb (old screen) cable, but nothing.

What can I do?it is possible that I damaged the mainboard or the gpu?


Thanks
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LordRahl72

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« Reply #1 on: 23-December-14, 22:59:00 »

Sounds like you toasted the board even if you don't see any visible defects.

Expensive lesson to learn but in the future always make sure battery power cord is removed before doing any service.
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JakeSully

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« Reply #2 on: 23-December-14, 23:01:58 »

Good afternoon. I have a Msi barebone 1763. Today I was replacing the hard drive and the screwdriver touch by accident the mainboard, close to the battery. A little spark came from the contact. The problem now is that the laptop turn on, but nothing shows on the screen. I did not see anything burned where the screwdriver touch the mainboard.

The mousepad button does not work now, and the fan cooler button turn on the maximum speed, but does not work in the inverse way: does not turn off the maximum speed of the fan.

But the main problem is that: the screen does not shows anything. I tried with a hdmi I cable and a rgb (old screen) cable, but nothing.

What can I do?it is possible that I damaged the mainboard or the gpu?


Thanks

yep like LordRahl72 said you have toasted your laptop now :/ never do changes to laptop with ac and battery connected so now you have shortened the motherboard due to your screw driver scratched an area where it's a flat cable or gold cable or w.e you see on motherboard so now it will cost you alot to have it repaired.
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Laptop that i own
Model: MSI GS70-2PE
Cpu: Intel Core i7-4710HQ
RAM 16GB DDR3 1600MHz
SSD 2x 128GB msata in RAID 0 + 1TB HDD 7200RPM
Graphics: Nvidia GeForce GTX 870M 3GB DDR5

osmelduTopic starter

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« Reply #3 on: 23-December-14, 23:19:10 »

That's right, expensive lesson. I am about to cry because I work with my laptop everyday, without my laptop I'm stuck.

I found this on eBay:
MS-17631 GENUINE ORIGINAL MSI MOTHERBOARD INTEL GT70 MS-1763 SERIES


I can not paste the link here.

Is that the mainboard that I need?
Also, how can I be sure that is the mainboard and not other part?

Thanks
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JakeSully

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« Reply #4 on: 24-December-14, 00:15:42 »

That's right, expensive lesson. I am about to cry because I work with my laptop everyday, without my laptop I'm stuck.

I found this on eBay:
MS-17631 GENUINE ORIGINAL MSI MOTHERBOARD INTEL GT70 MS-1763 SERIES


I can not paste the link here.

Is that the mainboard that I need?
Also, how can I be sure that is the mainboard and not other part?

Thanks

never buy motherboards from amazon or ebay or so since they are second hand ones, best for you is to send laptop to MSI service and let them get back to you with a suggestion price for motherboard repair.
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Laptop that i own
Model: MSI GS70-2PE
Cpu: Intel Core i7-4710HQ
RAM 16GB DDR3 1600MHz
SSD 2x 128GB msata in RAID 0 + 1TB HDD 7200RPM
Graphics: Nvidia GeForce GTX 870M 3GB DDR5

osmelduTopic starter

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« Reply #5 on: 24-December-14, 02:04:09 »

The problem is that I bought the laptop from an online store in uk, pc specialist.
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JakeSully

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« Reply #6 on: 24-December-14, 13:22:08 »

The problem is that I bought the laptop from an online store in uk, pc specialist.

well that doesent prevent you from sending laptop to local MSI Service, that store in UK is only a reseller for MSI company or so, just go to this url msi.com/page/service-location/ pick correct tab button then look for your country and it should list available msi service locations in your country, call them discuss with them what exactly happened and that you want them to re-pair for you and they should send you a sticker or w.e that you can put on box when sending it off to them so it arrives to them and then from there they will keep contact with you first when it arrives they will lend it over a to a technican that will quickly look on your laptop like try to start the laptop and so on then he will confirm a motherboard re-placement is required so then he will phone call you a price that will cost you for repair since it's a non warranty request due to you did the damage yourself, and if you agree to the price he will then order a motherboard that will arrive 1-2 weeks depending where he buys it from which idk and once it arrives he will re-place it test laptop again and make sure it works and once that done you will either recive a bill home with the laptop with a due date on payment or you gota pay first before he will send laptop back.
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Laptop that i own
Model: MSI GS70-2PE
Cpu: Intel Core i7-4710HQ
RAM 16GB DDR3 1600MHz
SSD 2x 128GB msata in RAID 0 + 1TB HDD 7200RPM
Graphics: Nvidia GeForce GTX 870M 3GB DDR5
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